Userpilot

JUNE 12, 2024

TL;DR A product launch manager is a professional overseeing the efforts to introduce new products to the market. These could include user activation, retention , revenue, or other metrics aligned with your company’s goals. Conduct thorough market research : Analyze your target audience, competitors, and industry trends.

Product launches 52

Product launches Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 6, 2023

In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. TL;DR Actionable data in data analytics are the insights that are ready to use. It’s especially helpful for marketing and sales campaigns.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

APRIL 25, 2024

Marketing research is essentially a method utilized by companies to collect valuable information regarding their target market. Through the common practice of conducting market research, companies gather essential information that enables them to make informed decisions and develop products that resonate with consumers.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Userpilot

AUGUST 23, 2023

In this article, we’ll cover the responsibilities of a product analyst, the skills needed in the current job market, and the prerequisites. TL;DR A product analyst is a professional who uses data analysis and insights to evaluate and improve the performance of a product or service. Let’s dive in! What is a product analyst?

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Usersnap

AUGUST 20, 2021

Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? Well, you thought you had actionable insights, but then the end result was a big floparoo? That gold mine list of feedback turned into a mine field? Feedback alone isn’t fully actionable and usable.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

DECEMBER 21, 2023

Did you know that one of the biggest contributors to SaaS companies’ revenue comes from existing customers? This means cultivating customer loyalty is just as important as attracting new customers. Having the right tools to improve customer retention is vital for your company’s longevity and growth.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Indicative

NOVEMBER 11, 2020

Experts predict the Customer Analytics market will top $24 billion by 2025. Organizations need customer data to provide the empathetic, personalized experiences customer demand—and to stay competitive. But inside many companies, customer data sits in silos, requiring technical know-how to access and analyze it.

Data Visualization 135

Data Visualization Analytic Tools User Testing Reporting Tools 135

Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. Qualtrics is great customer feedback software for collecting, managing, and acting on feedback data.

Feedback Software 19

Feedback Software Data Visualization Customer Feedback Analytic Tools 19

Userpilot

JULY 18, 2023

Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products! Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Mixpanel

FEBRUARY 17, 2022

When it comes to the four pillars of product analytics maturity , collaboration is the part we on Mixpanel’s Customer Success team are asked about the most: “How can we improve our collaboration?” Self-serve insights. Although, complex analysis does not need to be completely separate from self-serve insights.

Data Visualization 59

Data Visualization Customer Feedback Analytic Tools User Testing 59

Userpilot

NOVEMBER 14, 2023

Omnichannel analytics enable teams to get a 360 view of user behavior at different touchpoints of the customer journey. Analyzing customer journeys across all channels allows teams to remove friction that stops users from progressing down the funnel. Finally, act on the insights.

Analytic Tools 105

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 105

Indicative

FEBRUARY 25, 2020

In this article, you’ll learn about a new genre of customer analytics capabilities that speak the language of people, rather than systems. Business Intelligence has always been about creating faster, better, and more accurate processes for turning fragmented insights into prescriptive and actionable stories. . The role of modern BI.

Analytic Tools 94

Analytic Tools Data Visualization Reporting Tools Feedback Software 94

Gainsight

JUNE 7, 2022

Customer Success (CS) teams are evolving into a primary growth driver for companies in all industries. Organizations are constantly innovating how their customer success managers operate. . These days, it’s common sense that data should drive scalable customer success. Here are seven of the most important things we learned.

Data Visualization 52

Data Visualization Enterprise Customer Feedback Analytic Tools 52

Reveal

DECEMBER 1, 2021

With its robust capabilities to expand your business, add value to your customers, and ultimately grow your profits, embedded analytics solutions are becoming essential for businesses that want to be able to survive in the market. Instead, users can look at key business data in context increasing their productivity and efficiency.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

UserVoice

APRIL 4, 2017

The litany of tasks on a PM’s plate can seem overwhelming at a glance, but the market has responded to these challenges with a number of specialized solutions that many PMs now consider indispensable in their day-to-day. However, data-heavy organizations might want a more robust, scalable solution like Tableau or Microsoft PowerBI.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

The Product Coalition

MAY 20, 2020

Good data visualization helps you to unlock new insights, monitor your KPIs, understand user behaviour, and effectively communicate data with non-tech teammates. It’s also a very powerful tool for sales, marketing, and for sharing information with stakeholders. Why is Data Visualization important for Product Managers?

Data Visualization 83

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 83

Mixpanel

JANUARY 9, 2020

And yours is among all that data—data about and produced by your customers as well as data that’s central to your day-to-day business operations. As with many things in this life, organization is the first step to success, whether you’re looking to increase operational efficiency, improve user experience, or innovate to grow market share.

