Mixpanel

APRIL 18, 2024

For one, in an ideal scenario, any new feature release requires a healthy amount of testing and, unlike B2C companies which build for general consumers and might have millions of users, most B2Bs are lucky to have a few thousand people regularly using their products.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

MARCH 19, 2024

A/B testing. Feature and events dashboard in Userpilot. A/B testing A/B testing helps you compare two or more UX variations to understand which version resonates more with users. You can run either a controlled A/B test or a head-to-head test (or a combination of both), depending on your needs.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Customer Feedback 83

Usersnap

JUNE 10, 2021

Surely all software companies are familiar with beta testing, but how well do you actually do it? We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process. A feedback-driven example of beta testing.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

Userpilot

MARCH 25, 2024

Benefits of tracking user interactions for companies Monitoring user activity and interactions is crucial for building a successful product that stands the test of time. Additionally, the analytics dashboard comes in handy for monitoring user activity and behavior. Product usage dashboard in Userpilot.

Data Visualization 90

Data Visualization Customer Feedback User Testing Customer Experience 90

Userpilot

JANUARY 9, 2024

Use qualitative data, such as user surveys, usability testing, session recordings, and heatmaps, to answer why the trends exist. A step-by-step guide to the UX audit process There are no standardized steps on how to conduct a UX audit. Let's dive deeper into what these steps are and how to go about them.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Research Software 91

Userpilot

APRIL 30, 2024

This article will look at what the adoption rate is, what factors influence it, how you can calculate your adoption rate, and how to improve it. TL;DR Adoption rate measures how quickly new features or products gain popularity and usage, indicating their success and user appeal. Book a demo now to find out more.

Onboarding KPIs 80

Onboarding KPIs Data Visualization User Testing Analytic Tools 80

Centercode

AUGUST 7, 2020

You need thorough test coverage before release — that is, you need to see how your product’s features and functions perform with real customers in their actual environments. Here’s how running your beta tests with Centercode improves opportunity costs based on your role in the product development process.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

Userpilot

JANUARY 10, 2024

User research methods for SaaS: Usability testing User testing User interviews Focus groups Session replays First click testing User feedback surveys Card sorting A/B testing Product analytics Heatmaps Userpilot can help you conduct user experience (UX) research and easily interpret the data. Start collecting data.

User Testing 94

User Testing Research Software Analytic Tools Feedback Software 94

Userpilot

MARCH 10, 2024

Cohort analysis enables you to see how different segments engage with your product. A/B tests help you test two or more variations of UX to find the one that’s better aligned with your users’ preferences. Heatmaps and session replays show you how users interact with your UI. A/B tests in Userpilot.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Userpilot

SEPTEMBER 15, 2023

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing uses both quantitative and qualitative data to evaluate how users perceive different designs.

User Testing 78

User Testing Product Research Data Visualization Feedback Software 78

Userpilot

APRIL 21, 2024

The one question that plagues all businesses alike: how to reduce support ticket volume? TL;DR You should know how to reduce support ticket volume to prevent customers from churning due to a poor support experience. Conduct user flow analysis to learn how to optimize the user experience and thereby lower tickets.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Customer Feedback 92

The Product Coalition

MAY 25, 2021

The value of a test kitchen when creating a product is immense. The ability to test and iterate based on real usage with real users is invaluable to getting to the root of a problem, understanding a user’s existence, and removing friction. So, what does a product test kitchen look like? There are essentially two different types.

Research Software 109

Research Software Feedback Software User Testing Product Research 109

Userpilot

JULY 5, 2023

Wondering how to improve customer satisfaction scores and foster long-term success for your SaaS business? Utilize A/B tests to understand what works better for customers and offer them positive customer experiences. Customer satisfaction refers to how happy and content your customers feel while using your product or service.

