Userpilot

JANUARY 15, 2024

You can rig your surveys to be sent periodically like most types of NPS surveys or trigger them after specific events (e.g. after customer onboarding or their first transaction within a trading and lending services platform). This creates a feedback loop that you can use to drive continuous improvement.

Analytic Tools 75

Analytic Tools Feedback Software Reporting Tools Data Visualization 75

Userpilot

MAY 3, 2023

You can also launch surveys on both mobile (iOS and Android) and web platforms while reviewing survey analytics on a simple dashboard that helps you better understand customer insights. Surveys: A more recent addition for creating contextual surveys, generating survey reports, and managing automated follow-ups based on those responses.

Data Visualization 74

Data Visualization Product Research Software Review Feedback Software 74

Userpilot

APRIL 26, 2022

Resource Centers are great for providing self-service support. It comes with in-depth analytics, video modules, segmentation, and automated translation. Get a Userpilot demo and start offering self-service support in-app without having to code a Resource Center. Curious about the Pendo Resource Center?

Embedded Analytics 92

Embedded Analytics Analytic Tools Feedback Software Data Visualization 92

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product. Always use both UX analytics quantitative and qualitative data for better insights. What is UX analytics? UX-Analytics-Instead-of-App-Analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

FEBRUARY 21, 2023

Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base. Product usage analytics in Userpilot. Create self-service options User adoption requires balance. Lay out a customer journey map. Create a customer success playbook for each stage.

Analytic Tools 76

Analytic Tools Feedback Software Research Software Data Visualization 76

The Product Coalition

JUNE 22, 2020

Processes Methodologies Analytics Automate processes to do the boring work for you You’ll save a lot of time down the road by automating a few different processes or at least conducting them manually but routinely. In terms of web analytics, I encourage you to use business intelligence tools to create dashboards and retrieve live data.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

Embedded Analytics 92

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 92

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Embedded Analytics 85

Userpilot

JANUARY 9, 2023

Sales analytics to identify better-qualified prospects and improve your marketing strategy. Using custom event tags, you can ensure users complete the action, thus improving product activation and customer retention. You can offer proactive self-service support via a help center. Interactive walkthrough.

Feedback Software 86

Feedback Software Analytic Tools Research Software Customer Experience 86

Userpilot

FEBRUARY 21, 2023

Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base. Product usage analytics in Userpilot. Create self-service options User adoption requires balance. Lay out a customer journey map. Create a customer success playbook for each stage.

Analytic Tools 63

Analytic Tools Feedback Software Research Software Data Visualization 63

Userpilot

NOVEMBER 30, 2023

To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer. This includes data from your analytics tools (e.g. Use your product analytics tools or customer feedback to identify the relevant segments or user cohorts.

Product Research 82

Product Research User Testing Research Software Data Visualization 82

Userpilot

DECEMBER 3, 2022

Loyal customers are willing to participate in in-app surveys or beta testing, so embed in-app surveys tied back to particular in-app events to gather contextual feedback. Having the customer journey map in place, you can go further and collect feedback with in-app surveys targeted to particular events in the user journey.

Feedback Software 90

Feedback Software Analytic Tools Data Visualization Customer Feedback 90

Amplitude

MARCH 12, 2019

Define relevant events, event properties, and user properties. While the data in Amplitude was self-service, the lessons learned from the data weren’t. Anyone can create a Notebook right in Amplitude and embed charts directly into them. Dashboards are great for monitoring North Star metrics and KPIs.

Data Visualization 95

Data Visualization Embedded Analytics User Testing Customer Feedback 95

Amplitude

NOVEMBER 4, 2020

By using analytics in Amplitude, our team found our customers’ retention was related to how often they learned something from an Amplitude chart and shared that learning with their network. The more users learn, the more they embed into our network. The more they embed into our network, the higher our retention rates!

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

eG Innovations

MAY 28, 2021

eG Enterprise embeds purpose-built simulators for digital workspace environments including Amazon WorkSpaces but also, Citrix , VMware Horizon , Microsoft WVD and similar environments. From the eG Enterprise dashboard, you can see a breakdown of logon time into different steps. SLA reports. AWS WorkSpaces Simulation Features.

