Product Talk

DECEMBER 13, 2023

DarkBlue intelligence, the product Thomas works on, can support activities like investigations, due diligence, and cyber threat intelligence. Due to the long sales cycle, they decided to look at retention. Thomas shared a few screenshots from his dashboard to help illustrate his learnings. You might find nothing.

Data Visualization 252

Data Visualization Analytic Tools Reporting Tools Technical Review 252

Sachin Rekhi

AUGUST 4, 2021

Or PMs at larger established tech firms might see great PMs at work within their company, but they struggled to reverse engineer just how to recreate their success for themselves. Take product roadmaps for example. This is due to the very process by which the roadmap is developed. Marketing Programs : Marketing Strategy.

Technical Review 167

Technical Review Onboarding KPIs User Testing Feedback Software 167

Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? To analyze customer sentiment accurately, these tools dig into a text (social media posts, user reviews , messages, etc.) Sentiment Analysis Examples. Userpilot’s NPS dashboard.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Userpilot

JANUARY 30, 2023

But what are some product adoption examples you can learn from? That's why we've compiled multiple examples of successful companies nailing product adoption across the entire user journey. It illustrates the distribution of different types of technology users. Improving feature adoption is easier said than done.

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

Gainsight

AUGUST 24, 2020

Such tech-touch onboarding would boost brand affinity for end-users who embrace (and would likely evangelize) a product with robust features and functionality that’s also easy to navigate and has built-in responsiveness and support. . We’ve identified three critical steps for optimizing tech-touch customer onboarding.

Onboarding KPIs 105

Onboarding KPIs Technical Review Data Visualization Feedback Software 105

Intercom, Inc.

JUNE 1, 2021

And although 69% of respondents say that personalized support experiences are the key to building strong customer relationships, less than half believe that they can deliver those personalized support experiences at scale with their current tech stack. Make sure that they integrate seamlessly to create a tech stack that works harder for you.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Userpilot

APRIL 25, 2024

Technological progress now facilitates examination efforts on both structured and unstructured datasets effectively addressing large-scale analytical complexities. For example, observational studies allow you to see how consumers interact with your product. Each method has its benefits. There are many ways to conduct primary research.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Userpilot

JUNE 4, 2024

A common example is the login process: you’re clearly shown where to input your email and password and then receive UI feedback indicating either a successful sign-in or a prompt to retry your password. Interactive walkthroughs are a prime example of progressive disclosure in action. Example of UI feedback from SurferSEO.

Data Visualization 104

Data Visualization Feedback Software Research Software Analytic Tools 104

The Product Coalition

DECEMBER 27, 2022

Examples include art, music, the metaverse, real estate, and sports. However, as cryptocurrency enthusiasts, we must continue the undeniable widespread adoption of these trading platforms; Some of the most prominent examples to try are the world’s largest corporations like Microsoft, Google, Meta, etc.

Data Visualization 114

Data Visualization Technical Review Systems Review Software Review 114

The Product Coalition

AUGUST 23, 2023

Image created by the author Examples of Conversational UI in Banking. Here are some examples of questions users can ask: Balance Inquiry: User: “What is the current balance in my checking account?” Examples include: When is my next credit card payment due? How can I do that?” User check for account information.

Artificial Inteligence 100

Artificial Inteligence Banking Technical Review Systems Review 100

Userpilot

AUGUST 31, 2023

Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. Since Heap tracks everything, you won’t find event data in the analytics dashboard except for session and pageview. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Userpilot

JANUARY 26, 2023

Moreover, according to Harvard Business Review, if a complaint is resolved within 5 minutes, the customer will be more inclined towards loyalty. Whether it’s a bug, technical issue, or customer service request, you can solve those right away and change the customer experience in real-time, before they get frustrated and churn.

Feedback Software 98

Feedback Software Customer Feedback Customer Experience User Testing 98

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Fintech, Healthtech, Edtech – what sort of tech is used within them? Fintech, Healthtech, Edtech – what sort of tech is used within them?

Technical Review 85

Technical Review Data Visualization Artificial Inteligence Analytic Tools 85

The Product Coalition

MARCH 13, 2023

Whether it was Justin’s intent or not — his post also serves as a helpful guide towards bridging the gap between the technical and business contexts in digital product development. Review the mockup with team and stakeholders. Review and test mockup with stakeholders. Review and test final version with stakeholders.

Data Visualization 116

Data Visualization Reporting Tools Systems Review Feedback Software 116

The Product HQ

JUNE 1, 2024

Technical Skills An eCommerce site or app is a system that connects several different components. eCommerce product managers must know the technical aspects of these components. For example, an eCommerce store that runs on Shopify requires a different operational approach compared to one that uses Squarespace or Magento.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

MAY 30, 2024

Collect customer feedback via multiple channels (surveys, user interviews, social media reviews, and so on). Ease of use : The tool should be user-friendly and intuitive , even for those without technical expertise. How to conduct customer sentiment analytics: Get equipped with the right customer sentiment analysis tools.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Then, I’ll go a bit deeper and look into 10 user persona examples for 3 SaaS tools, to showcase how products with several different use cases can have dramatically different personas. SaaS User Persona Example-Userpilot: UX Designer 5.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

MARCH 3, 2022

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. Reduce customer churn due to friction. What is a SaaS knowledge base?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Userpilot

