UX Planet

APRIL 2, 2024

Usability testing is a crucial aspect of user experience design, focusing on evaluating a product or service by testing it with representative users. You’ll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product’s usability, and more.

Books 79

Books User Testing Product Research Testing 79

Userpilot

DECEMBER 8, 2023

If product managers can consistently apply the scientific method, analyze the effect of multiple variables changing, and gather reliable data about the future direction of the product, they’re in a strong position to improve customer outcomes. There are many different types of product experiments. Let’s make a start!

Product Research 105

Product Research User Testing Data Visualization Onboarding KPIs 105

UX Planet

FEBRUARY 2, 2024

They help shape experiences, evoke emotions, and design straightforward, accessible user journeys. Both Content Design and UX Design fall under the broader umbrella of user-centred design, united by a shared vision: solving real user problems. So, let’s peel back on what content designers really do.

User Testing 95

User Testing Customer Experience Research Software Analytic Tools 95

Userpilot

JANUARY 31, 2023

How to prevent churn by identifying at-risk customers? In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn.

Customer Feedback 98

Customer Feedback Feedback Software Customer Experience User Testing 98

Userpilot

FEBRUARY 26, 2023

The customer success renewal playbook is central to keeping the incoming stream of recurring revenue flowing. Thanks to the subscription economy of SaaS companies, high customer retention is vital to staying afloat and enjoying growth. The renewal process begins immediately after a user signs up for your product.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

UX Planet

FEBRUARY 21, 2024

Well-designed information architecture helps users find information and complete tasks efficiently on a website/in app. Define Goals and Objectives Understanding the goals of your business and the needs of your users is foundational. Identify user needs : Understand the target audience and their needs through user research.

Information 76

Information User Testing Data Visualization Product Research 76

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. A UX research-only project. Therefore, they wanted us to conduct extensive user research aimed at understanding the main problems their users were currently facing.

User Testing 74

User Testing Research Software Product Research Customer Experience 74

Usersnap

OCTOBER 22, 2023

In the bustling streets of the digital landscape, customer engagement isn’t just a mere handshake; it’s a warm hug that leaves an everlasting impression. The magic key can lead you to the treasure chest of conversions and a community of jubilant customers. 5 essential customer engagement strategies for customer support 1.

Data Visualization 52

Data Visualization Customer Feedback Reporting Tools User Testing 52

Userpilot

NOVEMBER 20, 2022

In today’s world, real-time customer engagement is one of the most important ways to ensure continued business growth and customer success. Real-time customer engagement refers to the ability to provide contextually relevant interactions at the speed the customer wants you to.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Centercode

APRIL 30, 2019

Beta testing is much more than a box to check off on a list. While some companies only think of it as a last-ditch effort to tie up loose ends before launch, others are tapping user research to play a more fundamental role in the product development process. Could you share the overarching theme of your talk?

User Testing 66

User Testing Product Research Customer Experience Customer Feedback 66

UX Planet

JANUARY 4, 2024

Mobbin comes with both free and pro options, but even without a subscription, you can access a world of tried-and-tested designs, easily capturing screenshots in PNG format to compare with your work in Figma. For Research: Lyssna , Maze Lyssna can quickly become a valuable tool for you.

Feedback Software 52

Feedback Software Research Software User Testing Data Visualization 52

The Product Coalition

FEBRUARY 29, 2024

While this guide focuses on choosing LLMs for user-facing applications (think chatbots, writing assistants), remember they can also revolutionize internal tasks like report generation or data entry. This route promises customization but requires hefty computational resources and AI expertise. External : Think user experience.

Artificial Inteligence 123

Artificial Inteligence Data Visualization Reporting Tools Research Software 123

Roman Pichler

APRIL 5, 2022

For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit. Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. Discuss development progress and user feedback on the latest product increments.

Weak Development Team 267

Weak Development Team Product Management Product Manager User Testing 267

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? But you don’t have to start from scratch when it comes to testing content and microcopy. We, at UX studio , collected three methods that provide more insights than general AB testing. In this article, we give you an insight into: What is UX copywriting? We know that.

User Testing 110

User Testing Product Research Testing UX 110

The Product Coalition

OCTOBER 8, 2023

Explore the secrets of creating a successful Crypto Prediction and Opinion Platform, and provide users with insights to help them navigate the cryptocurrency market wisely. Crypto prediction platforms provide valuable insights into the volatile world of cryptocurrency markets, aiding users in making informed decisions.

Data Visualization 127

Data Visualization Reporting Tools Feedback Software Customer Feedback 127

Usersnap

MARCH 19, 2019

Do you consider customer feedback? Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Usersnap

FEBRUARY 6, 2021

Customer experience, or CX, is critical in today’s user-centered market. Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Fortunately, customers aren’t the only ones with ample available information. Don’t Make Me Think.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Userpilot

JANUARY 26, 2023

TL;DR Inclusive product design involves building products that are easy to adapt and allow users with different needs to complete their tasks. All users can be excluded from using a product at different stages and along multiple dimensions. This can be a valuable differentiator that attracts more customers. Book the demo!

Product Research 98

Product Research Feedback Software Research Software User Testing 98

Userpilot

FEBRUARY 15, 2022

Product operations teams are responsible for automating and streamlining routine tasks and processes, tech stack management, keeping documentation up to date, and facilitate product experiments and data collection. Product ops managers maintain and streamline the communication channels between the product, engineering, and user-facing teams.

