Usersnap

JUNE 10, 2021

Surely all software companies are familiar with beta testing, but how well do you actually do it? We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process. A feedback-driven example of beta testing.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

Userpilot

JANUARY 9, 2024

Use qualitative data, such as user surveys, usability testing, session recordings, and heatmaps, to answer why the trends exist. A step-by-step guide to the UX audit process There are no standardized steps on how to conduct a UX audit. Let's dive deeper into what these steps are and how to go about them.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

APRIL 30, 2024

This article will look at what the adoption rate is, what factors influence it, how you can calculate your adoption rate, and how to improve it. TL;DR Adoption rate measures how quickly new features or products gain popularity and usage, indicating their success and user appeal. Book a demo now to find out more.

Onboarding KPIs 103

Onboarding KPIs Data Visualization User Testing Analytic Tools 103

Userpilot

MAY 7, 2024

UXtweak – best product adoption software for usability testing. Book a Userpilot demo today to learn more about how it can help you understand your users and drive adoption. A/B testing : Userpilot’s A/B testing feature lets you run experiments to improve adoption rates. Conduct A/B tests with Userpilot.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

MARCH 10, 2024

Cohort analysis enables you to see how different segments engage with your product. A/B tests help you test two or more variations of UX to find the one that’s better aligned with your users’ preferences. Heatmaps and session replays show you how users interact with your UI. A/B tests in Userpilot.

Data Visualization 105

Data Visualization User Testing Customer Feedback Customer Experience 105

Userpilot

MAY 6, 2024

You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool. You can use the data to create more effective marketing messages and campaigns. How to create user profiles for your company? Let’s dive right in.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

MAY 21, 2023

Before you build a complete feature, run prototype tests to validate the ideas. Popular validation techniques involve fake door testing and the Wizard of Oz. Always beta-test your features before releasing them to the whole user base. Book the demo to see how! Invitation to beta testing for a new feature.

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Product Research 97

Userpilot

JULY 5, 2023

Wondering how to improve customer satisfaction scores and foster long-term success for your SaaS business? Utilize A/B tests to understand what works better for customers and offer them positive customer experiences. Segmenting customers to send targeted in-app messages. Analyzing feedback for uncovering actionable insights.

Customer Satisfaction 98

Customer Satisfaction User Testing Data Visualization Customer Experience 98

Userpilot

MAY 2, 2024

A/B-test different versions of your onboarding flow to optimize for conversions. Implement a retention dashboard to track vital metrics across user segments. Want to learn how to implement the tactics with Userpilot? How to measure customer retention rate? Re-engage inactive users through automated email campaigns.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

AUGUST 5, 2023

Segment passive customers and offer them targeted offerings through in-app messages. Use A/B testing to determine what retains customers and creates promoters. How to identify NPS passives? We’ll now go through how you can identify NPS passives. How to turn passives into promoters?

Data Visualization 98

Data Visualization Feedback Software Product Research Analytic Tools 98

Userpilot

NOVEMBER 26, 2023

In this article, we're going to: Set out how quantitative data analysis can lead to conversion optimization. How to leverage CRO analytics data to enhance conversion processes. A/B tests across your landing pages show you where to iterate and improve your efforts for better conversion rates. Ready to make a start?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

DECEMBER 22, 2023

A few common examples of microcopy in UX include CTAs, error messages, placeholders, in-app guidance and new feature announcements , and confirmation messages. Before releasing the microcopy to the world, test it, just like other aspects of the product. For example, run A/B and usability tests. Get the demo to see how!

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

OCTOBER 5, 2023

Our guide explores: What exactly CAC payback is Why you should be tracking it How to calculate the CAC payback period for your SaaS What other metrics you need to track How to reduce your CAC payback period We also look at how Userpilot can help you do the job. How to calculate CAC payback period?

Feedback Software 105

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 105

Userpilot

AUGUST 16, 2022

Marketing experiments give you an insight into how well marketing strategies will perform before implementing them. But how should you run them? In this article, we’ll start by exploring how to conduct a marketing experiment and give you different experiment ideas to try in your SaaS business. So let’s jump right in.

Research Software 98

Research Software Feedback Software Analytic Tools Customer Experience 98

Userpilot

MAY 5, 2022

How to use micromarketing to convert trial users to paying customers and drive growth. For example, when launching a new product/feature, micromarketing campaigns can be used to test how the market receives it. How to use micromarketing in-app: Use signup flows to collect data on your user persona. What is micromarketing.

Research Software 98

Research Software User Testing Customer Experience Data Visualization 98

Userpilot

OCTOBER 1, 2022

Notification UX design best practices: Make notifications valuable by sending the right message to the right user at the right time. Split users into multiple user segments and create dedicated in-app messaging to personalize the user experience for each segment. For example, when you send a message to a friend on WhatsApp.

Customer Experience 98

Customer Experience User Testing User Experience Customer Feedback 98

Userpilot

FEBRUARY 29, 2024

Starts at $249/month and supports up to 250 survey responses per month, 10 user segments, 15 feature tags, a built-in NPS dashboard , and access to third-party integrations (except HubSpot/Salesforce). A/B testing. A KPI overview dashboard from Tableau. Pre-built dashboards. Live visual analytics. Interactive reporting.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

SEPTEMBER 11, 2023

Wondering how to leverage customer analytics benefits to drive customer satisfaction? Increase customer engagement through optimization with A/B tests. Enhanced effectiveness of in-app communications with more relevant and contextual in-app messages. As they exceed the limit, upgrade messages will pop up.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Feedback 105

Userpilot

APRIL 4, 2024

Next, implement strategies based on these hypotheses and run A/B tests to validate them. Instead, it’s about tailoring every aspect of the user journey, from content and feature recommendations to in-app messages. Similarly, craft personalized in-app messages that cater to their pain points and queries.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 21, 2024

When done properly, learning how to optimize customer activity cycle can build lasting relationships and drive growth. Once you understand how the cycle works, you need to learn good strategies you can apply. This is possible by elevating the user experience at every stage with personalization, in-app guidance, and targeted messaging.

