The Product Coalition

MAY 5, 2022

They make their users’ lives better in some way and they do it better than anyone else. As a Product Manager, I’ve built my career on building tools and experiences that not only make people’s’ lives simpler, but bring them a little joy along the way, too. In both instances, users gave feedback directly to my teams in real-time.

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User Testing Feedback Software Research Software Product Research 134

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

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User Testing Research Software Product Research Customer Feedback 122

Userpilot

AUGUST 30, 2023

Heat map tools allow you to track user actions on your website or app. In this article, we’ll cover the 10 best heat map tools to help you choose the one most suited to your business needs. TL;DR Heat map tools are data visualization tools that represent data values with color gradients.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 105

eG Innovations

NOVEMBER 30, 2021

Multimedia processing, however, can quickly send the end-user experience south. User launches Microsoft Teams. Teams authenticates with Microsoft 365 and tenant policies get pushed down to the Teams client. User A clicks to call User B. HDX Optimization for Teams diagram and call flow.

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Reporting Tools Data Visualization User Testing Software Review 52

eG Innovations

SEPTEMBER 22, 2021

By avoiding business impacting failures, proactive monitoring helps to enhance service uptime and performance, increases customer trust, and enables increased efficiency in IT operations. This provides operators with visibility into workload health and performance and proactively notifies operators of potential service impacts.

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Reporting Tools Data Visualization Customer Experience Artificial Inteligence 52

UX Studio: Product Management

JANUARY 11, 2022

As a professional user experience design agency, we help companies worldwide choose the most suitable design partners to create impactful digital products. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. We did it for you instead!

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Research Software User Testing Customer Experience Data Visualization 81

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications.

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Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userzoom

APRIL 17, 2018

The tools keep improving, and affordable technology — from basic personalisation to advanced analytics and AI — should help us find the right answers. In terms of visual design, we’ve already polished the popular apps to the moon and back! Subtle animation helps guide, surprise, delight and improve general user experience.

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Research Software Feedback Software Analytic Tools User Testing 107

UX Studio: Product Management

SEPTEMBER 16, 2021

At UX studio, we work with rising startups and established enterprises worldwide. Besides, we help startups create their digital experiences, like Xeropan, a language learning app, or Zignaly, a crypto trading platform, just to name a few. . It offers product strategy, design, and development services.

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Research Software User Testing Analytic Tools Feedback Software 59

eG Innovations

MARCH 22, 2019

Citrix Receiver (now renamed as Citrix Workspace app) is client software that is bundled with Citrix Virtual Apps and Desktops and allows client devices to connect to various virtualization services offered by Citrix. Citrix Receiver allows users to connect virtualized applications and desktops from their digital endpoints.

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Reporting Tools Data Visualization Analytic Tools White Paper 15

Mironov Consulting

APRIL 7, 2018

I speak/write incessantly about the importance of product managers talking directly with their users and buyers (collectively “customers”), not mediated through Sales, Marketing, Customer Success, User Experience, or stray notes posted to Salesforce. From product teams: no tools, processes or sharing models.

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User Testing Customer Feedback Customer Experience Research Software 99

The Product Guy

SEPTEMBER 12, 2017

Analytics tools may tell you which features of your product a user has used. Don’t tell your users about new features too often. This is like visual design: one item that stands by itself and is large looks important. Some products use explainer videos to tell their users how to benefit from a new feature.

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Research Software User Testing Analytic Tools Product Research 109

eG Innovations

JANUARY 31, 2020

Therefore, user experience is top of mind for IT executives in today’s application-centric world. IT admins are measured by user experience metrics in today’s digital economy. Hence, the user experience must be central to an IT monitoring strategy, irrespective of the type of applications being used by the business.

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Data Visualization Analytic Tools Customer Experience Feedback Software 59

Business of Software Conference

JUNE 5, 2019

In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. And he really thought that if he did this, he really saw computers as not the tool they were at the time. Video, Slides, & Transcript below. Why didn’t you go?

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Feedback Software Research Software Reporting Tools Data Visualization 40

eG Innovations

JANUARY 28, 2022

eG Innovations works with Managed Service Providers (MSPs) across the world, who use eG Enterprise to deliver value-added services to improve their customers’ resilience and business outcomes. Many of these service providers choose eG Enterprise for its secure and granular role-based multi-tenancy support.

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Reporting Tools Data Visualization Analytic Tools Enterprise 59

Business of Software Conference

JANUARY 6, 2020

So you know a lot of what I’ll talk about and when I talk about hype I’m talking about in the context of enterprise software and kind of going through various hype cycles. Data being the real keyword there which is something I’ll talk and share more about. The cost to store data has gone way down.

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Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. I am a user experience practitioner from the day I started thinking about life.

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Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

MARCH 15, 2023

Is Appcues or Spekit the best tool for interactive user guides? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. TL;DR Interactive user guides are a set of different UI patterns that help customers get acquainted with the product and learn more about its use cases.

