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What is Customer Sentiment Score & How to Measure It?

Userpilot

TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Collect customer feedback through in-app surveys like NPS , CSAT , and CES surveys to capture timely and relevant insights. A good sentiment score varies by industry.

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Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

According to available retention data, the media industry and professional service providers enjoy the highest average customer retention rate by industry (84%), while the travel and hospitality industries have the lowest (55%). Book a demo to learn how it works. Customer service: Poor customer service encourages churn.

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Micromarketing: What Is It and How To Build a Micromarketing Strategy for Your SaaS Growth

Userpilot

How to use micromarketing in-app: Use signup flows to collect data on your user persona. Book a Userpilot demo with our team and get started! Relationship-based: marketing to people you know (previous customers or partners, people who requested a product demo before, etc.). What is micromarketing in SaaS?

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Embedded Analytics Examples and Use Cases in 23 Different Industries

Reveal

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action. CRM: Maximize customer lifetime value.

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Embedded Analytics Examples and Use Cases in 23 Different Industries

Reveal

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action. CRM: Maximize customer lifetime value.

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Citrix Troubleshooting 101: Frequently Asked Questions

eG Innovations

Consider preparing your ADC Gateway virtual servers and end-user devices to support Adaptive Transport. You could also monitor the VDAs and check to see if there are TCP connection drops being reported. Is there any tool that can identify slow printing in a Citrix session? You can run reports from the Reporting tab.

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11 Things Every Product Manager Needs to Know

The Product Coalition

Apptimize helps teams develop better digital products with easy to deploy SDKs and a centralized dashboard for all channels. Learning from the best apps in the business, we’ve put together a list of key insights that have helped them reach the top. By now, you’ve heard a great deal about the importance of being mobile.