Userpilot

NOVEMBER 7, 2024

Examples could be streamlining communication or effectively tracking customer engagement to support your customer success efforts. Reports & analytics : Provide tailored analytics, dashboards, and reporting capabilities to track customer engagement, identify trends , and enable data-driven decision-making for improved customer success.

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Userpilot

OCTOBER 28, 2024

For example, let’s say your team is developing new project management software for small- to medium-sized businesses. For instance, here is how you can personalize an onboarding checklist based on your customers’ JTBDs: ‹ › Onboarding personalization example. Determine user roles to tailor their experiences.

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User Testing Customer Feedback Customer Experience Onboarding KPIs 105

UX Planet

JULY 17, 2025

Home Dashboard (left) and Post Simulation Analytics (right) Taking a closer look at the end result, here’s what stood out to me about the process. Example “smart prompts” by stitch. The stock photos of the personas, for example, felt meaningful and visually pleasing. Still, the core development speed-up was undeniable.

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Data Visualization Analytic Tools User Testing Feedback Software 52

Userpilot

JUNE 30, 2025

I’ll show you the 12 best onboarding email examples I’ve seen, highlight best practices and email strategies you can implement with Userpilot to nudge users into the right actions at the right time. I’ve compiled some of the best onboarding email examples I’ve come across, which stand out because of their structure, copy, and subject lines.

User Testing 59

User Testing Customer Experience Customer Feedback Research Software 59

Userpilot

MAY 17, 2025

Open up a webpage, drop in a script, and boom: clicks, scrolls, and form inputs start flowing into your dashboard without writing a single line of code. So, for example, if the goal is increasing revenue, Im asking: “How do users move through the purchase flow, and where are we losing them?” Mobile analytics ? Not so much.

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Userpilot

OCTOBER 31, 2024

If you’re short on time, refer to the summary table below: Tool name Best for… Free plan? The survey settings allow you to send it to a specific user group and set it to appear at regular intervals, for example, every 3-4 months. Free trial? Userpilot survey template library. Survey triggering settings in Userpilot.

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Feedback Software Data Visualization Analytic Tools Research Software 52

UX Planet

JANUARY 22, 2025

Example Suppose, you have 1000 customers at the beginning of the period, gains 200 new customers during the period, and ends with 1100 customers. Chargebee dashboard for tracking customer behavior (and measuring retention). Finance and banking: 85%90%. Tracking retention in Google Analytics.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

Userpilot

JULY 22, 2025

For example, to increase user activation, you can create a welcome modal for new signups and use tooltips to guide them through initial setup steps. By analyzing feature adoption dashboards, you can measure the impact of your campaigns and iterate for better results. Ultimately, Userpilot helps you create a continuous feedback loop.

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Onboarding KPIs Data Visualization Analytic Tools Feedback Software 100

Userpilot

MARCH 9, 2025

It could include conducting user interviews and surveys, analyzing product usage data, and tracking customer feedback , to name a few. For example, 71% of customers now expect far more personalization than before. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

APRIL 17, 2025

This practical guide breaks down our field-tested methodology for crafting mobile surveys that get responses, with specific examples and templates you can implement right away. It involves including the user’s name in the introduction or within the question if you have that information. What is a mobile survey?

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Userpilot

MAY 17, 2025

For example, a simple phrase like Sign up now in English might sound pushy or unnatural in Japanese or German markets. Duolingo makes a good example here. Slack is an interesting example of testing and optimization. Its not throwing your copy into Google Translate and calling it a day. onboarding completion rate, NPS by locale)?

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Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

JULY 17, 2025

In the sections below, I’ll be sharing my favorite PLG campaign types and breaking down examples from well-known product-led SaaS companies to give you some inspiration. Onboarding email sequence example: Zapier The first email opens with a promise, “Learn Zapier in 14 days,” that sparks hope in users. and move on. “High five!”

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Customer Experience User Testing Customer Feedback Data Visualization 66

Userpilot

JULY 24, 2025

Going beyond a first name can dramatically improve the impact of your communication. We just use their first name We tailor content based on product usage Our emails are not personalized Which metrics are you using to measure success? 10 real examples from leading tools (with my take on what works and what doesn’t).

