Userpilot

AUGUST 10, 2022

As a product manager, you should collect customer insights to understand how users feel about your products and services. What part of the user journey makes them happy or upset? Collecting customer insights helps you deliver best-in-class solutions and improve customer experience. And much more.

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Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences. Book a Userpilot demo today to learn more about how it can help you understand your users and drive adoption.

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Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. Best practices to help product managers perform feature analysis: Perform user research and analyze your competitors’ products to find market gaps. Encourage users to share feedback. We cover: Types of product features.

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Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Study behavior trends to highlight any UX designs users avoid.

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Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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eG Innovations

MAY 17, 2022

Integration with Azure Active Directory and FSLogix ensures secure access with efficient profile management. Recently, there has been a lot of interest in AVD (Azure Virtual Desktop) technologies to support users working from home, to scale VDI capacity dynamically, and even as backup for VDI deployments on-prem.

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eG Innovations

MAY 17, 2022

Integration with Azure Active Directory and FSLogix ensures secure access with efficient profile management. Recently, there has been a lot of interest in AVD (Azure Virtual Desktop) technologies to support users working from home, to scale VDI capacity dynamically, and even as backup for VDI deployments on-prem.

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Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. And, how to analyze product usage data to enhance the product experience. PMs implement product analytics to evaluate product performance, identify user needs and wants , and make informed decisions to improve the product and drive customer loyalty.

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Userpilot

OCTOBER 21, 2022

Looking for customer relationship management examples to inspire your brand? Customer relationship management (CRM) refers to the strategies, processes, and technologies used to build and maintain relationships with customers. The impact of customer relationship management on your business: More user engagement.

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Userpilot

NOVEMBER 30, 2023

It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. What other insights can trend analysis offer to UX researchers?

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Userpilot

FEBRUARY 25, 2024

It also enhances customer experience and boosts customer satisfaction , which are priceless for reducing churn and building brand loyalty. To identify friction in the user journey , analyze feature usage trends for negative patterns and use heatmaps and session recordings to spot friction points on specific pages.

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Userpilot

MAY 6, 2024

Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a user profile? A user profile is a collection of data and settings linked to an individual product user. The profile is used to manage their identity, roles, and access rights.

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Reveal

NOVEMBER 1, 2023

Whether you’re dealing with customer demographics, supply chain logistical management , financial data , or presenting to executives, clients, or colleagues, you can adapt the visualization to align with their needs. Tailor the experience for your users by eliminating any default chart types that may not suit your specific needs.

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Userpilot

JULY 24, 2023

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. Chatdesk Trends automatically tags and identifies patterns in customer feedback from different channels. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk.

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Userpilot

MAY 7, 2024

Increase customer retention : A positive onboarding experience sets the tone for long-term customer retention —users who understand how to use your product effectively are more likely to stick around. 10 interactive walkthrough examples that guide new users Now, we get to the core of this article. Onboarding checklist.

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Userpilot

MARCH 28, 2024

User analytics play an essential part in the product development and management process. It also explores different kinds of user data analysis, shows you how to conduct it, and introduces a few product analytics tools with the necessary functionality. TL;DR User analytics is a user research methodology.

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Userpilot

OCTOBER 15, 2023

User path analysis offers granular insights into user actions leading up to conversions. Milestone analysis can help you identify the key interactions in the user journey. Retention analysis is used to monitor retention trends and identify causes of user churn. What is product analytics marketing automation?

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Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. Another application of funnel analytics is to monitor conversion trends over time. This helps SaaS businesses assess the impact of product changes and identify the best time to engage users. Conversion trends in funnel analytics.

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Userpilot

FEBRUARY 19, 2024

Create contingency plans, efficiently allocate resources, and implement communication strategies, such as in-app banners , for user notifications on system maintenance. These actions are vital for minimizing negative impacts on user experience and ensuring operational continuity during unforeseen events.

