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How to Build and Improve Your Product Analytics Strategy

Userpilot

So, how do you get started with product analytics ? In this article, we’ll talk about: What product analytics is and why you need a solid strategy. Key steps to build and improve your product analytics strategy. How to apply actionable metrics to different SaaS business stages. What is product analytics?

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Understanding Product Management

The Product Guy

Guest Post by: Vivek Karna (Mentee, Session 11, The Product Mentor) [Paired with Mentor, John Masterson]. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. . Introduction. Understanding the Role Definition.

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Top 12 Userpilot Competitors for Different Use Cases

Userpilot

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. Helping prospects find the right product is a win-win situation. Userpilots key features include: No-code Chrome extension for building in-app flows. Pendo The dashboard on Pendo.

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The Risks of Data Fragmentation + How to Fix Fragmented Data

Userpilot

When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. Your customer information lives in Salesforce, while your support tickets are in Zendesk, your product usage data in Mixpanel, and your marketing campaigns in HubSpot. Which features need attention?

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Are You Tracking the Right Mobile App Performance Metrics to Decode User Behavior?

Userpilot

Tracking mobile app performance metrics can feel daunting. One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. But you find yourself puzzled, overwhelmed, and uncertain about which metrics truly matter. Will this metric help me identify a problem?

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Mobile App Analytics Best Practices: What Top Apps Are Doing Differently

Userpilot

Most product teams get mobile app analytics wrong. They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data.

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From cost center to value driver: how support metrics are evolving

Intercom, Inc.

With this shift in mindset, the key question becomes: “how can we measure the value of support and set metrics that drive meaningful change?” We talked with support leaders at several forward-thinking companies – including Zapier , Wistia , and InVision – to get insight into how their support metrics have evolved, and why. retention).