Customer Satisfaction 93

Customer Satisfaction User Testing Data Visualization Customer Experience 93

Userpilot

MAY 2, 2024

A/B-test different versions of your onboarding flow to optimize for conversions. Implement a retention dashboard to track vital metrics across user segments. Want to learn how to implement the tactics with Userpilot? How to measure customer retention rate? Userpilot allows you also to run multivariate tests.

Data Visualization 87

Data Visualization User Testing Customer Feedback Analytic Tools 87

Userpilot

DECEMBER 31, 2022

How to choose the right digital experience analytics solution for your team. Userpilot is a product adoption tool with valuable features like segmentation, A/B testing, and real-time data tracking that help you meet customer needs. That can include interactions on mobile apps, your website, social media, or your product dashboard.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Reporting Tools 91

Userpilot

MARCH 31, 2023

So let’s find out how to achieve this and boost customer retention. To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. What is customer attrition? Churn survey.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Customer Feedback 93

Userpilot

FEBRUARY 28, 2024

This guide will go over what customer paths are, how to track them, and how to create successful paths! TL;DR A customer path or consumer path is a map for visualizing how users navigate across your product. Analytics dashboards are the best way to monitor metrics that track each stage of the customer path.

Analytic Tools 89

Analytic Tools Data Visualization Customer Experience User Testing 89

Userpilot

DECEMBER 31, 2022

Are you confused about how to measure and optimize product conversion to boost product growth for your SaaS? With Userpilot , you can optimize the production conversion rate by using Customer Journey Analytics , sending CSAT Surveys , implementing Usability Testing Methods , using NPS Surveys , and running A/B Tests.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization User Testing 94

Userpilot

JUNE 5, 2023

Book the demo to see how it works in practice. Product-market fit (PMF) survey , aka Sean Ellis test, is used by product teams to determine how well the product satisfies the needs of the users. How to create a product-market fit survey step by step with Userpilot? This will take you to the Surveys dashboard.

Product Research 85

Product Research User Testing Data Visualization Analytic Tools 85

Userpilot

AUGUST 5, 2023

Use A/B testing to determine what retains customers and creates promoters. How to identify NPS passives? We’ll now go through how you can identify NPS passives. How to turn passives into promoters? You should set goals in A/B tests to determine if certain in-app changes lead to increased customer retention.

Data Visualization 89

Data Visualization Feedback Software Product Research Analytic Tools 89

Userpilot

FEBRUARY 19, 2024

It offers insights into proposed modifications, especially for testing new ideas or complex system changes. How to conduct an impact analysis? For example, when you roll out the new UI for the product dashboard , you can accompany it with comprehensive guidance to ease user onboarding with the new interface.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

MARCH 13, 2023

Marketing leader, Justin Norris shares recommendations for how to produce valuable reporting for stakeholders. By Tremis Skeete , for Product Coalition How do you know when a digital product is “done?” Ensure you know how to produce that metric from your data. Review and test mockup with stakeholders. Make sure it flows.

Data Visualization 118

Data Visualization Reporting Tools Systems Review Feedback Software 118

Userpilot

MAY 21, 2023

Before you build a complete feature, run prototype tests to validate the ideas. Popular validation techniques involve fake door testing and the Wizard of Oz. Always beta-test your features before releasing them to the whole user base. User testing – you develop a high-fidelity prototype and watch users interact with it.

Onboarding KPIs 76

Onboarding KPIs Feedback Software User Testing Product Research 76

The Product Coalition

DECEMBER 27, 2022

NFT dashboard/Storefront The NFT dashboard is a display for all the digital assets in the marketplace, open for the users to trade them. A number of the items accessible in the dashboard are the NFT price list, NFT description, NFT Categories, etc. Closing Thoughts! However, the market is much more exciting upon development.

