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What is Customer Sentiment Score & How to Measure It?

Userpilot

The customer sentiment score can help you tell how well-perceived your brand is. Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. But how can you measure and improve it?

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The Heart of Your Product Strategy: Selecting to Win

The Product Coalition

How to differentiate and build a competitive advantage that you can sustain and defend over time Photo by Pavel Danilyuk from Pexels Creating your product strategy is hard work. You have to identify insights, clarify goals and assumptions, and align with multiple stakeholders. Why are people choosing you over competitors?

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How User Feedback Should Influence Your Product Roadmap

ProductPlan

Common examples include: Targeting new user personas. Creating a higher-priced version of the product. Cleaning up technical debt or fixing product defects. Effective product roadmaps include user feedback as a key factor in deciding which goals to pursue. Here’s our product; please buy it.

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User Persona Survey Template: How to Properly Collect Customer Data in SaaS

Userpilot

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! A user persona is a representation of a specific type of user of your product. Usually not.

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How Using ChatGPT for Product Management is a Valuable Time-Saver

Usersnap

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. How can ChatGPT be useful for product management?

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Product In the Time of Cholera*

Mironov Consulting

This week, we’ve talked more about how COVID-19 and sheltering-in-place will shape near-term product decisions. Implications for customers, markets and company economics that may change what we build. Then Onto Crisis Product Strategies. Assumptions we made in January are probably shredded.

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Chronicles of Build, Scale, Repeat With Blaise Transit

Bain Public

Built on pillars of sustainability, innovation and inclusion, Blaise Transit improves and optimizes the user experience for multi-passenger vehicles fleet operators. The Product Strategy: How We’ve Helped Blaise Transit. Also, if you have any feedback or criticism about this article, then shoot us an email info@bainpublic.com.