Nulab

JANUARY 27, 2021

You’re not alone: ‘ Zoom Fatigue ’ describes the feeling of stress and tiredness that comes after (over)using virtual platforms. Organizations are powered by virtual platforms right now, and it’s unlikely this will change as we emerge from the pandemic. A webinar is a portmanteau of the words ‘web’ and ‘seminar.’ Invite people.

Feedback Software 69

Feedback Software Seminar Travel Webinar 69

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. What Is Customer Training?

Education 52

Education User Testing Customer Experience Research Software 52

Nulab

MARCH 24, 2021

You’re not alone: ‘ Zoom Fatigue ’ describes the feeling of stress and tiredness that comes after (over)using virtual platforms. Organizations are powered by virtual platforms right now, and it’s unlikely this will change as we emerge from the pandemic. A webinar is a portmanteau of the words ‘web’ and ‘seminar.’ Invite people.

Feedback Software 52

Feedback Software Seminar Travel Webinar 52

ProductPlan

JULY 19, 2019

Logic alone doesn’t move creative people quite like a great story (and not just user stories). Therefore, feedback, in particular, needs to be communicated as a holistic theme rather than a sentence level. Return the voice of the customer back to the customer. Real customer centricity is a cross-functional effort.

User Testing 59

User Testing Product Research Product Management Product Manager 59

The Product Guy

DECEMBER 4, 2017

In the education-technology sector, there is one hard-set deadline. It was to create a new online education platform and then transition the newest versions of digital product offerings into that platform. I first heard of “The Chicken and the Pig” analogy the very first time I went to an Agile seminar.

Roadmap 100

Roadmap Feedback Software Reporting Tools Seminar 100

Business of Software Conference

NOVEMBER 1, 2023

We want some kind of free, viral, network effect – a silver bullet, so to speak – to suddenly ‘flip the switch’ and skyrocket our software company to profitability. But that’s not the reality for most software entrepreneurs. Your customers must be invested from the first moment they use your product.

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

Intercom, Inc.

NOVEMBER 21, 2019

Today we’re excited to launch a brand new learning platform called Intercom Academy : a series of on-demand courses that teach our customers how to become better at their jobs at every stage of their career. We’ve always placed a high value on educating our customers and helping them get the most value from Intercom.

Seminar 23

Seminar Feedback Software Customer Experience Education 23

freshtrax

SEPTEMBER 24, 2019

As more and more consumers turn to their smartphones rather than their computers—be it for shopping, for gaming, or any other number of services—businesses need to understand the impact of their mobile marketing. A: The Japanese mobile app market is one of the most advanced in the world. Opening a new global office in Japan.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Intercom, Inc.

AUGUST 29, 2019

? ?. In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. We aren’t the first to learn these lessons – in fact, many of our insights are drawn from past conversations with leading sales experts. Or you could say: “Holy crap.

Data Visualization 172

Data Visualization Feedback Software Customer Feedback Customer Experience 172

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. So what’s the solution? Today, we’re careening between a bloated set of apps that are time-consuming at best and unreliable at worst. billion in 2015. I’m super happy to be here today.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Pragmatic Marketing

JULY 31, 2009

Market requirements typically define the problems your product will address using a formal, stilted language known to all technology people. Yet programmers often write complex software products without a design. In eXtreme Programming (XP), a requirement fits on an index card and is delivered in the form of a story.

Agile 70

Agile Marketing Reporting Tools Data Visualization 70