Reporting Tools 90

Reporting Tools Data Visualization Embedded Analytics User Testing 90

Userpilot

JUNE 9, 2022

Userlane analytics dashboard provides insights into feature and process adoption within the software application, and it assists in making content creation decisions based on actual user behavior and needs. Users can also embed videos, articles, and more into walkthroughs. Customizable Reports. Event-Triggered Actions.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

MAY 14, 2023

Perform product analytics to analyze feature usage and identify patterns, use heatmaps to gather user behavior insights, and track session recordings to find friction points. The following is Brand24’s report on keyword mentions. Product analytics Use product analytics to gather insights on in-app user behavior.

Feedback Software 85

Feedback Software User Testing Customer Feedback Analytic Tools 85

Userpilot

JUNE 8, 2021

Mixpanel and Amplitude are two leading product analytics solutions that provide in-depth analytics. Usersnap and Canny are feedback platforms that allow businesses to capture, organize, and analyze product feedback. Product analytics to help you track user activity and make adjustments accordingly.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

MARCH 25, 2022

You can use custom event triggers to target your surveys to specific user segments at a specific moment in their user journey. In-app survey tools show you the analytics side in real-time. Next, they embed a follow-up screen offering a sweet personal discount instead of canceling a subscription. Userpilot’s NPS dashboard.

Feedback Software 84

Feedback Software Analytic Tools Data Visualization Product Research 84

Userpilot

SEPTEMBER 22, 2021

Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Analytics can guide your content strategy decisions both in-app and on other channels like social media. The Pendo dashboard is simple, fun, and color-coded for ease of use.

Analytic Tools 87

Analytic Tools Feedback Software Data Visualization Reporting Tools 87

Userpilot

DECEMBER 12, 2023

Looking for a good self service support tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for self service support on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Indicative

OCTOBER 23, 2020

A strong analytics stack is foundational to being able to make sense of it all. Investing in a robust and efficient analytics stack is a necessity for a modern business in order to compete. It empowers each team across the organization to make data-driven decisions, with access to reporting and ad hoc analysis. .

Embedded Analytics 141

Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

eG Innovations

MAY 28, 2021

eG Enterprise embeds purpose-built simulators for digital workspace environments including Amazon WorkSpaces but also, Citrix , VMware Horizon , Microsoft WVD and similar environments. From the eG Enterprise dashboard, you can see a breakdown of logon time into different steps. SLA reports. AWS WorkSpaces Simulation Features.

Reporting Tools 52

Reporting Tools Data Visualization Embedded Analytics User Testing 52

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

APRIL 29, 2022

I can’t solve my task and download the report. Mixpanel — for customer insights and analytics. Once Synthesia generates a video for you, embed this into your in-app onboarding using Userpilot. How to embed a video in an in-app onboarding, Userpilot. Mixpanel analytics dashboard. Please, fix it.

Feedback Software 83

Feedback Software Analytic Tools Data Visualization Reporting Tools 83

eG Innovations

JULY 17, 2020

In order to be effective, a monitoring tool needs to embed expertise to monitor each tier and layer of the infrastructure. At eG Innovations, the monitors for 200+ infrastructure and application components we support embed domain expertise relating to each of these different technologies.

Reporting Tools 52

Reporting Tools Feedback Software Data Visualization Embedded Analytics 52

Gainsight

MAY 23, 2023

It’s one website to go to, and you can do everything from submit feedback, open a ticket, talk to other people in the Community, consume learning content, events, that’s all there today. Mehta gives the example of an executive asking for a report just using natural language.

Enterprise 59

Enterprise User Testing Customer Experience Customer Feedback 59

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action. CRM: Maximize customer lifetime value.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Userpilot

JUNE 12, 2023

Dig into survey analytics to see how your surveys are performing. A glance at the results dashboard will show you how many people completed the survey, where most respondents dropped, etc. Trigger surveys contextually based on user behavior using custom events and segmentation.

Data Visualization 74

Data Visualization Product Research Research Software Analytic Tools 74

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JULY 31, 2023

WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. Userpilot is an alternative product adoption platform with better analytics and feedback features. The relevant features include: Management dashboards.

Data Visualization 84

Data Visualization Embedded Analytics Analytic Tools Feedback Software 84

Userpilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 26, 2024

Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features. Self-help resource center : An intuitive self-service support that quickly guides users to solutions – reducing friction and providing timely assistance for a better user experience.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 26, 2024

Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc. Userpilot gives you an eagle-eye view of the customer experience through user analytics, trend/funnel reports, and feedback collection through different types of surveys.

Data Visualization 52

Data Visualization Embedded Analytics Customer Experience Analytic Tools 52