Intercom, Inc.

FEBRUARY 2, 2022

Here, we’ll dive into the ways we can apply the film industry’s tried and tested model to future projects. Document this step with in-depth notes, seeking feedback from contributors. Link all relevant documents and resources to provide a holistic overview of the topic. Translating film industry phases to tech.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Product Talk

FEBRUARY 14, 2024

Tali’s team now has a FigJam document that contains five trees. To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards. For example, in a field test with users, they saw that there was some confusion with icons in their product.

Analytic Tools 222

Analytic Tools Research Software Product Research Data Visualization 222

Userpilot

JANUARY 9, 2024

Use qualitative data, such as user surveys, usability testing, session recordings, and heatmaps, to answer why the trends exist. Lastly, make sure help documentation is easily searchable. Usability testing Usability testing is a UX audit method used to uncover design issues and areas that need improvement.

Analytic Tools 100

Analytic Tools Data Visualization Feedback Software Research Software 100

Userpilot

FEBRUARY 26, 2024

Here’s how you can use Userpilot to track and analyze customer experience insights : User analytics : The users dashboard gives you an overview of all your users while letting you sort by segment, company, or when they were last seen. Satisfaction benchmarking : Userpilot has a built-in NPS dashboard that tracks customer loyalty over time.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

DECEMBER 22, 2023

AI-writing assistants are excellent tools for repurposing product documentation and content or refining existing microcopy. Before releasing the microcopy to the world, test it, just like other aspects of the product. Before releasing the microcopy to the world, test it, just like other aspects of the product.

Analytic Tools 103

Analytic Tools Feedback Software UX Data Visualization 103

Sachin Rekhi

APRIL 5, 2020

SurveyMonkey, on the other hand, had a single meeting called ACER, which stood for acquisition, conversion, engagement, retention, where they covered these funnels across all A/B tests happening in the company. I can't trust the dashboards because we've had so many data quality issues in the past." Constructing your dashboard.

Systems Review 161

Systems Review Software Review Data Visualization User Testing 161

Userpilot

APRIL 9, 2024

Analytics dashboards – for easy access to key insights from one place. A/B and multivariate testing – to select the best-performing in-app flows. Dashboards. Product usage overview dashboard in WalkMe. Dashboarding in Intercom Analytics add-on. Userlane analytics dashboard. A/B testing.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

The Product Coalition

APRIL 25, 2022

Prioritization frameworks Gantt charts/roadmaps Documenting and organizing user research interview results Checklists and task management across teams Spreadsheets do have their drawbacks. This means the most recent designs will show up live in the document. Web files on Figma are easily shared with a single link.

Analytic Tools 162

Analytic Tools Data Visualization Feedback Software Research Software 162

UX Studio

MARCH 1, 2024

While some team members immersed themselves in articles and courses, others extensively tested AI tools within the given timeframe. Then, we rigorously tested AI tools for UX research to evaluate their suitability for future integration and also to understand their current limitations. – Generating actionable insights.

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

Sachin Rekhi

FEBRUARY 16, 2020

When you initially document these, they should be pretty light-weight. It helps designers understand the guideposts around the experience they need to design, it helps engineers understand the subtleties of the experience they need to implement, and helps testers understand the expected behavior of the experience they need to test.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

The Product Coalition

JUNE 28, 2020

I did a bit of research on the cost-benefit of having a centralised dashboard to manage client’s ads with the selected channels and running multiple channels for individual clients. Fast forward to a month after, I had completed the documentation and we’re ready to build our first tech product. Yeah, it worked ??

Data Visualization 131

Data Visualization Technical Review Software Review Product Management 131

Intercom, Inc.

APRIL 13, 2021

For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer. Architecture of the system. Key automation workflows.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Userpilot

JULY 9, 2023

Card sorting and fake door testing are useful testing methods before the product launch. Session recordings and five-second tests enable you to assess usability after the launch. Finally, continuously refine and test the impact of changes to enhance user experience. Perform usability testing before and after launches.

