The Product Coalition

DECEMBER 23, 2021

And it’s great that more open-minded companies understand how important it is to think about all social groups when it comes to using the software. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. The revenue aspect also matters. Annoying and all-too-familiar, isn’t it?

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Intercom, Inc.

APRIL 13, 2021

It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. To provide the needed level of this “invisible” management, we utilized a combination of two technologies – Chef and AWS Systems Manager (SSM). Architecture of the system.

Reporting Tools 250

Reporting Tools Data Visualization Customer Experience User Testing 250

Alchemer Mobile

MAY 19, 2021

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Using Apptentive Notes, you can follow up with a group of variant participants to let them know that the functionality they tested in beta is now generally available in your product.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Sachin Rekhi

FEBRUARY 16, 2020

For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. Inevitably I still re-create the high-level roadmap in presentations for All Hands meetings, exec reviews, and sometimes even customers. Execution: Metrics Dashboards.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Using Apptentive Notes, you can follow up with a group of variant participants to let them know that the functionality they tested in beta is now generally available in your product.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

UX Planet

DECEMBER 6, 2024

Satisfaction leads to positive reviews, recommendations, and increased user retention. There are various types of e-learning apps, each designed to serve different educational needs and preferences: Learning Management Systems (LMS): With these platforms, you create and manage educational courses or training programs.

Feedback Software 106

Feedback Software Analytic Tools Research Software Data Visualization 106

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. Examples of qualitative research methods include: Focus groups: Recruit a group of participants to discuss their opinions and feelings about a new product, service, or feature.

Research Software 81

Research Software User Testing Analytic Tools Feedback Software 81

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

APRIL 30, 2025

Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back. Its a system to make your app discoverable, shareable, and credible without relying on blind luck or paid ads alone. Here’s how to build that system: 1. But good reviews dont happen automatically.

Feedback Software 64

Feedback Software Analytic Tools Data Visualization User Testing 64

The Product Coalition

JUNE 13, 2022

Groups have the flexibility to prepare and take a look at cases around specific options and eventualities. Groups will review however a modification in needs impacts associated tests and problems. Choose from a group of pre-defined roles or produce custom roles as per the necessity of the projects.

Reporting Tools 145

Reporting Tools User Testing Product Research Testing 145

Userpilot

OCTOBER 8, 2021

You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. If you sign up for a trial with Pendo, you are asked whether you initially want to explore Behavior Analytics , Dashboards, or Guides. 26% of customers went to the Dashboard next, and 16% went to Contacts.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Product Talk

JANUARY 24, 2024

At that time, she was looking for people who had used radios or walkie talkies in their work to participate in focus groups. Because Ellen was looking to hold the focus groups in person, she posted an ad on classified ad website Craigslist. Ellen’s takeaway: Do not give away all of the focus group information in your initial ad.

Research Software 305

Research Software Feedback Software User Testing Customer Experience 305

Userpilot

FEBRUARY 26, 2023

In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Mixapanel’s group analytics enables you to analyze behavioral data as a group and calculate account or company-level metrics. Mixpanel dashboard homepage.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Software Review 98

Mixpanel

FEBRUARY 10, 2021

Uptime: How long or how reliably a system has been running. Industry rank: A comparison to competitors based on factors such as estimated market value, number of customers, customer reviews, potential for growth and other factors. These four act as a system where one can influence the other.”. Outcome metrics.

Data Visualization 145

Data Visualization Systems Review Customer Experience Reporting Tools 145

UX Planet

JUNE 1, 2025

According to the Nielsen Norman Group, quantitative data can identify where users encounter problems, but it often fails to explain why those problems occur Nielsen Norman Group,2023. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

AUGUST 27, 2024

It includes a session ID, user ID, timestamp, operating system, device type, location, etc. User segmentation : Segment users based on their in-app behaviors and attributes to help personalize user experiences for each group. You can then personalize your marketing and product efforts for each group.

Data Visualization 104

Data Visualization Analytic Tools Software Review Feedback Software 104

UserVoice

JULY 28, 2017

What it is: Trello is a project management tool that’s intended to keep groups organized, but it also works well for personal to-do list tasks. If you’re a fan of the kanban system , this will become your go-to method of organization. Task Management Tools for Product Managers.

Research Software 215

Research Software Feedback Software Weak Development Team User Testing 215

Userpilot

MAY 17, 2025

Screenshots must preview real value, the description must hit the problem you solve, and early reviews should reinforce trust. At this stage, delighted users can refer other people and give reviews about your app. Userpilot analytics dashboards can help you add relevant metrics and keep an eye on any changes that may occur.

Analytic Tools 64

Analytic Tools Research Software Feedback Software Data Visualization 64

Intercom, Inc.

DECEMBER 12, 2018

Marketing technology – or MarTech – stacks are the groups of technologies that marketers use to execute, analyze and improve their marketing across the customer lifecycle. Obviously we’re biased (though I would point you to the reviews on G2 Crowd to show that we’re not that biased) but Intercom is the backbone of our entire marketing stack.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

The Product Coalition

MAY 11, 2022

there are many ways to connect and organize metrics and dashboards. How to make metrics pyramid work Classification is a magic word when it comes to an effective metrics system. Brainstorm Ask your team: What are the key metrics on our dashboards, reports, and ad-hoc calculations? Choosing the right approach is 80% of success.