MARCH 7, 2024

Free tools offer basic functionalities but are limited in different aspects like customizations, technical support , and integrations with other apps. For the sake of brevity, here are a few examples of the types of analytics tools at your disposal: Product analytics tools. Analytics dashboards. Step 2: Consider your budget.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

Userpilot

MAY 20, 2024

Userpilot can help you to: collect feedback for customer sentiment analytics, analyze customer profiles , access the NPS dashboard , and create customized in-app flows to improve customer sentiment. Integration with multiple feedback sources (such as social media, NPS surveys , and reviews). CSAT survey example. CSAT surveys.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Userpilot

MAY 26, 2024

Our review presents a variety of analytics platforms, from privacy-focused to feature-rich, ensuring you’ll find the right tool that respects user data, integrates easily, and scales with your SaaS business. Dashboard and Reporting : Userpilot offers intuitive dashboards that aggregate key metrics and reports for easy analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 25, 2024

GA4 Path exploration offers lots of customization options which can make it unnecessarily complex for non-technical users. For example, you can use it to identify the most popular user actions after visiting your homepage. Userpilot dashboard. New User Activation dashboard in Userpilot. Also, the UI isn’t very intuitive.

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Reporting Tools 102

The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Often, this is due to resource constraints rather than a lack of understanding of a PM role. Few examples: Growth PM/Growth Hacker – This role focuses on increasing the top of funnel and ensuring lower drops off during the conversion.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Accidental Product Manager

DECEMBER 18, 2017

Dashboard screens are nice to look at but hard to make correctly Image Credit: Andrea. If you’ve had a chance to jump into a new car lately, undoubtedly your attention has been drawn to the dashboard screen that just about every car has nowadays. The Problems With Dashboard Screens. What All Of This Means For You.

Dashboard 56

Dashboard Reporting Tools Product Management Product Manager 56

Gainsight

JUNE 17, 2020

I wanted to talk with Lorna about hiring rockstar CSM and TAMs who are personable enough to build relationships and technical enough to know the product inside and out. The core user of Mapbox is often a highly technical developer , and Mapbox has phenomenal documentation. And the value doesn’t end with the technology.

Technical Review 52

Technical Review Data Visualization Reporting Tools Customer Experience 52

Userpilot

DECEMBER 9, 2021

While not technically a part of the positioning process, successful positioning is not possible without researching the market. Such patterns, for example of competitors’ strengths and weaknesses consistently appearing across the market, will help you identify the edge that your product may have. Identify your competition.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Mixpanel

APRIL 18, 2024

Take Mixpanel, for example. For example: What is the feature? And other technical gotchas… We have to be ready with answers for any questions that our customer success, support, solution engineers, sales, and post-sales teams might get. For example, you might expect X users a day, but you aren’t hitting that number.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

FEBRUARY 21, 2023

Dashboard in Heap. G2 reviewers give Heap an average score of 4.3, For example, James, a Senior Product Manager, writes: Heap is great for getting answers quickly on user behaviors without needing to spend engineering effort. Heap vs Pendo: Heap Review. It supports both mobile and web-based applications.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

eG Innovations

DECEMBER 16, 2021

This article outlines the key differences, examples, advantages and disadvantages for each cloud computing service model so you can choose the best option for your application’s needs. Examples for SaaS, PaaS and IaaS. A dashboard or an API gives you complete control over the entire infrastructure. The technical stack (e.g.,

Analytic Tools 59

Analytic Tools Data Visualization Software Review Customer Experience 59

Userpilot

JANUARY 9, 2024

Review and analyze to identify improvement opportunities. For example, you might find design issues that are lowering engagement or possible areas of improvement to easily boost conversion. For example, let's say your goal is to study a specific product's adoption. Session recording example by Hotjar.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Taking into account the expanding usage of technologies in the financial industry, there is no wonder people started wondering how to make a fintech app. What is fintech?

Research Software 114

Research Software Feedback Software Reporting Tools Data Visualization 114

Userpilot

AUGUST 31, 2023

Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. Since Heap tracks everything, you won’t find event data in the analytics dashboard except for session and pageview. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userpilot

MAY 30, 2024

Editor’s note : Speaking of performance metrics, product managers and product marketers can visualize important KPIs on Userpilot’s analytics dashboards. They can populate existing dashboards or create custom ones to suit their needs. Product usage dashboard in Userpilot. Book a demo to learn more. Survey templates in Userpilot.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

APRIL 21, 2024

TL;DR You should know how to reduce support ticket volume to prevent customers from churning due to a poor support experience. To reduce such misdirected support inquiries, try using in-app notifications and messages to communicate information about technical updates. For example, you can monitor how active users reach activation.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

Mixpanel

NOVEMBER 8, 2022

” Zach Berger, Technology Investor at Bain Capital. Metric Type Examples Adoption: Adoption metrics are a tangible representation of the part of the customer journey where a customer moves from awareness and evaluation to usage and purchase. I would share access to Mixpanel Dashboards with potential investors,” he said.

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

The Product Coalition

DECEMBER 25, 2023

However, I can certainly think of product or marketing professionals who use the term value when referring to cheap widgety dashboards and features aimed at novelty seekers, or following an industry trend with no real vision. Here are other examples of, as per the title of this article, why utility eats value for breakfast.

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Analytic Tools Data Visualization Software Review Customer Experience 118