Data Visualization 116

Data Visualization Technical Review Systems Review Software Review 116

Userpilot

DECEMBER 11, 2022

Wondering how you can use conversion analysis to optimize your user funnels and increase conversions? You will also know how to conduct a conversion analysis in 8 steps, and 3 of the best tools that can improve conversions and boost your product growth. Running A/B tests to evaluate and optimize the conversion rate.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization User Testing 95

Userpilot

NOVEMBER 26, 2023

In this article, we're going to: Set out how quantitative data analysis can lead to conversion optimization. How to leverage CRO analytics data to enhance conversion processes. A/B tests across your landing pages show you where to iterate and improve your efforts for better conversion rates. Ready to make a start?

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Research Software 88

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Card sorting and fake door testing are useful testing methods before the product launch. How do usability and user experience differ?

User Testing 76

User Testing Product Research Customer Experience User Experience 76

Userpilot

APRIL 4, 2024

Next, implement strategies based on these hypotheses and run A/B tests to validate them. Improve app engagement with product walkthroughs You could build the most aesthetic app, but it’ll struggle to drive engagement if people can’t figure out how to use it. That’s where A/B testing comes in. moment sooner rather than later.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

The Product Coalition

MARCH 25, 2022

Taking into account the expanding usage of technologies in the financial industry, there is no wonder people started wondering how to make a fintech app. They’ll help you figure out how to stand out and attract more users. Dashboard: When a user enters the app, they should see all the necessary information on one screen.

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116

Centercode

FEBRUARY 26, 2019

How about this one: imagine running a community of 1,000 active testers when your only beta testing tools are Excel and Outlook. The beta testing tools you use can have a big impact on your efforts – and results. If there’s one thing customer testing professionals need more of, it’s time. Automation.

Data Visualization 65

Data Visualization Feedback Software Analytic Tools Reporting Tools 65

Userpilot

MARCH 19, 2024

Userpilot can help you track customer experience metrics, collect user feedback, and run A/B and multivariate tests to improve your user experience. How to optimize user experience in 5 steps UX optimization can feel daunting. It requires understanding who your users are, what they desire, and how they behave.

Customer Experience 90

Customer Experience User Testing Research Software Feedback Software 90

Userpilot

MAY 31, 2022

This article shows you how to overcome feature blindness and, as a result, increase the LTV of your customers. While user tests are mainly used to try new features, they can also be effective in discovering how your target audience interacts with your tool. How to overcome feature blindness. Source: BacklinkManager.

Feedback Software 86

Feedback Software User Testing Product Research Customer Experience 86

Userpilot

MARCH 26, 2023

In this article, we will look into the ins and outs of the conversion funnel and how to analyze and optimize it. Userpilot offers real-time analytics , segmentation , path analysis, and A/B testing to optimize the user experience and improve conversions. A/B Test – Userpilot. Let’s start! What is a conversion funnel?

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Customer Experience 89

Userpilot

MARCH 21, 2024

When done properly, learning how to optimize customer activity cycle can build lasting relationships and drive growth. Once you understand how the cycle works, you need to learn good strategies you can apply. Enhance the user’s learning experience, as they can grasp how to use core features while interacting with the product.

User Testing 95

User Testing Analytic Tools Research Software Feedback Software 95

Userpilot

FEBRUARY 27, 2024

We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. TL;DR Funnel analytics describes the process of analyzing how customers progress from one stage of the journey to another. How to conduct a funnel analysis to gain actionable insights?

Data Visualization 82

Data Visualization Analytic Tools Customer Experience Feedback Software 82

Userpilot

AUGUST 16, 2022

Marketing experiments give you an insight into how well marketing strategies will perform before implementing them. But how should you run them? In this article, we’ll start by exploring how to conduct a marketing experiment and give you different experiment ideas to try in your SaaS business. So let’s jump right in.

Research Software 93

Research Software Feedback Software Analytic Tools Customer Experience 93

Userpilot

APRIL 7, 2023

Get early product feedback via alpha testing, beta testing , minimum viable product, closed focus groups, Product Hunt launch , PMF surveys , and early product reviews. How to collect early product feedback? Run an Alpha Test internally Alpha tests come at an earlier stage of the product life cycle than beta tests.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Research Software 86