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Customer Experience User Testing Customer Feedback Feedback Software 59

Centercode

JUNE 24, 2025

At a minimum, your support plan should include: A named support contact or team Response windows for different types of issues Escalation rules Tools and channels that keep support in the loop A good plan builds confidence on both sides. Connect the Tools Set up alerting or dashboards in shared tools like Jira, Slack, Zendesk, or Centercode.

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Userpilot

MARCH 30, 2025

For example, with Userpilot its a lightweight processjust copy and paste a few lines of code in your app, and then initialize it. For example, if youre trying to nudge new users who havent completed onboarding, you might create a segment of Signed up in the last 7 days AND did not complete checklist item X. Determine the frequency.

Analytic Tools 66

Analytic Tools Data Visualization Onboarding KPIs User Testing 66

Lenny Rachitsky

JANUARY 21, 2025

For example, most respondents use more than one AI assistant, based on each assistant’s strengths. For example, Slack topped the original “most valued” list, but it’s also used by a significantly higher number of people than Linear. Data analysis, visualization, dashboards.

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Userpilot

MAY 28, 2025

For example, a CRM tool might showcase different features based on user roles: Product managers see flows highlighting roadmapping and planning tools Customer success managers receive guidance on client communication features User segmentation in Userpilot. Gamification in Userpilot. Session duration. Feature adoption rates. Screen views.

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Analytic Tools Feedback Software Data Visualization User Testing 59

UX Planet

FEBRUARY 6, 2025

This new model prioritizes interactive and emotionally resonant touchpoints and can be named Dopamine Banking. As the name suggests, it is used to create a little happiness boost in the brain using bright colors, playful shapes and patterns that evokes a sense of energy and excitement.

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Banking Data Visualization Customer Experience Feedback Software 71

Userpilot

JANUARY 29, 2025

Product metrics: Track product health and user adoption with analytics dashboards using product analytics tools (like Userpilot) to monitor system performance, error rates, and key activation metrics. Once the tracking script is installed, configure domain settings and enable autocapture in the tool dashboard.

Data Visualization 52

Data Visualization User Testing Customer Feedback Analytic Tools 52

Userpilot

JULY 10, 2025

We use their first name. For example, you might send a biweekly newsletter to educate subscribers about your product and share industry best practices. Behavioral email example I wanted to break down a real-world behavioral email, so I chose this example from Salesflare: Salesflare triggers emails based on behavioral data.

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Analytic Tools Data Visualization Embedded Analytics Feedback Software 59

Userpilot

FEBRUARY 12, 2025

So to dig into the cause of your problem, its best to follow at least one of the following methods: 5 Whys As the name suggests, the 5 Whys method involves questioning the problem by asking yourself why 5 times. For example, if we continue with the high churn problem: Users churn after the core feature was overhauled.

Feedback Software 59

Feedback Software Analytic Tools Research Software Onboarding KPIs 59

Userpilot

JUNE 11, 2025

For example, you could: Equip ICU teams with step-by-step walkthroughs so nurses can confidently use life-support dashboards in under ten minutes. For example, guide a newly diagnosed cancer patient through their treatment portal with different information and steps than someone using the portal for a routine check-up.

Customer Experience 66

Customer Experience Data Visualization Analytic Tools Feedback Software 66

Userpilot

JANUARY 29, 2025

Here are just a few examples of what you can do with session replays: Spot UX pain points: Hotjars session replays can help identify frustration signals, such as dead clicks , rage clicks, or repetitive behaviors, which suggest usability problems. Session recordings dashboard on Hotjar.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Reporting Tools 52

Userpilot

MARCH 5, 2025

Filter by user email, name, location, or time spent on your website or app. For example, lets say youre having issues with upgrading free trial users to a paid plan. For example, if a feature tutorial button is rarely clicked, a heatmap can confirm whether users overlook itprompting you to reposition or redesign it.

Data Visualization 52

Data Visualization Technical Review Analytic Tools Feedback Software 52

Userpilot

JUNE 29, 2025

12 Onboarding email examples (with pros and cons) A great customer onboarding email should follow these rules: Reinforce the value of signing up. It doesn’t even address the receiver by name. Personal touch: The sender is a real person with a name, title, and profile image. Have a personalized message. What’s good about it?

