Mironov Consulting

OCTOBER 19, 2022

  Not everything that’s reported as a bug is a bug – or should be fixed.  Customers  In the enterprise software space, every of our customers and execs will always have another dozen unmet needs, amplified by our enterprise sales teams.  It’s There’s no ongoing support model.  When

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

The Product Coalition

MARCH 6, 2019

How are consumer and enterprise products intrinsically different? 1 Product Customization B2B products can be customized to a high degree for each enterprise client as per their needs, especially if you’re trying to provide them with a white-label solution. this personalization then becomes a product feature in itself). #2

B2C 60

B2C B2B Customer Experience Enterprise 60

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. In this article, we’ll look at various customer training tools available on the market. Multimedia content support. User segmentation.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Amplitude

JANUARY 27, 2021

In many tech companies, internal business metrics, as well customer behavior and usage analytics, are discussed and poured over daily. All teams look at their own version of quantitative data—new sales, leads, net retention, crash burn, uptime, active users—but not all teams actively pair this data with qualitative feedback from customers.

User Testing 90

User Testing Customer Feedback Customer Experience Data Visualization 90