Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? You don’t need a big budget or a dedicated marketing team to market your app. CREATE A PROMO VIDEO THAT CAPTURES THE ESSENCE OF YOUR APP IN A ONE-MINUTE PITCH. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

MARCH 9, 2023

The key causes of customer churn are poor customer support , buggy product, wrong product-market fit, bad user experience, poor onboarding process, high pricing, and long time-to-value. Bad customer support: One bad experience with your customer support team can push customers to consider leaving your product.

User Testing 94

User Testing Customer Experience Feedback Software Customer Feedback 94

Userpilot

APRIL 22, 2024

End-to-end guides, in-app tutorials, or videos, on how to get around the platform. Any help that involves the technical team. Whether it’s through developer’s docs, tweaking the code, or providing integration assistance. In this case, you get to support the user without involving anyone from your team.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Userpilot

JANUARY 9, 2024

In the market for product design tools to support your workflows and help your team work better? In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses. Prototyping tools : Product teams use these to create efficient low-fidelity and high-fidelity prototypes.

Data Visualization 93

Data Visualization Analytic Tools Research Software Feedback Software 93

Userpilot

AUGUST 31, 2023

Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. Since Heap tracks everything, you won’t find event data in the analytics dashboard except for session and pageview. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

APRIL 15, 2024

From poor onboarding to slow response times and inadequate self-serve support, customer pain points significantly impact the customer experience, potentially leading to dissatisfaction, negative online reviews, and churn. Again, Userpilot’s NPS dashboard makes it easy to track recurring responses with NPS tags. Unhelpful support staff.

User Friction 95

User Friction Customer Communications Analytic Tools Feedback Software 95

Userpilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Get a Demo 14 Day Trial No Credit Card Required What is Mixpanel?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

UX Studio: Product Management

JUNE 22, 2021

They get most of the recognition, but they also have to be involved in everything, which is super tiring and often leads to stress, burnout, and bad health. They don’t have to make every decision and double-check everything done by their teams. Context: the most important tool to empower your team. All without their manager.

Data Visualization 130

Data Visualization User Testing Analytic Tools Weak Development Team 130

Userpilot

MAY 20, 2024

The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in! Chameleon is a product adoption platform.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

FEBRUARY 13, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. However, the integration of Slack and Userpilot is currently under development. Your selected features can be tagged for precise tracking, no dev team is required.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. However, customer insights can help your teams understand all aspects of your B2B partners. An example is shown below.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Research Software 86

Modus Create

MARCH 6, 2020

When The Buggles released their debut single “ Video Killed the Radio Star ” in 1979, their prescient video would ironically become the first music video played on MTV. Research has shown teams implementing modern DevOps practices are significantly higher performing than those who don’t. Both are open source.

Research Software 138

Research Software Weak Development Team User Testing Software Review 138

Userpilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. For example, track user actions post-app launch or video viewing.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

DECEMBER 12, 2023

Self-serve resources include chatbots, knowledge bases, FAQs, in-app guides, walkthroughs, video tutorials, etc. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Let’s explore how Pendo, Appcues, and UserGuiding compare when it comes to self service support.

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

JANUARY 17, 2024

The most common challenges that hinder SaaS growth are lack of product-market fit , ineffective sales and marketing strategies , customer churn, and long product development cycles. Provide the necessary training for your sales teams. Optimize your Saas product development team to set your business up for future success.

Feedback Software 92

Feedback Software Research Software Analytic Tools User Testing 92

Userpilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Offer a wide range of analytics dashboards like trends, paths, funnels , etc.,

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Get a Demo 14 Day Trial No Credit Card Required What is Mixpanel?

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

APRIL 17, 2024

Implementing explicit event tracking requires a lengthy process involving planning, development, and analysis, necessitating a careful evaluation of its value versus effort. It’s like a digital checklist that marks off when you click a button, watch a video, or submit a form.

Data Visualization 93

Data Visualization Analytic Tools Customer Experience Technical Review 93

Userpilot

JUNE 22, 2023

In this article, we will learn how to effectively reduce the load on your customer support team with 11 effective tactics. TL;DR Product complexity, new features and updates , and poor onboarding can lead to high customer support loads. Use customer support tools to reduce your support team’s need for human intervention.

Analytic Tools 73

Analytic Tools Feedback Software Customer Experience Data Visualization 73

Userpilot

APRIL 21, 2024

The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Some prefer text, while others benefit from visuals or videos.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

MAY 12, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. What makes this platform even better is the fact that it offers no-code features that make it suitable for non-technical teams. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 14, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. You’ll also be able to run NPS surveys that send all data to the NPS dashboard and automatically show you how scores (or related metrics) change over time. User profile with top event data.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

AUGUST 31, 2023

Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. Since Heap tracks everything, you won’t find event data in the analytics dashboard except for session and pageview. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. However, we’ve had a great team. People do have dashboards and we’re all checking how companies are performing and that kind of stuff.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Userpilot

DECEMBER 15, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The no-code solution focuses on increasing user engagement and driving feature discovery.

Customer Satisfaction 52

Customer Satisfaction Data Visualization Analytic Tools Feedback Software 52

Userpilot

APRIL 14, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Mixpanel is a simple and powerful product analytics tool that allows product teams to track and analyze in-app product engagement. These dashboards are automatically available without you having to set anything up.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

OCTOBER 30, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Similarly, you can share Session Replays with other team members.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 30, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Similarly, you can share Session Replays with other team members.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Get a Demo 14 Day Trial No Credit Card Required What is Mixpanel?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MAY 12, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Andrew Chen

AUGUST 10, 2023

What starts as a slow boil – where the team has a well-planned roadmap, and a big vision – becomes a sudden crisis. Analytics dashboards are pulled and re-pulled, to figure out what’s going on. The team needs a new plan. This could be from tech news coverage, a viral TikTok video, or a one-time email blast.

User Testing 80

User Testing Analytic Tools Customer Experience Weak Development Team 80

Userpilot

APRIL 14, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. It enables product teams to create, implement, and test personalized in-app onboarding experiences. But Userpilot keeps things simple with a single dashboard to create, implement, and track in-app experiences.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

DECEMBER 10, 2023

TL;DR Churn analytics entails determining how many customers a business loses over time to develop solutions to keep more people engaged and satisfied. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 13, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. While both tools are very relevant to scaling product adoption of SaaS product teams, there are still differences between them. And highlights areas teams can improve and optimize.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52