User Testing 86

User Testing Product Research Customer Experience User Experience 86

Modus Create

JUNE 12, 2020

Developers are always looking for a better way to test hybrid mobile applications’ performance across devices. Modus teams use Travis , Jenkins , and AWS Device Farm to run these tests. We’ll run that.apk file through Device Farm and run some basic tests against it using the AWS CLI. View the test reports.

Testing 92

Testing Data Visualization Reporting Tools Download 92

Userpilot

FEBRUARY 26, 2024

This means that its dashboards can only show you engagement metrics for content and experiences you’ve built within the Lou Assist platform rather than actual product analytics. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Intercom, Inc.

AUGUST 25, 2020

I just can’t make sense of this dashboard.”. Then define and document the parameters of your cooperative conversational experience – you can use something like the following “job story” formula. Test it out. We all know what a conversation between two people sounds like. Hey, can you help me a sec?”. What’s up?”. “I

Research Software 290

Research Software User Testing Product Research Customer Experience 290

Userpilot

MAY 22, 2023

Optimizing the CX strategy after testing variations on subsets of the audience with A/B testing. You can book a Userpilot demo to utilize A/B testing, NPS surveys , user segmentation, and more to create an effective CX strategy. Perform A/B testing in Userpilot. What is a customer experience (CX) strategy?

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Product Research 85

The Product Coalition

JULY 28, 2023

Data Products’ come in all shapes and sizes, from dashboards to APIs. Measure the impact, value realisation In the digital world, you’ll hear things like CRO (conversation rate optimisation), maybe someone is testing the layout, steps in the journey or hey, even the colour of a call to action button.

Data Visualization 103

Data Visualization Analytic Tools Product Research Artificial Inteligence 103

The Product Coalition

DECEMBER 28, 2022

Sometimes, cross-platform development may not even be the best option for software projects including streaming, graphs, and dashboards. Depending on the size of the project, all of them can expand their scope of work, and software developer s are in charge of testing phrases. Knowledge of back-end computing and APIs.

Research Software 133

Research Software Web Development Web Developers Development 133

The Product Coalition

NOVEMBER 29, 2022

Check this article to find some event ideas Storyboard over documents Storyboards are a way to tell a product story using screenshots of mobile devices, they facilitate the creation of user-centered UX design. In traditional product management, the storyboard is an informal document that illustrates the sequence of steps visually.

Analytic Tools 118

Analytic Tools Research Software Data Visualization Technical Review 118

Userpilot

MARCH 16, 2023

UserGuiding’s dashboard. Userpilot Userpilot’s dashboard. Last but not least, Userpilot enables you to create an in-app resource center , incorporated with a lot of educational tools like a live chat option, video guides, documentation, FAQs, troubleshooting tips, quick bug fixes, a link to the knowledge base, and more.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

ProductPlan

FEBRUARY 15, 2022

Is the role of product operations about building and documenting processes—guided by the needs and requirements of product? Or is it about refining, documenting, and shepherding the ongoing use of established processes? Other roles exclusively focus on customer data, such as product dashboards and KPI tracking.

Data Visualization 97

Data Visualization Reporting Tools Analytic Tools Research Software 97

eG Innovations

JULY 2, 2021

The full session simulation tool goes beyond logon and allows you to record transactions and actions within your Citrix session – so you can test whether your SaaS , such as Salesforce are working properly in your Citrix session and how responsive they’re. to test the entire service delivery chain. Yes – we can.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

MARCH 31, 2023

To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. A dashboard gives an overview of your key customer metrics and visualizes trends in metrics like churn rates using simple charts.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

JULY 18, 2023

It improves team productivity and efficiency by providing them with a centralized platform for collaboration, document sharing, and communication. Dedicated NPS analytics , including qualitative response tagging NPS dashboard. Maze – for enabling a product manager to create data-driven decisions Maze is a user-testing platform.

Analytic Tools 96

Analytic Tools Feedback Software Research Software Reporting Tools 96

eG Innovations

MARCH 22, 2022

Everything about our UI layered model with out-of-the-box thresholds and automated alerts is designed to free the administrator from searching and scrolling through grid views of individual metrics or staring at overview dashboards all day waiting for something to turn from green to red. One-Click Dashboards.

