Userpilot

MARCH 17, 2022

People are not likely to find value in a software product if they are left alone to figure everything out. End-user training is all about educating customers on what software offers and how they can maximize their usage. This can be done through live webinars or 1-on-1 calls. Let’s get started! It reduces customer churn.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Customer Experience 105

Indicative

MARCH 12, 2021

Due in large part to that misalignment, most companies waste between 50-80% of new signups. That was the subject of a recent webinar the Indicative team put together along with our friends at Toucan Toco and Appcues. You can watch the webinar below, or read on for an expert how-to on building a product that drives adoption.

Analytic Tools 101

Analytic Tools Onboarding KPIs Product Research Customer Experience 101

eG Innovations

JULY 4, 2019

Webinar: Citrix Troubleshooting 101 ». Citrix administrators often struggle with managing logon times effectively, mainly due to the complexity of their environments and the various components that need to be performing optimally. When launch.ica has not opened automatically, this is normally due to a browser configuration issue.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

Gainsight

AUGUST 26, 2021

Your customer success platform is a powerful tool for collecting data and generating metrics from across your enterprise systems, pulling together information from sales to resource planning. At a higher level, organizations can also track department- and team-wide progress toward specific targets using configurable dashboards.

User Friction 52

User Friction Feedback Software Data Visualization Customer Experience 52

Gainsight

AUGUST 31, 2020

We will share the lessons here but also encourage you to sign up for the live webinar series here. . It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. Some of you may have heard of the Peloton Cycle.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Gainsight

APRIL 17, 2019

The move to the cloud and to software-as-a-service (SaaS) models changed a lot of things about business. Yet for many cloud CEOs, the only part of their business that they are the most blind about is the aspect that’s most existential to being a software company—namely the product. In reviewing a feature. Business has changed.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Customer Experience 79

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! Dialog audience. Dialog templates.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

eG Innovations

FEBRUARY 25, 2019

At eG Innovations, we recently joined forces with a Citrix CTP George Spiers to deliver a webinar on the topic “Citrix Troubleshooting 101.” More than 650 people participated in this engaging live webinar. The process of elimination can be applied to three particular troubleshooting tactics that were highlighted in the webinar.

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization User Testing 63

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. For example, when using Azure IaaS to store data, applications, operating systems, when application servers or desktops are hosted in the cloud, you still need to monitor those.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Userpilot

JULY 25, 2022

They’re with you for the price and will consider leaving when you make upward reviews of your prices. You have their patronage provided they continue to get value from your reward system. This is probably the most used customer reward system, and for obvious reasons—points are easy to earn and redeem. Referral programs.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Feedback 98

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! Dialog audience. Dialog templates.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Gainsight

JULY 16, 2021

Second, if it does offer you those features to shift from basic reporting to more sophisticated reports and dashboards, are you educated and using them to your advantage? Their responses may prove valuable in “tweaking” your health score system. It can also aid in making more data-driven decisions.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Feedback Software 40

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. Watch the full video here.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

APRIL 21, 2024

By integrating customer support directly into your software app or website, you can: Boost user retention. Web app customer support offers much more functionality and a better user experience compared to mobile app support due to the larger screen size and more feature space. Improve customer satisfaction. Book a demo to learn more.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Embedded Analytics 98

Userpilot

FEBRUARY 20, 2024

We also share software products you can use to create a foolproof product roadmap and drive product-led growth. If you’re interested in learning how to build a product roadmap that’s backed by data , Lusine covers all of it in this value-packed webinar. Register to watch the webinar. What is a data product roadmap?

Data Visualization 105

Data Visualization Feedback Software Research Software User Testing 105

Userpilot

SEPTEMBER 2, 2022

Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. What is customer education? Integrations.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. At their regular account-review meetings, salespeople reported on the dead squirrels they had uncovered and shared best practices on dead squirrel identification techniques. About Digital Lumens. ” Adapting to a Crisis. Be consistent.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. At their regular account-review meetings, salespeople reported on the dead squirrels they had uncovered and shared best practices on dead squirrel identification techniques. About Digital Lumens. ” Adapting to a Crisis. Be consistent.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. At their regular account-review meetings, salespeople reported on the dead squirrels they had uncovered and shared best practices on dead squirrel identification techniques. About Digital Lumens. ” Adapting to a Crisis. Be consistent.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Usersnap

SEPTEMBER 9, 2021

Ever found yourself getting loads of feedback, but didn’t have the customer feedback system in place to do something with it all? This is why when you’ve got a rock-solid customer feedback system in place, you’re ready to meet customer expectations. The customer feedback system learning.

