Userpilot

MAY 21, 2023

New functionality plays a big role in retaining existing customers and attracting new ones. New feature ideas come from customer requests, tracking user behavior and their pain points , customer feedback , and your competitors. Before developing a new feature, make sure it’s in line with your product vision.

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Product Research 97

Amplitude

MARCH 9, 2020

Our customers use our product intelligence platform to iterate quickly on big bets, and to stay ahead, they will need a platform that can instantly predict which features and campaigns are most likely to cause growth and make faster product bets without extensive A/B testing—they need predictive analytics with causal insights. added over 2.5

Data Visualization 111

Data Visualization Analytic Tools Artificial Inteligence User Friction 111

Userpilot

JULY 18, 2023

Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making. Product analytics software provides objective insights into user behavior and product performance. Customization – so that you can set it up for the unique requirements of your SaaS operation.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

NOVEMBER 21, 2022

Before the release, the product launch manager is involved in market and customer research. Its objective is to uncover unsolved user problems and solutions that would be worth exploring. After the launch, it’s their job to let users know about the changes through release notes. Market and customer research.

Product launches 98

Product launches Product Research User Testing Research Software 98

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. It’s also not like customer retention is the business of only one department. We have also asked experts from each department about their Customer Retention Strategy – so let’s dive in!

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

PMLesson's Ace the PM Interview

MAY 4, 2020

Product Management in the Product Lifecycle In the initial discovery stage, you can expect to be ideating with your peers and conducting user interviews to validate your ideas. In the define stage, you are planning the MVP by sharing your vision with your engineering and product design counterparts. Gartner Peer Insights).

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Userpilot

SEPTEMBER 5, 2023

With all the best practices out there, improving CX without a customer experience roadmap can get overwhelming. Building a roadmap can help you understand your customer’s point of view, determine the CX tactics you should apply, and prioritize the tasks with greater returns. Design the customer journey map.

Customer Experience 105

Customer Experience User Testing Data Visualization Customer Feedback 105

Userpilot

APRIL 27, 2023

Customer feedback is like a window into your customers’ minds. It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. TL;DR Customer feedback is the data you get from your users about your product and their experience.

Feedback Software 94

Feedback Software User Testing Customer Feedback Analytic Tools 94

Amplitude

APRIL 4, 2017

Imagine, a brand’s executive team decides it’s time to do native mobile right, and earmarks a substantial investment in building a custom, tailored, native app. UX speaks to customers to understand their motivations and pain points. What are the specific events, user attributes, and ecommerce data we need tracked?

Data Visualization 83

Data Visualization Analytic Tools Research Software Reporting Tools 83

PMLesson's Ace the PM Interview

JANUARY 11, 2022

Product design questions assess a candidate's: creativity, knowledge of user-centric design principles, understanding of industry-wide trends, product vision, product strategy, passion for product management, The best way to prepare for these questions (like most product manager interview questions) is with practice!

Analytic Tools 52

Analytic Tools Technical Review Feedback Software User Testing 52

PMLesson's Ace the PM Interview

JANUARY 11, 2022

Product design questions assess a candidate's: creativity, knowledge of user-centric design principles, understanding of industry-wide trends, product vision, product strategy, passion for product management, The best way to prepare for these questions (like most product manager interview questions) is with practice!

Analytic Tools 52

Analytic Tools Technical Review Feedback Software User Testing 52

PMLesson's Ace the PM Interview

DECEMBER 1, 2021

Product design questions assess a candidate's creativity , knowledge of user-centric design principles, understanding of industry-wide trends, product vision, product strategy, and passion for product management. Tell me about a time you solved pain points for customers.

Technical Review 52

Technical Review Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 11, 2023

Building an effective customer insights strategy is a vital part of any good product manager’s skillset. In this article, we’re going to unpack why a customer insight strategy is important, how to build one, and how you can use these insights to drive customer satisfaction (and a better product experience).

Data Visualization 98

Data Visualization Customer Feedback Customer Experience User Testing 98

Userpilot

AUGUST 10, 2023

This article explores every stage of the process and shares some of the best practices that will help product managers deliver delightful user experiences! TL;DR Product discovery is the process of researching customer problems that need solving and developing solutions they’re ready to pay for. Let’s get right to it!

Product Research 98

Product Research Analytic Tools Feedback Software Research Software 98

Intercom, Inc.

JUNE 14, 2022

Customer relationship management (CRM) is a strategy and methodology that revolves around using data and feedback to build authentic, meaningful relationships with prospects and customers, keeping them connected and loyal to your company. What is customer relationship marketing? .

Reporting Tools 118

Reporting Tools Feedback Software Data Visualization User Testing 118

Userpilot

JANUARY 9, 2023

Both product personas (B2B) and user personas (B2C) describe somebody who users the product while buyer personas describe those who decide to buy products. Product personas help product managers keep alignment between the product and its vision. Stay on track with product strategy and vision.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

SEPTEMBER 4, 2023

Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. New customer segments – Blue ocean strategies unlock demand from demographics outside existing industry segments. This supports premium pricing and customer loyalty.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Intercom, Inc.

AUGUST 18, 2021

There’s a good reason that the seemingly simple Net Promoter Score (NPS) has become a ubiquitous, revered statistic in modern business – this single number is viewed as a measure of customer loyalty, a way to benchmark competitive performance, and has been proven to correlate with revenue growth (hence the popularity).

Product Research 232

Product Research Data Visualization Customer Feedback User Testing 232

Userpilot

JUNE 8, 2022

This piece will guide you through all the crucial steps of product analytics, from finding important customer data to using various product management analytics tools. Product management analytics revolves around the understanding of user behavior across your product. Customer success teams — for understanding customers’ needs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

SEPTEMBER 4, 2023

Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. New customer segments – Blue ocean strategies unlock demand from demographics outside existing industry segments. This supports premium pricing and customer loyalty.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52