Intercom, Inc.
AUGUST 18, 2020
In the face of the massive change the support landscape is currently experiencing, the one constant is that many companies are receiving rising numbers of inbound customer requests. Last week we launched a series of new features to help modern support teams handle rising volumes of complex conversations with confidence and efficiency.
Userpilot
APRIL 26, 2024
The SaaS market is crowded with tons of similar products and the best ones that stand out are those who delight their customers regularly. Are you wondering how to retain your customers and make them love your product? TL;DR Customer success is all about ensuring customers fulfill their desired goals when using your product or service.
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Userpilot
MARCH 26, 2024
TL;DR Data analysis reports are documents used to share insights from the process of gathering and analyzing product and web data. You can create them manually from templates or use ready-made reports and dashboards from analytics tools. For example, you can use it to monitor your KPIs. Let's get to it, then!
Intercom, Inc.
JULY 6, 2021
These days, customers expect instant access to support, especially for products that are critical to their business operations. If people can buy your product in their native language, they should be able to receive support in their native language as well. Establish common KPIs. Consistent customer experience.
Intercom, Inc.
DECEMBER 4, 2018
We know companies are using our suite of products across the entire lifecycle to engage website visitors, onboard new users, upsell trial users and support existing customers. Never miss an important conversation with our new Inbox priority feature. Wootric app update: Measure customer experience metrics and take action .
Userpilot
JULY 19, 2021
It is not enough to support your users only when they have issues with your product. Furthermore, we explore how to choose the best platform for your company and the must-have features for the best customer engagement tools. In short, you use CEP software to manage and optimize product experiences along the user journey.
Userpilot
JANUARY 10, 2022
In 2022, when the SaaS market is crowded with tons of similar products, the best ones are those who delight their customers regularly. Are still wondering how to keep your customers and make them love your product? 86% of buyers are willing to pay more for a product if they have a better customer experience. No worries!
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