The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Moreover, it can unlock valuable insights from data, facilitating better decision-making and enhancing overall performance.

Generative AI 104

Generative AI Data Visualization Reporting Tools Research Software 104

Userpilot

JUNE 29, 2023

Knowledge is power and user documentation is necessary for building it. But great documentation doesn’t happen by accident. This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. What is user documentation?

Document 98

Document Analytic Tools Feedback Software User Testing 98

Userpilot

APRIL 9, 2024

They also offer feedback features and analytics to support data-driven decision-making. Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. Price comparison tools often didn’t work. List of user acceptance testing tools ?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Amplitude

NOVEMBER 26, 2019

Generating data is easy. Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. It doesn’t have to be this way.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. This results in inefficiencies, data disarray, and security risks.

Analytic Tools 91

Analytic Tools Data Visualization Research Software Reporting Tools 91

Intercom, Inc.

OCTOBER 19, 2022

Your data is our most critical asset. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. We leave no stone unturned when it comes to data privacy. Intercom is a data processor, and we take the utmost care with any data we touch. Expiry and deletion.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Userpilot

MARCH 16, 2023

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Although review sites and word-of-mouth can help you narrow down your choices, they can fail to help you make the right decision. The platform allows you to build product tours and walkthroughs without any coding.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

MARCH 3, 2022

In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. Knowledge bases are a valuable tool in building that understanding. Reduce customer churn due to friction.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

The Product Coalition

DECEMBER 25, 2023

However, I can certainly think of product or marketing professionals who use the term value when referring to cheap widgety dashboards and features aimed at novelty seekers, or following an industry trend with no real vision. Why is change management in enterprise software so hard? What is the “job” of a McDonald’s Milkshake.

Analytic Tools 118

Analytic Tools Data Visualization Software Review Customer Experience 118

The Product Coalition

MAY 19, 2022

A warehouse management system combines software, specific devices (for example, data collection terminals with a scanner), and IoT sensors to track inventory information. The type of application is negotiated with a logistics software development company before the start of the project. What is a warehouse management system?

Analytic Tools 117

Analytic Tools Systems Review Data Visualization Software Review 117

Userpilot

NOVEMBER 19, 2022

Having trouble deciding which customer service KPI to use? There are some vanity metrics among the KPIs for customer service. So let’s look at the most important KPIs that will help you create strategies to provide superior customer service and boost retention. What are customer service KPIs?

Onboarding KPIs 98

Onboarding KPIs Data Visualization Reporting Tools Customer Experience 98

Split

MARCH 10, 2023

Believe it or not, this is also true of software architecture. Engineers love to crank out code. Why Care About Software Architecture? The Agile Manifesto starts with, and is fairly well summarized with the following sentence: We are uncovering better ways of developing software by doing it and helping others do it.

Software Review 98

Software Review Systems Review Data Visualization Document 98

Modus Create

JUNE 1, 2020

The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. Phase 1: Due Diligence and Discovery. Due diligence comes first but has its origins in other engagements Modus has conducted over the years.

Software Review 75

Software Review Systems Review Technical Review Development Team Review 75

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Beyond the Software – How to Get the Best Results from Product Tours. Small companies with minimal budgets may be better off with a cheaper tool, like Helphero for example.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

JUNE 19, 2023

And which are the best tools available on the market at the moment? The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Let’s dive in for details!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

ProductPlan

FEBRUARY 15, 2022

Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. Is the role of product operations about building and documenting processes—guided by the needs and requirements of product? Or is it about refining, documenting, and shepherding the ongoing use of established processes?

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

The Product Coalition

MARCH 25, 2022

Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category. At the beginning of this century, the term was used mostly for enterprise solutions, but with time, more customer-focused solutions appeared on the market.

Research Software 114

Research Software Feedback Software Reporting Tools Data Visualization 114

Usersnap

AUGUST 19, 2019

Collaboration software is the ideal system that helps clients and web agencies to communicate, collaborate, share files and solve various issues on the fly. Why adopting a collaboration tool is so important? First, this type of software free you from employing IT folks to develop and manage an intranet or extranet solution.

Web Development 76

Web Development Web Developers Feedback Software Reporting Tools 76

eG Innovations

FEBRUARY 17, 2020

If any of those services are impacted by a technical fault, the fault needs resolved fast. The major cloud services are monitored from head to toe, and the approach should be no different when it comes to your on-premises components, such as: Networking stack, routers, switches. Citrix Stack Monitoring Tools. Citrix Director.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

eG Innovations

AUGUST 23, 2022

Azure Advisor is a free service and can be accessed via the GUI on the Azure portal where recommendations are collated and can be manually examined. Leveraging Azure Advisor to reduce costs is a common strategy for users deploying services such as Azure Virtual Desktop (AVD) on Azure at scale. The Azure Advisor score is also reported.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Systems Review 52

Userpilot

APRIL 21, 2021

Put simply, good product marketing software helps your SaaS solve two fundamental problems: Build a product that users love on the basis of customer feedback Acquire and retain users of that product. Having the right software at your disposal can make product marketing significantly easier, especially if you’re new to the profession.

