Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. In this article, we cover: Why user segmentation is essential for product managers. Why should product managers segment users? JBTDs, user roles, etc.).

Analytic Tools 93

Analytic Tools User Testing Customer Feedback Feedback Software 93

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! Final Thoughts.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. The main idea of click tracking is watching how users interact with your product to discover friction points. This can be a broken link, poor onboarding , confusing UX, etc.

Analytic Tools 92

Analytic Tools Data Visualization Feedback Software Customer Feedback 92

Userpilot

OCTOBER 6, 2022

How can product managers use them to develop their products? A FAB analysis explores the interactions between features, advantages, and benefits of a product. The product’s benefits refer to what the user gains from using it as well as how it’s better than its competitors. Dropbox dashboard.

Analytic Tools 81

Analytic Tools Feedback Software Data Visualization Customer Feedback 81

Userpilot

AUGUST 14, 2023

We have three tactics to analyze your survey responses: Glance over your survey analytics dashboard to track overall performance and make a hypothesis. What is a product satisfaction survey? NPS questions) Based on your experience with our product, how would you rate your likelihood of recommending it to others?

Product Research 82

Product Research Data Visualization Analytic Tools Feedback Software 82

Userpilot

MAY 7, 2024

ProdPad PropPad is a product management tool that helps product teams with roadmapping, idea management, and customer feedback. The onboarding starts with a quick survey asking users their company or team name. This is where an analytics dashboard comes in. Figma empty state. Slack’s onboarding survey.

Feedback Software 101

Feedback Software Analytic Tools Reporting Tools Customer Communications 101

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. Feature analytics dashboard.

Data Visualization 63

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 63

The Product Coalition

MARCH 15, 2023

If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. From an onboarding perspective, this metric gives you a sense of how well your onboarding process shows users the value of your product. Clear messaging.

Onboarding KPIs 122

Onboarding KPIs Analytic Tools Research Software Data Visualization 122

Userpilot

FEBRUARY 20, 2023

It allows product managers to see how many users return to the product over a period of time. Product analytics is the process of collecting, organizing, and analyzing data about users’ engagement with a product. How can a product analytics tool help you drive product growth? Pendo Dashboard.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

MAY 3, 2023

Intercom surveys were introduced about a year ago to help product and support managers capture customer feedback insights. A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results. Short vs. Long-form surveys.

Data Visualization 80

Data Visualization Product Research Software Review Feedback Software 80

The Product Cafe

JULY 26, 2023

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. “The designers are equal to the product managers, actually we got rid of the classic product management function. Apple didn’t have it either.”

ChatGPT 52

ChatGPT Data Visualization Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 21, 2023

Both Pendo and Heap support funnel analysis which allows product managers to identify friction points and optimize the product to help users experience value in less time. Dashboard in Heap. In Pendo , the information about Track Events is also recorded programmatically without the need for tagging.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

MARCH 3, 2022

Looking for a product manager CV template? What does a solid product manager’s CV look like? This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job.

Data Visualization 92

Data Visualization Analytic Tools Technical Advisors User Testing 92

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Before the product/feature launch Ideally, do usability testing with low-fidelity prototypes as soon as you start working on the product.

User Testing 79

User Testing Product Research Customer Experience User Experience 79

Userpilot

OCTOBER 15, 2023

Main product analytics metrics to monitor include activation rate, product adoption rate , user engagement rate , customer retention rate , and customer lifetime value. When choosing an analytics tool, look out for real-time data reporting, intuitive UI, custom dashboards, integrations with other tools, and flexible pricing plans.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 92

Userpilot

OCTOBER 8, 2021

If you sign up for a trial with Pendo, you are asked whether you initially want to explore Behavior Analytics , Dashboards, or Guides. Each of these three options has its own dedicated product tour. The product tours are not especially interactive , as they just take you from tooltip to tooltip , but they do show what the product does.

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Data Visualization Analytic Tools Software Review Feedback Software 96

Userpilot

MARCH 28, 2024

Its main objective is to understand how users behave inside the product to inform product development and design, marketing efforts, and customer support processes. User analytics are essential for product managers to make informed decisions on how to improve the product and deliver a positive customer experience.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 31, 2023

To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. They are the same process with different names. NPS analytics dashboard. How often should you analyze churn? Churn survey.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Customer Feedback 96

Amplitude

JUNE 21, 2018

Using the app everyday helps me organically spot UX pain points that aren’t immediately apparent until you use a feature time and time again,” he says. Meet David Berman, Product Manager at Amino Apps. One word to describe how you product manage : Versatility. What role do you think data has in product management?

Feedback Software 45

Feedback Software Data Visualization User Testing KPI 45

Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. According to a study by Airfocus , 21% of product managers believe they don’t have adequate skills, which hampers AI implementation.

Analytic Tools 71

Analytic Tools Feedback Software Data Visualization Reporting Tools 71

Userpilot

MAY 31, 2022

Keeping an updated changelog is vital as users get to see the changes you’ve made even if they miss it on their dashboards. It’s because your brain marked your name as more important than the chatter around you. The brain receives thousands of stimuli per time but filters these and pays attention to the most important ones.