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Onboarding KPIs Feedback Software User Testing Analytic Tools 52

Userpilot

JULY 10, 2025

One smart way to learn is by analyzing upsell email examples from successful brands. Before we dive into specific examples, let’s take a moment to break down the anatomy of a strong upsell email. I also like adding personal touches, like the recipient’s name or mentioning a recent purchase. Upsell email example: Buffer.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics User Testing 52

Userpilot

MARCH 27, 2025

Appcues is a household name in the product adoption world, with thousands of companies using it to create engaging in-app experiences for mobile apps. For example, Appcues has very limited survey features for collecting feedback from mobile users. But will it really live up to your expectations? Well, thats the question.

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Data Visualization Analytic Tools Feedback Software Customer Feedback 66

eG Innovations

JULY 9, 2025

Tags can be used in many different ways to optimize AWS environments and assist automation workflows, for example: you can use AWS Lambda and tag EC2 instances with AutoShutdown=True and then configure a Lambda function to stop instances after business hours, reducing unnecessary costs automatically. See Figure 1.

Data Visualization 59

Data Visualization Reporting Tools Customer Experience User Testing 59

Userpilot

JUNE 26, 2025

With that lens, I present this list to you: 15 Help center design examples for SaaS inspiration I’ve hand-picked 15 help center examples from familiar services that get it right by using user-driven language, intuitive categories, prominent search bars, helpful media, and more. No unnecessary jargon.

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Feedback Software Research Software Analytic Tools Data Visualization 80

Userpilot

NOVEMBER 29, 2024

For example, below, you can see a rage-click incident flagged up while the user was interacting with the dashboard. With Userpilot, you can filter your sessions using user and company attributes, like their demographics, the devices they use to access your app, or their company role, to name just a few examples.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

PMLesson's Ace the PM Interview

MARCH 5, 2025

Includes : Real take-home case studies, technical and dashboarding skills, and strategies from interviewers at top tech companies. This is an example of a data analyst IC resume. Strategic Projects & Certifications AI-powered data assistant and dashboard projects demonstrate hands-on experience beyond daily tasks.

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eG Innovations

JUNE 6, 2025

This service has a dashboard that displays real-time metrics. Click on a metric name to view it as a graph. For example, you can set an alarm to alert you when the CPU crosses 80%. Create an AWS ECS dashboard by adding your desired widgets for different metrics. Dashboards will give you a unified view of multiple metrics.

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Data Visualization Analytic Tools Development Dashboard 59

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

That’s where investing time and energy into building an operations dashboard will pay dividend for years to come. What is a product operations dashboard? What is a product operations dashboard? A product operations dashboard is not a report. What KPIs should I track on my dashboard? making a purchase)?

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Data Visualization Dashboard User Testing KPI 170

Userpilot

APRIL 21, 2024

In SaaS, a customer onboarding dashboard can become a massive product analytics tool to understand and optimize the user journey. But what type of dashboards can you use to analyze your onboarding process? Let’s explore how a customer onboarding dashboard works and see different examples. early-stage tech startups).

Data Visualization 105

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Roy Madden

MAY 18, 2021

The Leo CVE Dashboard gives you at-a-glance visibility into relevant trending vulnerabilities, and you can use Leo to focus any of your feeds for faster insight into risks impacting your business’s software, hardware, and application stack. All of this information is available at a glance via the Leo CVE Dashboard and throughout your Feeds.

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Data Visualization Dashboard Research Software User Testing 118

Userpilot

MAY 14, 2024

Are you wondering how the new Userpilot custom analytics dashboards can help you drive product growth? In this article, you will learn about the main benefits of custom product analytics dashboards and how to create them in Userpilot. TL;DR Userpilot custom analytics dashboards allow you to display multiple reports in one place.

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Data Visualization Dashboard Customer Feedback Analytic Tools 105

Userpilot

MAY 31, 2024

Would you like to learn how to design a SaaS metrics dashboard for your team without any coding? In the article, you will find examples of various SaaS dashboards and learn how to create them with Userpilot analytics. To name just a few. In Userpilot, click Dashboards in the menu and click the ‘ Create New ’ button.

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Data Visualization Analytic Tools Onboarding KPIs Dashboard 105