Userpilot

FEBRUARY 21, 2024

TL;DR Data analytics is about transforming unstructured data into actionable insights to enhance customer understanding, product features, business operations, and strategic decision-making, ultimately driving growth and user satisfaction. Source: Tableau. Product analysis with Userpilot. Research by Forrester.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Userpilot

MARCH 5, 2025

Best for: Support teams looking for comprehensive customer engagement software to manage incoming requests, provide support across multiple channels, and track customer satisfaction. Features and functionality Zendesk provides live chat and automated messaging features to help teams engage with customers easily.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

JUNE 12, 2024

The best tool for product and user experience insights – Userpilot : An all-in-one product platform that comes with both engagement and analytics features that can empower product teams to create engaging, user-centric experiences while leveraging data-driven insights to continually refine and enhance their products.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JULY 17, 2024

Customer experience manager’s main responsibilities Key responsibilities of a CX manager include: Customer journey mapping – A CX manager identifies all the touchpoints a customer goes through, from their first contact to post-purchase, and pinpoints the challenges customers face at each touchpoint.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

DECEMBER 21, 2023

(Price starts at $14/month, billed annually) Keap is a customer relationship management (CRM) platform designed for small to mid-sized SaaS companies. Price starts at $159/month, billed annually) Freshworks is a customer service and CRM software strengthened by generative AI. AI-assisted decision making.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JULY 24, 2024

Customer experience manager’s main responsibilities Key responsibilities of a CX manager include: Customer journey mapping – A CX manager identifies all the touchpoints a customer goes through, from their first contact to post-purchase, and pinpoints the challenges customers face at each touchpoint.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JULY 28, 2024

Customer experience manager’s main responsibilities Key responsibilities of a CX manager include: Customer journey mapping – A CX manager identifies all the touchpoints a customer goes through, from their first contact to post-purchase, and pinpoints the challenges customers face at each touchpoint.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools Feedback Software 52