Feedback Software 89

Feedback Software User Testing Product Research Customer Experience 89

Intercom, Inc.

MARCH 23, 2021

Our mission is to create the most innovative ways for everyone to get the tech that they want,” says Jason Efstathiou, Product Manager & UX Designer at Grover. Operating in the e-commerce industry, Grover experiences spikes in shopping activity at key points throughout the year – Black Friday being a prime example.

Customer Experience 104

Customer Experience Research Software Feedback Software User Testing 104

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. In 2019 the Internet of Things (IoT) will continue to impact the UX Design industry. Living in the present, I often forget how fast the world is changing.

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Centercode

AUGUST 7, 2020

When you’re managing beta and delta testing, you’re tasked with providing accurate, useful insights to several different stakeholders — reporting and prioritizing issues for Engineering and QA, feature acceptance for Product Management, contextualizing insights for UX, even testimonials for Marketing.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

Userpilot

APRIL 7, 2023

User persona example: Product Manager. Welcome screens and sign-up flows help you collect data like company name, roles, goals, jobs to be done, etc. Product Hunt Launch Launch your product on Product Hunt , a community-driven platform that displays products to a tech-savvy audience.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Research Software 89

Userpilot

JANUARY 16, 2024

Product managers can review this data to identify the type of inquiries, issues, and call patterns they receive from customers. This information can help businesses direct calls and customer support issues to the right agent or department to manage the issue. To do that, you must take the insights from reviews seriously.

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Feedback Software Analytic Tools Data Visualization Systems Review 100

Userpilot

OCTOBER 17, 2023

When it comes to creating a product strategy, collecting customer insights is essential to answer important questions about your users and how your product fits their needs. You can tailor your products and services to meet user’s individual needs. How to collect market research data? Tracking brand mentions with Brand24.

Data Visualization 85

Data Visualization Analytic Tools Research Software Feedback Software 85

Userpilot

APRIL 14, 2022

The menu on the dashboard opens up and moves along as a user progresses with onboarding. Mixing multiple UI patterns adds the right spice to it, making it more than a boring product tour. Airtable mixes a slideout and a hotspot with the interactive dashboard. Another interesting feature is their sequential click-through option.

Customer Experience 95

Customer Experience Analytic Tools Customer Feedback Data Visualization 95

Userpilot

JUNE 26, 2023

It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty. Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. NPS dashboard in Userpilot.

Feedback Software 86

Feedback Software Analytic Tools Research Software Customer Feedback 86

Userpilot

JANUARY 17, 2023

As the name indicates, time to value (TTV) refers to the time it takes for a user to realize the expected value of your product. An empty state is what users see when they sign-up, and all they see is a blank dashboard, which puts barriers to value realization and hurts time to value. How to decrease time to value?

Feedback Software 93

Feedback Software Research Software Onboarding KPIs Customer Experience 93

The Product Coalition

MAY 11, 2020

Tables and grids have always been an important UI component for products and dashboards. Anyway… I went through over 30 different SeaS tools and SDKs that we’re using and played with their dashboards to review some numbers, collect some insights, and make minor modifications. Originally published at The Mobile Spoon.

Data Visualization 78

Data Visualization Software Review Customer Experience User Testing 78

Userpilot

AUGUST 10, 2022

As a product manager, you should collect customer insights to understand how users feel about your products and services. This is what you will discover about your customers, thanks to collecting consumer insights, to name a few. The answers might be eye-opening for further product development. And much more.

Data Visualization 94

Data Visualization Customer Feedback User Testing Customer Experience 94

Mixpanel

OCTOBER 5, 2021

This event should fire every time a user plays a song and include the name of the song played in the aforementioned property. That is, an event might appear duplicated in your dashboard, but not one right after the other, and therefore be more difficult to spot. Disjoint event duplicates. But then you tap on Over the Rainbow and wait.

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Technical Cofounder Data Visualization Analytic Tools Events 98

Userpilot

MARCH 29, 2023

” assumes the user already considers the product to be good. For example, “As a product manager, are you going to use this tool to improve product usage?” ” Next, click “Create Flow,” give it a name, and click “Create.” Tag NPS responses to prioritize issues.

Product Research 92

Product Research User Testing Customer Feedback Feedback Software 92

Revulytics

AUGUST 29, 2017

When product managers were asked to name their top challenges, the difficulty of adding innovative features because the customer base demands support of older ones is very high on the list. Determining how changes to legacy versions of your software product will affect your customer base is one of the hardest parts of the job.

Analytic Tools 63

Analytic Tools Data Visualization Reporting Tools Feedback Software 63

Userpilot

JANUARY 14, 2024

Are you thinking of a career in product management and wondering what the product manager career path looks like? In particular, we look at: What the product manager’s role involves Their main responsibilities Common product management positions Tips on how to advance your PM career Let’s dive in.

Data Visualization 99

Data Visualization Analytic Tools Research Software Feedback Software 99

Mind the Product

MAY 31, 2017

As I mentioned in my product management experience article , and as should be clear from the effort we put into the curation of our product management conferences , diversity is incredibly important to me and Mind the Product. You are not your product. Product creation needs the chaos of people soup.”.

User Testing 113

User Testing Customer Experience Research Software Product Research 113