Split

FEBRUARY 10, 2022

Others, like a new channel for customer service, might improve customer satisfaction rapidly but will only have a measurable, compounding effect on retention and other business-critical metrics in the long run. You can confirm that customers like the new option by looking at the Net Promoter Score (NPS).

Customer Experience 106

Customer Experience User Testing Software Review Product Research 106

The Product HQ

JUNE 1, 2024

That means you may not get a data product management job if you have all the hard skills like technical knowledge but lack soft skills such as communication skills. Thus, to become a successful data product manager, you must be tech-savvy and know how to utilize these platforms for good. They represent the employee and their team.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Mixpanel

MARCH 22, 2024

While grappling with volatile interest rates and overall low credit growth, traditional banks have had to fend off increasing competition in retail from financial technology (fintech) and platform-based competitors, all of which threaten the profitability of traditional banks.

Data Visualization 40

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 40

Usersnap

FEBRUARY 23, 2022

Some examples include customer satisfaction surveys , net promoter score questions , and user interviews (shown below). Prototyping what the proposed solution should look like (with the design team), and getting initial feedback from customers. Internal Company Alignment. What does this mean in practice?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

eG Innovations

APRIL 12, 2022

AIOps technologies leverage machine learning to determine norm of each payment system at different times of day, days of month, etc. Identify end users (to the extent privacy rules allow you) for proactive follow-up and personalized support. Errors are a fact of life in software engineering, but they can create unhappy customers.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

AIOps technologies leverage machine learning to determine norm of each payment system at different times of day, days of month, etc. Identify end users (to the extent privacy rules allow you) for proactive follow-up and personalized support. Errors are a fact of life in software engineering, but they can create unhappy customers.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

PMLesson's Ace the PM Interview

JUNE 27, 2022

How to Prepare for the Solutions Architect Interview We asked solutions architect interviewers from top tech companies to share what’s asked in the solutions architect interview and how to prepare. Solutions Architects bridge the gaps between sales, account management, and engineering. However, do not lie about your skills.

Technical Review 52

Technical Review Certifications Systems Review Data Visualization 52

Userpilot

APRIL 23, 2025

What users are saying: Geared towards non-technical folks, Userpilot has enabled our product and customer success teams to build onboarding sequences within our app. It has helped increase user adoption by triggering the right in-app experience for the right segment, based on user behavior.

Analytic Tools 95

Analytic Tools Feedback Software Research Software Reporting Tools 95