Userpilot

MAY 17, 2025

In this post, Ill break down 8 strategies that move the needle, with real examples from apps that have figured it out. Example: Lifesum Lifesum does this exceptionally well. Example: Headspace Headspace personalizes the home screen based on your last session, time of day, or meditation history. Did they build a habit?

Feedback Software 76

Feedback Software User Testing Strategy Customer Experience 76

Userpilot

JULY 12, 2025

For example, we might find that free trial users in Europe spend more time exploring advanced features before upgrading, which informs targeted upsell campaigns. For example, we can promote advanced modules to power users who demonstrate high engagement. It’s important to remember that behavioral data doesn’t stand alone.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

UX Planet

MAY 1, 2025

For example, instead of merely presenting numbers, we can incorporate storytelling into the user experience, transforming each financial action into a personal goalsuch as saving for a vacation or a childs educationmaking the experience more relatable and motivating. In fact, sometimes less really is more.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Userpilot

JULY 19, 2025

Product design teams and UX researchers can personalize in-app guides and UI to solve persona-specific problems. For example, here’s our user persona example of a Product Manager. For example, at Userpilot, I added a simple welcome survey immediately after signup. Userpilot ’s user persona template. Tired of Guesswork?

User Testing 87

User Testing Customer Feedback Data Visualization User Friction 87

UX Planet

JULY 17, 2025

Meanwhile, the global UI/UX design tools market is projected to grow at a CAGR of over 20% , reaching $18.6 UX generation. Early design prototypes lack behavioral context, leading to blind spots in UX decisions. Early design prototypes lack behavioral context, leading to blind spots in UX decisions. #### 2.

Data Visualization 52

Data Visualization Analytic Tools User Testing Feedback Software 52

Userpilot

JULY 17, 2025

Understanding your main goal helps in finding the right lifecycle email marketing examples and strategies. Whether you need to improve onboarding, boost feature adoption, or find better lifecycle email marketing examples, the key is contextual, in-app guidance. What is your biggest lifecycle marketing challenge right now?

Onboarding KPIs 93

Onboarding KPIs Data Visualization User Testing Marketing 93

Userpilot

OCTOBER 10, 2024

That’s why we’ll go over what onboarding is in SaaS and analyze 8 onboarding examples from reputable SaaS companies to learn what they’re doing right (or wrong). But it could do better by guiding users directly into their personalized workspace after setup instead of using a general dashboard. ‹ › Airtable onboarding.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience User Testing 105

Userpilot

MARCH 4, 2025

Autocapture events dashboard in Userpilot. Custom dashboards: Custom dashboards help you gather crucial metricslike average session duration, recurring revenue, or funnel conversions all in one place. Build and view custom dashboards in Userpilot. Example of DebugBears dashboard.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 4, 2025

For example, real user monitoring can reveal that 30% of mobile users abandon a registration form because it takes 8 seconds to load, or that a poorly labeled button causes repeated rage clicks. For example, it flags rage clicks when a promo code field fails on mobile devices. This way, you can make timely adjustments.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Customer Feedback 52

Userpilot

OCTOBER 28, 2024

For example, let’s say your team is developing new project management software for small- to medium-sized businesses. For instance, here is how you can personalize an onboarding checklist based on your customers’ JTBDs: ‹ › Onboarding personalization example. Determine user roles to tailor their experiences.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

NOVEMBER 7, 2024

Examples could be streamlining communication or effectively tracking customer engagement to support your customer success efforts. Reports & analytics : Provide tailored analytics, dashboards, and reporting capabilities to track customer engagement, identify trends , and enable data-driven decision-making for improved customer success.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

FEBRUARY 5, 2025

For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. One example is design equifinality the idea that there can be multiple valid ways to solve a design task. Its a leap of faith in their engineering counterpartsdelegating ownership of a UX decision.

Technical Advisors 72

Technical Advisors Analytic Tools Feedback Software Reporting Tools 72

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Example of a Userpilot dashboard showing free trial to paid user conversion rate.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 22, 2025

That classic example of an onboarding wizard could sometimes feel more like a chore than actual help. For example, asking the users about their main goals can unlock different walkthrough paths. Tooltip added to a Userpilot ’s analytics dashboard. Hotspot added to a Userpilot ’s analytics dashboard.

Analytic Tools 66

Analytic Tools Data Visualization Feedback Software User Testing 66

Userpilot

MAY 28, 2025

You can target specific segments, configure when the survey appears, and analyze results from the dashboard. Analytics dashboard: Track screen engagement, flow completion rates , and drop-offs. Segment-specific dashboards make it easy to measure whats working for each audience. Collect user feedback effectively with Userpilo t.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software User Testing 82

Userpilot

MAY 27, 2025

For example, say a user opens your app, skips the onboarding tutorial , and heads straight to the dashboard. For example: Asana, a project management tool, might track events like “Project Created” and “Project Shared.” For example: Suppose users are dropping off before finishing their dashboard setup.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

Userpilot

FEBRUARY 4, 2025

For example, a low conversion rate may indicate friction in the onboarding process or a lack of perceived value. For example, a SaaS product manager aiming to reduce churn might prioritize user churn rate, Net Promoter Score (NPS), and customer engagement score. Use Userpilot s analytics dashboard to see your user metrics in one place.

Onboarding KPIs 59

Onboarding KPIs Data Visualization Customer Feedback Customer Experience 59

UX Planet

JANUARY 22, 2025

Example Suppose, you have 1000 customers at the beginning of the period, gains 200 new customers during the period, and ends with 1100 customers. Chargebee dashboard for tracking customer behavior (and measuring retention). Finance and banking: 85%90%. Help me shape it by filling out this quick survey!