Enterprise 52

Enterprise Data Visualization Reporting Tools Customer Experience 52

Userpilot

NOVEMBER 21, 2023

Once the feature development is over, run beta tests to evaluate it in real-life conditions. Facilitates quality assurance by ensuring that all aspects of the product have been thoroughly tested. Serves as documentation for the launch process, making it easier for teams to replicate successful launches.

Product launches 95

Product launches User Testing Product Research Analytic Tools 95

Userpilot

JUNE 28, 2023

Split-test your upsell pop-ups to maximize expansion revenue. Track your KPIs with Userpilot’s native analytics dashboard. This allowed them to further their product-led growth and improve user retention by highlighting notable features with a demo document or step-by-step guide on the entire process of using it. Get a demo now!

Onboarding KPIs 86

Onboarding KPIs Feedback Software User Testing Analytic Tools 86

Usersnap

NOVEMBER 17, 2022

You can test APIs before implementing them or access the client library and HubSpot marketplace to find existing tools that can help you. As with all HubSpot integrations, your email data appears in a central dashboard so you can streamline your mailing list process. You can compile all the forms in your HubSpot dashboard.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Userpilot

MARCH 14, 2024

Built-in analytics dashboard for tracking the performance of in-app experiences (i.e., Offer a wide range of analytics dashboards like trends, paths, funnels , etc., You can access this raw data on your Heap dashboard and label the most relevant events. Under the Data tab of your Heap dashboard, you can access raw event data.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Usersnap

NOVEMBER 16, 2021

And all created screenshots and screen recordings are directly stored in your project dashboard, making bug tracking and feedback a lot of fun! f19N Obtrusive Live Test. This Chrome extension for developers is a sandboxed, extendable Webpage Testing Framework. It is very simple to create the tests yourself. Link: Hiver.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Amplitude

NOVEMBER 13, 2020

At this point in the cycle, your goal is to identify and validate an existing problem in the market and document how you intend to solve it. Focusing on an MVP helps your team deliver something of value to users faster and gives you a real-world product or feature to test and measure. Build Your Product to Solve a Problem.

Data Visualization 98

Data Visualization User Testing Customer Feedback Product Management 98

ProductPlan

FEBRUARY 8, 2022

In that case, product operations work with account management to identify the right customers for focus groups, advisory boards, and beta testing. Then, product operations owns the process of building (or reengineering), maintaining, documenting, and promoting adherence to the new or refined systems and processes. Prioritize.

Data Visualization 104

Data Visualization Feedback Software Reporting Tools Research Software 104

Mind the Product

FEBRUARY 20, 2020

Consider this article a requirements document: it’s structured into several user stories from the perspective of a hiring manager, for a product manager role. This could include different tests you’ve run, quantitative analyses that have helped you make a better choice, or user research that has changed the course of your roadmap.

Data Visualization 154

Data Visualization Weak Development Team User Testing Product Research 154

Department of Product

OCTOBER 26, 2023

Finally, and speaking of AI, if you think you’re able to tell the difference between generative AI images and human created images, this quiz from Google will put your skills to the test. Enjoy the rest of your week! Your product briefing New from the Department of Product Substack this week ? The feature is designed to help boost privacy.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Userpilot

JANUARY 20, 2024

Real-time Support : Instead of searching through FAQs or documentation, users receive immediate help directly within the application, reducing the need for support tickets. However, you can leverage a no-code tool like Userpilot to create, customize, trigger, and A/B test all the tooltips you want without relying on devs or technical skills.

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

eG Innovations

MARCH 15, 2022

For more information about Windows Performance Monitor counters, see the Microsoft Windows Server documentation. Implementing Alerting, Reporting and Dashboards. Out-of-the-box Dashboard. Dashboard views – CloudWatch implements per dashboard view based costing. Storage – per GB of data stored on S3.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Embedded Analytics 59