Data Visualization 98

Data Visualization Analytic Tools User Testing Feedback Software 98

Userpilot

MARCH 27, 2023

In SaaS, your customer’s opinions and experiences determine your success. With NPS surveys , you can gauge your customer’s overall sentiment and identify improvement areas. What about after a customer has churned? But when is the right time to send a Net Promoter Score survey?

Product Research 98

Product Research Feedback Software Customer Experience Data Visualization 98

Centercode

MARCH 12, 2019

Those aspects show the difference between crowdsourced testing and beta testing. The conditions surrounding these two test types are very similar. Crowdsourced testing, like beta testing, gives testers real products to use in the real world before release. What are the goals of your feedback?

Crowdsource 71

Crowdsource User Testing Product Research Testing 71

Userpilot

MARCH 20, 2024

Software licensing sets software usage rules, protecting creators and defining user rights. The freemium model provides free basic software, helping to shorten the time to value and increase the user activation rate. The premium model sells advanced features upfront, focusing on converting freemium users. Book a demo now.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization Strategy 59

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 79

Data Visualization UX Research Software Feedback Software 79

Userzoom

MARCH 27, 2018

Learn about best practices for accessibility testing from two leading companies in their industries. Lots of companies want to conduct accessibility evaluations by conducting usability testing for people with disabilities. Before running an accessibility test, you can make sure your site meets fundamental accessibility guidelines.

User Testing 73

User Testing Product Research Research Software Feedback Software 73

Usersnap

FEBRUARY 6, 2020

Customer experience, or CX, is critical in today’s user-centered market. Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Fortunately, customers aren’t the only ones with ample available information. Don’t Make Me Think.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

UX Planet

JANUARY 31, 2024

In this article, I want to share tips on creating the first version of a career progression framework that fits your team and company, and how to get the most out of it. It allows for objective assessments of designers’ levels and skills, facilitating the creation of personalized development plans and establishing crucial team guidelines.

Framework 87

Framework User Testing Customer Experience Research Software 87

Usersnap

JUNE 30, 2022

If you feel you have been missing the mark with your customers lately, you might need a switch-up in your business model. Product-led growth (PLG) is a model that is user-centric and user-focused. Customer acquisition, expansion, conversion, and retention are product-driven instead of sales-driven.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Imaginary Cloud - Design

MAY 30, 2022

The user-centered design ensures that the design of digital products meets people's needs and desires (or usability). It has a project plan and a high-level architecture while keeping the user in mind. It requires a thorough knowledge of business analysis, user research, psychology, and software development. Prototyping.

Research Software 74

Research Software User Testing Analytic Tools Feedback Software 74

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We deliver impactful, user-friend, and unique solutions for ambitious ideas. They blend strategy and creativity in their user-friendly designs.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

UX Studio: Product Management

NOVEMBER 9, 2017

Want to do UX research for a product without enough time or knowledge? Proper research does not go quickly, or can it? This article will show the ideal way to do UX research , and will introduce the cost benefit, low-budget version too. Making decisions based on research results ensures getting decent ones. A/B tests.

Product Research 94

Product Research Research Software User Testing Feedback Software 94

UX Studio

MAY 30, 2023

It is through design that we communicate with our users, either in proper words or with visual clues. Given all that, reliable brands are more likely to differentiate themselves and earn customer loyalty. How can we make users feel safe regarding products and services? Trust is, therefore, relational and involves communication.

UX 96

UX Reporting Tools Research Software Data Visualization 96

The Product Coalition

JUNE 17, 2020

Informing the product roadmap What you learn about customer needs and what they care about helps to prioritize possible products, features, and segments based on what matters for them. For companies that pride themselves on putting the customer first, this should resonate clearly. sometimes those with the loudest opinions? —?so

Product Research 78

Product Research Framework User Testing Customer Feedback 78

UX Studio

JULY 27, 2022

Did you know that 50% of internet users consider the website design to be deciding for a compelling brand image? Website redesign is the process of enhancing your webpage’s visual appearance and improving its user experience. Ideate the solutions and create a user journey. Test the usability of the final design.

Data Visualization 86

Data Visualization User Testing Product Research Analytic Tools 86

Modus Create

SEPTEMBER 1, 2021

However, websites need to be both intuitive and accessible to all users. . Thorough testing of a website’s usability and accessibility improves engagement, increases retention, and reduces the risk of costly lawsuits. Therefore, digital accessibility testing is an important subset of usability testing.

User Testing 52

User Testing Feedback Software Product Research Testing 52

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

Feedback Software 125

Feedback Software Systems Review Software Review Reporting Tools 125

UX Studio: Product Management

DECEMBER 7, 2020

In the fall of 2019, Xeropan’s CEO reached out to us because, although he was receiving great feedback on his product, his conversions in the app stores weren’t living up to his expectations. Additionally, he had the feeling that his ratio of paying customers to total users could be improved. Ideation & Preference tests.

Feedback Software 105

Feedback Software Research Software User Testing Product Research 105

UX Planet

FEBRUARY 22, 2024

By Mary Moore, copywriter at Shakuro As UI/UX designers, we are constantly faced with the challenge of creating seamless, intuitive experiences that resonate with different target audiences. Can we name user interaction with Artificial Intelligence a new UI paradigm? Should you opt for it when developing an app?

Artificial Inteligence 76

Artificial Inteligence Analytic Tools Feedback Software Data Visualization 76