User Testing 105

User Testing Analytic Tools Research Software Feedback Software 105

Userpilot

MARCH 19, 2024

Userpilot can help you track customer experience metrics, collect user feedback, and run A/B and multivariate tests to improve your user experience. How to optimize user experience in 5 steps UX optimization can feel daunting. It requires understanding who your users are, what they desire, and how they behave.

Customer Experience 105

Customer Experience User Testing Research Software Feedback Software 105

Userpilot

DECEMBER 31, 2022

Are you confused about how to measure and optimize product conversion to boost product growth for your SaaS? With Userpilot , you can optimize the production conversion rate by using Customer Journey Analytics , sending CSAT Surveys , implementing Usability Testing Methods , using NPS Surveys , and running A/B Tests.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization User Testing 98

Userpilot

MARCH 14, 2023

How to use segmentation to improve customer experience. You can segment users to trigger feature request surveys , send feature testing invitations, and identify new improvement opportunities. How to segment users based on shared characteristics? This shows customer loyalty, so you can send in-app messaging requesting reviews.

Analytic Tools 98

Analytic Tools User Testing Customer Feedback Feedback Software 98

Userpilot

APRIL 30, 2022

You’ll learn what they are, and some best practices on how to use them. In the end, you’ll know how to create in-app notifications code-free. In-app messaging is a type of message that is sent to users while they are active in the app. In-app notifications are those messages you see when you are active in the app.

Feedback Software 98

Feedback Software Analytic Tools Software Review Customer Feedback 98

Userpilot

MARCH 7, 2024

When your user engagement analysis reveals that users don’t use a feature enough, design interactive in-app flows to help them discover the feature and teach them how to use it. User engagement could also refer to the strategies that businesses use to drive user interactions with the product, such as in-app messages or emails.

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! Are you in?

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

MAY 7, 2024

How to create walkthroughs that drive product activation: Define a specific goal for your product walkthrough. Monitor how users progress through your walkthrough to optimize it. A/B test different product walkthroughs to drive better results. Figma — Branched onboarding, design templates, and onboarding videos.

Feedback Software 104

Feedback Software Analytic Tools Reporting Tools Customer Communications 104

Centercode

FEBRUARY 26, 2019

How about this one: imagine running a community of 1,000 active testers when your only beta testing tools are Excel and Outlook. The beta testing tools you use can have a big impact on your efforts – and results. If there’s one thing customer testing professionals need more of, it’s time. Automation.

Data Visualization 65

Data Visualization Feedback Software Analytic Tools Reporting Tools 65

Userpilot

JUNE 20, 2022

Running A/B tests and making data-driven decisions is essential if you are passionate about enhancing your customer experience, boosting retention, and increasing revenue. But how do you run successful tests? You can test color changes or even the entire user interface. A/B testing can be used in: In-app messaging.

User Testing 52

User Testing Product Research Feedback Software Testing 52

Userpilot

APRIL 29, 2024

Trigger upsell messages at high-intent moments. Personalize the cross-sell messages based on user segment. How to calculate the SaaS renewal rate SaaS companies have different approaches to calculating renewal rates. Create in-app messages and reminders code-free with Userpilot. Loom’s contextual upsell prompt.

Feedback Software 102

Feedback Software Onboarding KPIs Data Visualization Customer Feedback 102

Userpilot

MAY 17, 2023

Contextual in-app messages give users the information they need at the time they need. Iterative testing allows you to improve product experience incrementally. A/B testing , usability testing , or session replay analysis are examples of techniques you can use. What is product experience (PX)? What are these?

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? You might be wondering, how to compete. In this article, I'll show you how to successfully market software products using examples from industry influencers and tried-and-tested marketing tactics.

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

UX Studio: Product Management

JUNE 22, 2021

In my previous story, you can read how I screwed it up. In this article, I will share what it is and how to use it. To create an empowered team, leaders should give up control, and they should create an environment where their team members can decide what needs to be done and how. User tests.

Data Visualization 130

Data Visualization User Testing Analytic Tools Weak Development Team 130

The Product Coalition

DECEMBER 23, 2021

How to make sure that such software products are truly universal? Businesses can focus on UX/UI testing for accessibility. During testing UX, the team should make sure the path to entering biometrics is simple and quick. To increase working efficiency, users can tweak dashboards and choose the most topical tabs.

Weak Development Team 168

Weak Development Team UX User Testing Technical Review 168

Userpilot

OCTOBER 15, 2023

From our guide, you will learn: What product analytics marketing automation is Why marketers should use product analytics How to collect and analyze data to gain actionable insights Key metrics to track Best product analytics tools Let’s get right to it! How to collect product analytics data for marketing automation?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 105

Userpilot

APRIL 13, 2022

The marketing team uses collected data to optimize CTA placements and tailor marketing messages on the website to increase the website’s conversion. Usability testing tools. How can click tracking help you understand user behavior in SaaS. How to set up SaaS click tracking with Userpilot. Click on Features.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Usersnap

NOVEMBER 17, 2022

You can test APIs before implementing them or access the client library and HubSpot marketplace to find existing tools that can help you. With Unbounce HubSpot Integration , you receive data on who opens your messages and when so you can confidently send your messages when you know they’ll get attention.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52