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Later this year, you can actually even see the data from the vendor about your own usage of the product … We can actually embed Community posts in your practice relevant to that page, or the ability to ask for help in the product, or maybe seeing data from your CSM that they pushed you in the product.”
The company’s CEO says the implementation of Intercom’s customer service chatbot combined with Retool’s access to LLMs upped the bots success rate from 20% to 60%. The AI Memo – a round up of new research papers, product announcements, important AI companies and key AI concepts worth learning, curated by DOP.
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