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Feedback Software Research Software User Testing Reporting Tools 52

Userpilot

DECEMBER 6, 2022

Marketing Resource Management (MRM) refers to a set of marketing technologies and processes focused on streamlining and centralizing marketing assets, operations, workflows, and information into a single system. As part of your MRM system, a budgeting tool centralizes expense plans and ensures every department and team has enough.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

eG Innovations

SEPTEMBER 3, 2021

Infrastructure as code and automating deployment and scale-up/down in Azure is becoming the new normal. Terraform is an open-source infrastructure as code software tool for building, changing, and versioning infrastructure. Automation in Azure. JSON is a widely used open standard file and data format. Terraform by HashiCorp.

Software Review 52

Software Review Analytic Tools Reporting Tools Data Visualization 52

Userpilot

FEBRUARY 20, 2023

Improve your relationship with users by collecting and acting on feedback and providing support through webinars and help center articles. User onboarding is a multi-channel system of guiding new users to derive value from your product. Immediately after signup, your Loom dashboard is populated by videos from Loom.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc. Zoom – webinars.

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Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. Your live chat software can also provide self-service options to help customers find what they need on their own. How live chat fits with evolving customer service needs.

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Research Software Reporting Tools User Testing Feedback Software 217

Userpilot

OCTOBER 3, 2023

Reviews and ratings to gather testimonials and build advocacy for your product. You can also target relevant user segments and then send them webinar invitations, tooltips, etc. You can build one without coding by using a tool that offers different UI elements like native tooltips, modal, slideout, etc., Userpilot’s G2 review.

Onboarding KPIs 105

Onboarding KPIs Customer Experience User Testing Customer Feedback 105

Userpilot

JUNE 7, 2021

SaaS Marketing Automation is a process of automating marketing activities with the use of software. Customer.io – Dashboard. ActiveCampaign – Dashboard. You can add product information dynamically into emails using a simple system of shortcodes. It enables users to launch campaigns from a single dashboard.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

eG Innovations

JULY 2, 2021

Last week, we hosted a great webinar with our partner Conversant Group. A colleague and I were answering questions during the live webinar and we received a lot of questions. One of my favorite aspects of participating in these webinars is the high quality and breadth of questions that we receive from our attendees.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

OCTOBER 31, 2022

Another impressive dimension of Userpilot’s software is event tracking and feature tagging. Userpilot is a powerful product adoption platform that enables you to quickly build personalized, flexible, contextually relevant in-app experiences targeted to different user segments – all without writing a line of code.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

eG Innovations

AUGUST 3, 2021

A few days ago, we hosted a very well received webinar presented by Barry Schiffer (CTP) from eG’s Benelux team and George Spiers , CTP and real-world Citrix Administrator. A colleague and I were answering questions during the live webinar, and we received a lot of questions. Questions & Answers. in a home office?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Mironov Consulting

JUNE 28, 2018

When working on mass consumer products (think FitBit or Facebook or teach-your-kid-to-code toys ), we will have large numbers of small purchases — too many customers to know each by name. If retention is highest among dashboard users, can we make sure trial users see that feature? Unstated B2C Assumptions.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Gainsight

SEPTEMBER 8, 2020

For an in-depth understanding of each of these business challenges, don’t miss the remaining webinars in our GameChangers Playbook series. ADP has saved time and money using custom dashboards and workflows and by pivoting, when needed, in response to feedback and surveys. Dive deep on dashboards . Opaqueness everywhere (almost).

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Data Visualization Feedback Software Customer Feedback Reporting Tools 52

Gainsight

DECEMBER 5, 2019

And then an email for a marketing webinar about the new feature might show up in their inbox the next day. Register now for our webinar on combining human and in-app comms. Admins want to know everything about the system, but aren’t necessarily “using” the core features. Drive coordinated new feature adoption.

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Customer Experience Feedback Software User Testing Customer Feedback 77

eG Innovations

AUGUST 11, 2022

A couple of colleagues and I were answering questions during the live webinar, and we received a LOT of questions. One of the most rewarding things about participating in these webinars is the high quality and breadth of questions that we receive from our attendees. 1 About Citrix Monitoring Tools. 2 About Citrix Deployments.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Userpilot

MAY 9, 2024

Organize webinars so prospects can learn about your product’s value in real-time. That’s why tools like Userpilot make things easier by enabling you to track growth metrics with no-code analytics dashboards. Plus, in addition to available templates, you can also create custom dashboards of your own.

Data Visualization 105

Data Visualization Customer Experience User Testing Marketing 105

Gainsight

MAY 21, 2021

These can include: An MVP launch to get users in the system quickly. Internal reviews with subject matter experts across the company to make sure we are providing best-in-class recommendations. Hosted a webinar about it. A discovery readout to show the customer we understand their business. We Cranked-Up Our Best Practices.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52