9 Must-Have Features To Look For In Customer Engagement Platforms (CEPs)
Userpilot
JULY 19, 2021
It is not enough to support your users only when they have issues with your product. Speed, convenience, how helpful the employees were, and friendly service were shown to be the must-dos with each being “important” to 70% of customers. In short, you use CEP software to manage and optimize product experiences along the user journey.
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