Analytic Tools 69

Analytic Tools Feedback Software Research Software Customer Communications 69

Userpilot

APRIL 8, 2022

Userpilot vs Appcues as your new user onboarding tool ? Userpilot is a digital adoption platform that allows teams to build custom user onboarding experiences without any coding. Appcues is a great product experience tool that you can use to onboard users with product tours. Userpilot is a code-free product experience software.

Analytic Tools 98

Analytic Tools Data Visualization Software Review Customer Experience 98

Userpilot

MARCH 17, 2022

People are not likely to find value in a software product if they are left alone to figure everything out. End-user training is all about educating customers on what software offers and how they can maximize their usage. Best SaaS tools for user onboarding: Userpilot, WalkMe, Pendo, Appcues. Let’s get started!

Analytic Tools 105

Analytic Tools Feedback Software User Testing Customer Experience 105

Userpilot

JUNE 30, 2023

Userpilot’s resource center editor is a tool enabling you to customize your resource center, giving you the ability to edit and change various aspects (everything from the icon, to the default language, to which modules are added and displayed, and more). Resource centers are available on both the Growth and Enterprise plans.

Analytic Tools 98

Analytic Tools Embedded Analytics Data Visualization User Testing 98

Nulab

JANUARY 3, 2022

As a leading software review company, Capterra conducts product research to help business owners make informed decisions about tech solutions. The Capterra Shortlist uses exclusive data and verified user reviews to identify high-performance software. What our customers think….

Reporting Tools 89

Reporting Tools Research Software Software Review Technical Review 89

The Product Coalition

OCTOBER 27, 2020

The registration link and documentation links are prominent and easy to navigate. You might wonder why this is worth noting, it’s because many APIs, especially those offered by enterprises and enterprise software providers are bizarrely not this straight forward. I could see how to resolve this by writing actual code.

Software Review 147

Software Review Research Software Technical Review Naming 147

Intercom, Inc.

JULY 15, 2022

If you’re online, so is your data and your customers’ data, which must be protected. Going further than that, your customers have to trust you with that data. We are extremely conscious of our own security – and that extends to our obligation to provide a safe and secure tool to our customers.

Data Visualization 118

Data Visualization User Testing Customer Feedback Software Review 118

Userpilot

OCTOBER 1, 2022

White-glove service is pretty expensive, so companies that use it mostly do so for just high-profile clients. The white-glove method delivers highly personalized experiences, helps to break down complex tools, and enables companies to generate live feedback. This insight will further inform future strategies.

Feedback Software 97

Feedback Software Data Visualization Customer Experience User Testing 97

Modus Create

JUNE 18, 2021

Businesses are building more applications than ever and processing unprecedented amounts of data. More data and more code in more places increase your threat surface, creating opportunities for malicious actors online. . How can we break this correlation between data and the risk of attacks? .

Software Review 52

Software Review Technical Review Systems Review Development Team Review 52

Lenny Rachitsky

FEBRUARY 13, 2024

Don’t miss The Best of Lenny’s Newsletter book (all proceeds going to charity), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my recruiting service (focusing on Sr. At Irrational Labs , we surveyed 60 software companies to reflect on their experience with pricing studies.

Data Visualization 101

Data Visualization Product Research User Testing Research Software 101

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. Next in the pre-release stage, you are helping to prepare marketing materials and user-facing documentation so your product is successful upon release. A day in the life of Kevin Wei, an enterprise product manager.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

ProductPlan

MARCH 2, 2022

Imagine a company that makes call center software for customer service departments. The software compiles call data and generates reports to help these departments manage their call queues more efficiently. Let’s say the existing solution provides reports in columns and rows.

Data Visualization 82

Data Visualization Research Software Reporting Tools User Testing 82

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. A Cision PR Newswire report projects the SaaS market to grow from $158.2 A Cision PR Newswire report projects the SaaS market to grow from $158.2 billion by 2026.

Feedback Software 129

Feedback Software Research Software Reporting Tools User Testing 129

Amplitude

MARCH 7, 2019

Visit our documentation to learn more. Measure how your metrics vary over time with expanded period-over-period reporting. Available for all Scholarship, Growth, and Enterprise customers. Visit our documentation to learn more. Easily visualize quarterly OKRs. You can find more documentation on Notebooks here.

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Data Visualization Customer Feedback Customer Experience Software Review 60

The Product Coalition

JULY 6, 2022

When the company or product is successful, it is due to their pioneering, faultless leadership, but when the ship starts to sink, it’s due to those dumb engineers that can’t get two lines of code out without hundreds of bugs. You serve your business by making them more revenue/enterprise value. The list goes on.

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Data Visualization Weak Development Team Technical Review Software Review 104