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Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 14, 2023

Or is there a better user onboarding software that’ll get the job done seamlessly? Select the wrong tool, and you can find yourself stuck in an expensive plan. This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs.

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Analytic Tools Feedback Software User Testing Data Visualization 52

eG Innovations

AUGUST 30, 2022

Because user profiles can often be large, sign in and sign out times often became unacceptable. FSLogix is used as it reduces user logon times by offloading user profiles to a VHD(X) file and redirect a user’s data and settings to a centralized share repository and attach to those VHD(X) disks at logon.

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Data Visualization Reporting Tools Analytic Tools Customer Experience 52

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Spekit the best tool for customer feedback? The tool you choose should help you accomplish your goals by providing the functionality you need. Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. Let’s dive in!

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 24, 2023

Which is the most worthwhile tool for creating interactive user guides – Whatfix or Spekit? Selecting a tool can be risky, and the abundance of no-code tools available in the market just adds to the confusion. Additionally, you must ensure that the selected tool’s price is within your budget.

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Analytic Tools Feedback Software User Testing Reporting Tools 52

eG Innovations

MAY 5, 2022

Here, we will outline the architecture and key components of AVD, the impact of DNS on the connection flow, and how eG Innovations offers time saving tools to troubleshoot problems with AVD before they negatively impact your organization’s productivity. Client passes token to the Azure Virtual Desktop feed subscription service.

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Data Visualization Reporting Tools Artificial Inteligence Transportation 52

eG Innovations

AUGUST 4, 2022

Enterprise grade products and native cloud monitoring (e.g., Microsoft Azure Monitor used with services such as AVD) will usually include options to use both static and dynamic thresholds and occasionally combine them. Similar configuration is needed in comparable cloud technologies such as Amazon’s AWS (Amazon Web Service) CloudWatch.

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Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Could you please explain the licensing cost for this product [eG Enterprise]?

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Analytic Tools Reporting Tools Data Visualization Customer Experience 105

eG Innovations

JANUARY 19, 2023

Knowing where to start troubleshooting can mean the difference between end-users not noticing and a flood of support tickets on the service desk. Latency in any fashion is the time it takes for data to be transferred from one place to another. Each of these Virtual Channels are responsible for processing data.

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Data Visualization Analytic Tools Transportation Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

Appcues or Spekit – which is the best tool for customer feedback for your SaaS? It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions. And is there a better in-app onboarding software that would better fit your needs?

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Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 23, 2023

Is Chameleon or Spekit the best tool for customer feedback? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. TL;DR Customer feedback is any information provided by customers about their experience with a product or service. Let’s dive in!

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Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MAY 30, 2023

Review sites don’t always cut it, so we’ve got you covered with a detailed comparison of these three tools. Whether you want to level up your user onboarding , amp up your product adoption, or gather user feedback, we’ll help you figure out if Whatfix, Spekit, or Userpilot is the right fit for you.

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Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs).

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Analytic Tools Data Visualization Reporting Tools Research Software 52

eG Innovations

APRIL 11, 2023

Often synthetic monitoring is put in place, whereby robot users continually access and use systems to test systems even at times of the day when real users may not be using those systems. Who Uses Maintenance Policies and with What Benefits All administrators with maintenance responsibilities find this feature of use.

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Reporting Tools Data Visualization User Testing Systems Review 52

Userpilot

FEBRUARY 27, 2023

Is Walkme or Spekit the best tool for customer feedback? The tool you choose should help you accomplish your goals by providing the functionality you need. Our goal in this post is to discuss exactly what the ideal tool for customer feedback should do and which is the best choice for your business. Let’s dive in!

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Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. Spekit is an employee onboarding tool that enables you to create step-by-step walkthroughs and knowledge bases.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 21, 2023

Or is there an in-app onboarding tool superior to both? Choosing a no-code tool can be overwhelming – the last thing you want is to get stuck in an expensive annual plan. In this post, we’ll discuss the essential features of an interactive user guide tool and guide you to the best fit for your company’s needs.

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Analytic Tools Feedback Software User Testing Reporting Tools 52

eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 1 How does eG Enterprise monitoring integrate with Citrix? 3 How could I monitor the end-user network, client, etc. 4 Can eG Enterprise narrow down issues related to the user’s ISP provider? Does eG Enterprise alert or report on this?

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Analytic Tools Data Visualization Research Software Reporting Tools 52

Userpilot

MARCH 15, 2023

Is Pendo or Spekit the best tool for interactive user guides? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. TL;DR Interactive user guides are a set of different UI patterns that help customers get acquainted with the product and learn more about its use cases.

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Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MAY 18, 2023

While review sites offer some insights, they often lack in-depth comparisons. To address this, we have crafted a comprehensive analysis of three leading tools: Chameleon, Spekit, and Userpilot. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52