Data Visualization 129

Data Visualization Analytic Tools Feedback Software Customer Feedback 129

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. In this article, we’ve compiled 15 of the best behavior analytics tools for tracking user activity! Hotjar is the best user session analytics software.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Embedded Analytics 105

Indicative

MARCH 22, 2018

Snowplow customers already understand the value of owning their own data: it gives them the freedom to leverage that data to provide insights that might otherwise be locked away. Traditional business intelligence reporting tools (think: Tableau) will tell you the basic actions users performed. Here’s How To Change That.

Data Visualization 53

Data Visualization Customer Feedback Analytic Tools Reporting Tools 53

Userpilot

MAY 27, 2024

Whether you’re building your user base or releasing a new feature, the right no-code analytics platform can help you make evidence-based decisions. They usually come with drag-and-drop functionalities to allow users to create and track events without writing code. It helps users leverage data effectively without any coding knowledge.

Data Visualization 104

Data Visualization Analytic Tools Reporting Tools Customer Feedback 104

ProductPlan

FEBRUARY 8, 2022

Inability to process and learn from the flood of customer feedback and data pouring in. While product management focuses on the customer, the product operations manager’s customer is the product team. For example, product managers must translate customer insights and prioritize them in the product roadmap.

Data Visualization 84

Data Visualization Reporting Tools Feedback Software Analytic Tools 84

Gainsight

MAY 13, 2020

The 6 key messages that you will hear weaved throughout Pulse Everywhere are the main questions we know to be top of mind for Customer Success and Product Leaders everywhere. Visibility to gain a common view of the customer. How to find pockets of expansion in your customer base. Efficiency and how to do more with less.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools User Testing 59

Mixpanel

FEBRUARY 6, 2020

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. And for on-the-fly, deep analysis of user behavior metrics that PMs care about, such as engagement, retention, and conversion, these tools often fall short.

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools Technical Review 103

Lenny Rachitsky

NOVEMBER 16, 2023

In today’s episode, they share insights, strategies, and real-world experiences to master all things product ops. Denise Tilles is the CPO at Grocket, Melissa’s colleague at Produx Labs, and a seasoned product leader with over a decade of experience. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

Product Research 52

Product Research User Testing Reporting Tools Customer Feedback 52

Atlassian

APRIL 6, 2022

Organizations and teams have had to move from in-office to remote to hybrid work fluidly while producing the right outcomes for their customers, investors, and employees. In the past, we’ve provided contextual data and in-product dashboards to help teams get such insights. All this has not been easy.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Research Software 72

Mixpanel

APRIL 20, 2022

To quickly summarize, we collect marketing, sales, and product data from the relevant systems of record, merge them together in BigQuery using Salesforce account IDs as a common identifier and tag each account with whether it belongs to our ideal customer profile (ICP). Here’s how we did it. Data structure for our Mixpanel project.

Data Visualization 122

Data Visualization Analytic Tools Reporting Tools User Testing 122

Piyanka Jain

MAY 21, 2019

[link] A few days ago I met an old acquaintance of mine, who had been working in the marketing department of an IT giant. These are marketers, managers, and business folks who need to leverage data in order to drive and make decisions. On the other hand, 100% of Data Scientists’ work revolves around the analysis and deriving insights.

Data Visualization 170

Data Visualization Analytic Tools Customer Experience Product Research 170

The Product Coalition

FEBRUARY 16, 2020

Quantitative vs Qualitative 2, Tracking the quantitative data using a tracking plan 3, Tracking the qualitative data using feedback tools Meet Quant & Qual?—?Your But remember this: Customer problems don’t change, only attitudes and behaviours do. But remember this: Customer problems don’t change, only attitudes and behaviours do.

Data Visualization 78

Data Visualization Analytic Tools Reporting Tools Customer Feedback 78

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

It’s Monday morning and you just launched a marketing campaign to promote a new feature. As the PM, your job is to find out how the campaign is performing, how the feature is working, how users are reacting to the new feature, what impact has the feature had your engagement and business KPIs, etc. making a purchase)?

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. Userpilot is the best user journey-tracking tool for web analytics. What is user tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Centercode

AUGUST 7, 2020

You need thorough test coverage before release — that is, you need to see how your product’s features and functions perform with real customers in their actual environments. So how do you, a resource-strapped beta team, reduce the costs of customer testing without sacrificing thoroughness or compromising the quality of your product?

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User Testing Product Research Reporting Tools Testing 78