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

Userpilot

OCTOBER 31, 2024

The survey settings allow you to send it to a specific user group and set it to appear at regular intervals, for example, every 3-4 months. Product teams can use Mixpanel to create tailored reports and dashboards to facilitate data-driven decision-making. Userpilot survey template library. Survey triggering settings in Userpilot.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

MAY 17, 2025

Open up a webpage, drop in a script, and boom: clicks, scrolls, and form inputs start flowing into your dashboard without writing a single line of code. Otherwise, you might end up chasing UX issues that are actually app performance problems. So if most users never even start onboarding, that’s not necessarily a UX failure.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Reporting Tools 82

Userpilot

FEBRUARY 25, 2025

For example, high-value users may leverage a feature that new users overlook, helping refine onboarding and feature discovery. To optimize UX, teams must bridge these data silos. UX researchers can share real user behavior evidence: Heatmaps and A/B test results only go so far. Here are three questions to guide your analysis: 1.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Userpilot

NOVEMBER 22, 2024

For example, you can now utilize our platform to generate analytics reports, track specific customer profiles, auto-track user events, and create custom dashboards to visualize your key metrics. Here are just a few examples: Developers : No more guessing games when it comes to bugs.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

FEBRUARY 6, 2025

Wheres the authenticity, the cutting-edge aesthetics or the refined UX that we know customers crave from a premium digitalservice? How toApply: In UX/UI: Surprise users with playful iconography, Easter eggs or custom animations. For example, TikToks famous dopamine dressing trend is about using clothes that boost your mood.

Banking 71

Banking Data Visualization Customer Experience Feedback Software 71

Userpilot

APRIL 16, 2025

It typically includes features like interactive walkthroughs that help UX designers and marketing teams improve customer satisfaction, drive feature adoption, and reduce time spent on routine customer requests. Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MAY 30, 2025

One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. For example, if youre working on a fintech app, it would make sense to track the number of successful transfers as a success metric since these on-off actions are the value proposition of your app. I archive ones that dont.

Onboarding KPIs 89

Onboarding KPIs Feedback Software Analytic Tools Research Software 89

Userpilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. A user abandoning signup and completing it 3 days later doesnt signal a UX issue. And before that?

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Userpilot

JUNE 29, 2025

This is when I catch foundational UX issues, such as unclear labels, dead ends, or weak visual hierarchy, while they’re still quick and inexpensive to fix. After product launches and redesigns: Once a new feature or major UX redesign is live, I shift the focus to post-launch summative usability testing to measure real-world impact.

User Testing 66

User Testing Product Research Data Visualization Analytic Tools 66

Userpilot

MARCH 9, 2025

For example, 71% of customers now expect far more personalization than before. Examples of qualitative research methods include: Focus groups: Recruit a group of participants to discuss their opinions and feelings about a new product, service, or feature. For example, are you trying to validate a new product idea ?

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

JULY 22, 2025

For example, to increase user activation, you can create a welcome modal for new signups and use tooltips to guide them through initial setup steps. By analyzing feature adoption dashboards, you can measure the impact of your campaigns and iterate for better results. Ultimately, Userpilot helps you create a continuous feedback loop.

Onboarding KPIs 100

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 100

Userpilot

MAY 17, 2025

For example, a simple phrase like Sign up now in English might sound pushy or unnatural in Japanese or German markets. Duolingo makes a good example here. Set up your workflow Prevent unnecessary delays by setting a clear workflow for how developers, UX designers , translators, QA specialists and other team members will collaborate.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

MAY 6, 2025

Now, you can track how users interact with your app across platforms, understand their behavior in context, and respond with in-app experiences, all from the same dashboard. Boards: Build custom dashboards on Mixpanel to keep your most important mobile metrics front and center. Mobile app analytics tools: Mixpanel. #3

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Reporting Tools 71

Userpilot

MARCH 5, 2025

How Userpilot increases customer loyalty + reduces churn Dont take my word for it heres a real life example of how Userpilot helps SaaS companies boost engagement: Before coming to Userpilot, Attention Insight struggled to engage new users and drive activation. Analytics dashboard in Userpilot. Explore other case studies.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Centercode

JUNE 24, 2025

Connect the Tools Set up alerting or dashboards in shared tools like Jira, Slack, Zendesk, or Centercode. Give Them Context Help support reps understand what testers will see. Provide product demos, test plans, and known issues ahead of time. Give support a direct line to see, respond to, or flag feedback.

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

Userpilot

FEBRUARY 9, 2025

For example, if feature usage spikes after a new release, you might assume the update improved engagement. Example: A company notices a drop in conversion rates and wants to understand why. Example: A company notices a drop in activation rates (quantitative insight). ” NPS Survey Dashboard in Userpilot.

Data Visualization 52

Data Visualization Customer Feedback User Testing Product Research 52

Arkenea

APRIL 10, 2025

Examples in Practice Startups often outsource MVP development to launch quickly. A global retailer engaged an external partner for endtoend development of a mobile loyalty app, including integration with POS systems, analytics dashboards, and thirdparty loyalty providers. Large enterprises may outsource entire product lines.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

APRIL 17, 2025

This practical guide breaks down our field-tested methodology for crafting mobile surveys that get responses, with specific examples and templates you can implement right away. For example, following a CSAT survey, you can ask satisfied users to leave a public rating while asking dissatisfied users to elaborate on their concerns.

User Testing 99

User Testing Customer Feedback Customer Experience Feedback Software 99

Userpilot

JANUARY 19, 2025

One example is when youre rage-clicking at slow-loading pages, unresponsive buttons, or form fields that stubbornly refuse to accept input. For example, when I first signed up for a new note-taking app, I was bombarded with pop-ups. Take my experience with a note-taking app, for example. Path analysis in Userpilot.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52