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Userpilot

APRIL 9, 2024

Userlane offers interactive user onboarding guides and tutorials within web applications, employing AI for updates and customization, focusing on improving user experience and adoption through in-app guidance. Path analysis – to map out user actions at different journey stages. User Recordings. Dashboards.

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Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

FEBRUARY 15, 2024

Benefits of using funnel analysis tools Companies that invest in funnel analysis tools have at their disposal the ability to analyze user behavior, improve conversion rates, and create personalized user experiences , among other major benefits. Create segments with Userpilot to personalize the user experience.

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Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth.

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Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. They were able to bring about a 37.5%

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The Product Coalition

DECEMBER 23, 2021

The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years. Confusing hints Effective financial management is the bedrock of using a fintech app. UX does matter.

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Userpilot

OCTOBER 16, 2023

It starts tracking data from the moment a user first signs up for your product. It helps marketing managers identify the best marketing campaigns and channels. Some, such as the feature adoption rate , shine a light on user behavior. This means asking questions like: What pain points are users experiencing?

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Userpilot

JANUARY 27, 2023

Outcome evaluation research evaluates if the product has had the desired effect on users’ lives. Quantitative research collects and analyzes numerical data like satisfaction scores or conversion rates to establish trends and interdependencies. Why is conducting evaluation research important for product managers?

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Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. TL;DR Customer feedback is all the insights and opinions you get from users about their customer journey experience and interactions with your product.

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UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Digi-capital predicts AR/VR industry will be worth 150 billion dollars by 2020, remaining one of the biggest tech trends in the upcoming years.

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Innovatemap

OCTOBER 4, 2019

Benefits are simultaneously more important than ever in attracting and retaining talent and also more fragmented and harder to manage than ever. While the increased offerings are an exciting opportunity, they bring an added complexity in administration, cost, and management for both employees and administrators.

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Userpilot

NOVEMBER 18, 2023

Userpilot offers Trends, Funnels, and Retention analysis reports, depending on your goal. If you’re unsure, here’s a brief overview of what each analysis type does: Trend analysis Userpilot’s trend analysis helps you track day-to-day changes in key metrics. Trends analysis report generated with Userpilot.

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Userpilot

APRIL 22, 2024

Teams of customer success are responsible for building playbooks , managing churn , streamlining onboarding, enhancing customer experiences, driving account expansion , and gathering feedback. Implementing an onboarding checklist to help users progress through the customer journey. Churnzero dashboard.

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Userpilot

JUNE 26, 2023

Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. TL;DR Product metrics are measurable indicators of product management efforts and how users interact with your product. What are product metrics? What are product metrics?

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Reveal

OCTOBER 29, 2021

It’s one of the most popular visualization tools on the market that helps decision-makers make refined graphs, reports, and dashboards, and take the best case decisions faster. Chartio reported that 280,000 users have created 10.5 million charts for 540,000 dashboards pulled from over 100,000 data sources. Or it used to be.

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Userpilot

JANUARY 12, 2023

The 4 principal ways to monitor user behavior in SaaS include tracking feature usage, custom behavior tracking with events, using heatmaps , and user funnel analytics. UBA allows you to personalize user experiences and better understand customer needs. Event trend overview by Userpilot.

Analytic Tools 98

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Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? Such insights allow product managers to prioritize features that help users complete their JTBDs. Let’s get right to it! What are your current pain points?

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Userpilot

OCTOBER 20, 2023

The active user metric is commonly used to measure app performance, but the definition of an active user can vary depending on the product. For example, an active user utilizing a social media management tool will engage and schedule posts multiple times every week.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Customer Feedback 105

Gainsight

APRIL 8, 2021

This product enhancement streamlines the end-user experience, surfaces insights that customer-facing teams need in reports and dashboards, all with the end goal of driving greater adoption and retention. . Horizon Analytics is entirely built on our Gainsight Horizon Experience. Analytics – Simplified.

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