Data Visualization 158

Data Visualization User Testing Customer Experience Product Research 158

Intercom, Inc.

AUGUST 25, 2020

As a company starts, it generally tends to have this simple product on a flat team of like three, four, five people: all working on a very simple message to a simple group of people. We often get trapped in this tune when we design these systems thinking: “Hey, here’s the buyer persona. The end-to-end review.

Marketing 239

Marketing Onboarding KPIs Feedback Software Reporting Tools 239

Product Management Lessons from the Trenches

JULY 10, 2018

I re-read The First 90 Days , I prepared a learning plan to review with my new boss (the CEO), sketched out some provisional objectives for my first 30/60/90 days, and got some rest to be ready for my new adventure. Review company documents and presentations. We stopped using the system within a month. Do your research.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

Userpilot

JULY 23, 2024

Content Management System Tools that allow users to create and modify digital content on websites without needing specialized technical knowledge. Track product growth metrics with a custom Userpilot dashboard. Dashboards : Google Analytics boasts several dashboards tracking groups of related events and metrics.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. All systems place great emphasis on responsiveness in their interaction with the user. All operating systems support mobile payment systems. Hidden features are not allowed.

Analytic Tools 147

Analytic Tools Research Software Data Visualization Technical Review 147

Userpilot

SEPTEMBER 1, 2024

You may need a Google Analytics alternative because of: Privacy concerns due to data collection practices. Incomplete data due to ad blockers and data sampling. Segmentation : Divide your audience into smaller groups based on specific criteria like demographics, behavior, or traffic source. Product usage dashboard in Userpilot.

Data Visualization 102

Data Visualization Analytic Tools Research Software Reporting Tools 102

Userpilot

AUGUST 18, 2024

Segmentation : Group users based on different attributes such as survey responses, NPS scores, or in-app behavior to trigger highly personalized in-app experiences. Cohort tables : The feature lets you track retention rates for your users by group and spot trends (e.g. You can also create custom dashboards using metrics of your choice.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

Userpilot

JANUARY 3, 2022

This is where a product management system comes in. Userpilot’s growth insights dashboard. Userpilot Reviews. 5 (50+ reviews). 5 (70+ reviews). Pendo dashboard. User segmentation – Group users based on a variety of factors and create tailored onboarding flows for each segment. Sound good?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JULY 4, 2024

Using analytics tools like sentiment analysis , heatmaps , cohort analysis, and analytics dashboards to track key performance indicators. Analytics Dashboards : Monitors key performance indicators (KPIs) in real-time to track product success and identify trends. Creating custom dashboards with Userpilot. Sentiment analysis.

Data Visualization 111

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 111

Userpilot

JUNE 2, 2024

We’ve included key features, user reviews, and pricing to help you decide. No-code tool for event tracking, reports, and custom dashboards. Behavioral data analysis with an interactive dashboard. Break your user base into segmented groups to design more targeted in-app communication and tailored experiences.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

JULY 2, 2024

TL;DR A self-service data platform is a user-friendly system that allows non-technical users to extract, transform, and visualize data without extensive IT support. Userpilot offers robust product analytics , feature tracking, in-app surveys , and easy-to-set-up dashboards with native integration to multiple data sources and tools.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Research Software 105

Userpilot

SEPTEMBER 21, 2022

This proactive support system improves the customer experience, which increases customer retention. Multi-language support: Multi-language support extends your customer support system to those who don’t understand English. Live chat: You can enhance your self-service support system with the live chat feature.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Mironov Consulting

MARCH 26, 2022

" "Here is another one-line ticket written by non-technical users who don't understand their problem or our system.  We'll " "Field teams engage outside developers (who don't know our systems) to build quick-and-dirty product extensions. " "Engineering has 18 unfilled developer position. ."

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

Userpilot

FEBRUARY 21, 2023

Dashboard in Heap. This allows product teams to group users who meet certain criteria. G2 reviewers give Heap an average score of 4.3, Heap vs Pendo: Heap Review. Another reviewer echos that: I have been able to use Heap to analyze the usage of my product features. which is a pretty solid result.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MARCH 30, 2025

Userpilot ‘s mobile app performance dashboard. You can get these insights through open-ended survey questions or by monitoring app store reviews and social media sentiment. Missions and challenges: This system presents users with a task to complete or a goal to achieve within a specific time frame.

Analytic Tools 64

Analytic Tools Feedback Software Download Onboarding KPIs 64

Userpilot

FEBRUARY 20, 2023

Both Pendo and Amplitude offer advanced segmentation features that allow you to group users. Pendo Dashboard. Pendo review. The data visualization and analysis options in Data Explorer, Dashboards and Reports can feel limited and a bit “canned.” A review of Pendo. What do you dislike about Pendo?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Mind the Product

JANUARY 17, 2018

For example, it is common to hear a bad BPM say they want users to view their dashboard. You are not helping people if someone has to log in every day to check their business accounting system or their personal finances. A Good Behavioral Product Manager Reviews Existing Research. Have you helped them worry less?

Data Visualization 160

Data Visualization Product Management Product Manager User Testing 160

Userpilot

JULY 29, 2024

Whether it’s customizing workflows, dashboards, or reports, the ability to tailor the tool to fit your product development process can significantly enhance your efficiency and effectiveness. Analytics dashboard : The analytics dashboard provides a comprehensive overview of all important metrics in one place.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105