Userpilot

OCTOBER 20, 2022

The Net Promoter Score (NPS) is one of the most critical SaaS metrics as it measures user sentiment over time. NPS is crucial for SaaS businesses because it helps you track user sentiment , find areas of improvement and optimize the user journey. The average NPS is 31 for SaaS businesses. Why is NPS crucial for SaaS companies?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. While the world around us shifted in response to the pandemic, consumers turned to media apps as an outlet to stay informed, connect with loved ones, decompress, and even have some laughs. Technology (media creation, connectivity, etc.).

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The customer acquisition funnel stages in SaaS are awareness, consideration, evaluation, and decision. They’re weighing various options available in the market, including your SaaS product.

Research Software 105

Research Software Feedback Software Customer Experience Customer Feedback 105

Userpilot

SEPTEMBER 1, 2021

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? There are some best practices you need to follow when it comes to a SaaS marketing strategy that works – it's not enough to simply copy-paste what other SaaS companies are doing. Use in-app Checklists to guide your users.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. Companies continued using their apps to engage regularly with consumers as mobile became a primary way for them to communicate. Mobile interaction and response rate benchmarks.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. Siri also makes recommendations and uses various internet services, while it adapts to the user’s language style, interests and search patterns.

Artificial Inteligence 133

Artificial Inteligence Reporting Tools Feedback Software Research Software 133

Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The customer acquisition funnel stages in SaaS are awareness, consideration, evaluation, and decision. They're weighing various options available in the market, including your SaaS product.

Research Software 59

Research Software Feedback Software Customer Experience Customer Feedback 59

Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The customer acquisition funnel stages in SaaS are awareness, consideration, evaluation, and decision. They're weighing various options available in the market, including your SaaS product.

Research Software 52

Research Software Feedback Software Customer Experience Customer Feedback 52

Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The customer acquisition funnel stages in SaaS are awareness, consideration, evaluation, and decision. They're weighing various options available in the market, including your SaaS product.

Research Software 52

Research Software Feedback Software Customer Experience Customer Feedback 52

UX Planet

JUNE 14, 2024

Visual designed by Karena Iyakoregha. Implementation frameworks: I proposed different frameworks for integrating comments seamlessly into the platform. This product strategy will balance the potential benefits comment section to (user, the business (netflix) with the challenges of maintaining a positive and productive platform.

Product Research 52

Product Research Product Strategy Feedback Software Research Software 52

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. Grand View Research research firm states that “Digital education is predicted to thrive with a wide array of beneficiaries across the geographical regions, age, and socio-economic conditions.”

Education 75

Education Research Software Feedback Software User Testing 75

Userpilot

MAY 13, 2021

How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Complex behavioral data from complex user experiences.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

FEBRUARY 14, 2021

What SaaS Growth strategies work best in 2021? So even if you have a household brand that goes back to the times before SaaS was cool (1997), marketing is a must. Obviously, as a SaaS business, you don’t want to waste money on outdoor advertising or ineffective display/ social media ads. In-app marketing.

Feedback Software 98

Feedback Software Research Software Customer Experience User Testing 98

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 81

Data Visualization UX Research Software Feedback Software 81

The Product Coalition

SEPTEMBER 23, 2023

Check this out: The global NFT market is predicted to hit a whopping $5.1 Dive into NFT Marketplaces : The action happens on platforms like OpenSea or SuperRare. On the OpenSea platform alone, approximately 250,000 individuals engage in NFT trading every month. billion by 2028, up from $1.9 It’s your digital safe.

Research Software 122

Research Software Analytic Tools Feedback Software Data Visualization 122

UX Studio: Product Management

DECEMBER 7, 2022

“It is a capital mistake to theorize before one has data.” – we couldn’t agree more with this quote from Arthur Conan Doyle. Including UX research in any UX project is crucial for all businesses with any digital platform. To help you find the right match we collected the best UX research consultancies you can work with. .

User Testing 52

User Testing Research Software Product Research UX 52

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. So fundamentally fix problems, to build new products, to take customers who had unfortunate experiences and to solve them, whether it’s customer service and customer care or it’s actually feature development. What comes next is equally as important.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. Before streaming became a home staple, Netflix began life as a DVD rental service. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

ProductPlan

MAY 10, 2022

As your customers look at their smartphones as their primary tool to shop, get entertainment, and keep in touch with friends and family, they expect the same experience in all aspects of their life. Replacing on-premise data storage with cloud-based data management and backup. What is a Digital Transformation?

Enterprise 52

Enterprise Analytic Tools Research Software Feedback Software 52

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. Brands shifted focus to improving long-term retention.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

Userpilot

MARCH 28, 2022

The main focus of content marketing is to educate, entertain, and engage users with content that is of high value to them. For example, if your prospects are small business owners, your content strategy should offer solutions that help them run a smoother business and some tips to increase profits. Source: SEMrush.

Product Marketing 98

Product Marketing Marketing Research Software Feedback Software 98

The Product Coalition

FEBRUARY 21, 2023

SaaS offers similar benefits, giving subscribers reliable access to continually updated services. To see whether this alignment exists, you should quantify the product’s value through surveys, feedback, and qualitative research. Several platforms already give users this choice. Update pricing options. .

User Testing 118

User Testing Customer Experience Product Research Research Software 118

Mind the Product

DECEMBER 12, 2017

Having spoken at conferences twice this year on the subject of design and emotion, I was spurred into writing this post by the number of people who gave me positive feedback. Startups, small and mid-size companies are becoming more technologically sophisticated. Their customer service is horrendous.” More on loyalty later.

Data Visualization 127

Data Visualization Reporting Tools Analytic Tools User Testing 127

ProductPlan

FEBRUARY 11, 2020

That was one of the takeaways from our Product Managers in 2020 Report with answers from more than 2,500 product management professionals. One software product manager at a small company placed the blame on management. Is Data-Driven Decision-Making to Blame? But some respondents hint that we may have taken analytics too far.

Analytic Tools 59

Analytic Tools Research Software Reporting Tools Feedback Software 59

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. The report covers things in more detail at the end, but that’s the tldr; from an investment standpoint. Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

The Product Coalition

MAY 21, 2020

In a nutshell, product design encompasses the process of creating a product, from understanding the problem to creating a solution. Now, we can use it to describe both hardware and software design. Whoever created your favorite video streaming app? Accessible: Around 19% of Americans use accessibility tools to surf the web.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Amplitude

AUGUST 30, 2017

At the Product Analytics Summit in Seattle this past March, we chatted with some of our customers about how they use Amplitude as part of their product development toolbox. User feedback opens the door to new opportunities. Feedback is one of the most powerful tools at your disposal. Use power users as beta testers.

User Testing 71

User Testing Analytic Tools Customer Feedback Feedback Software 71

Mind the Product

JANUARY 15, 2018

The 2017 Mixpanel Product Benchmarks Report showed that Average Daily Active User (ADAU) growth, in which active users are defined as “active” if they perform any action in a product, was actually negative in two of the four categories we measured: SaaS and media & entertainment. There are seasonal factors.

Onboarding KPIs 95

Onboarding KPIs Feedback Software Research Software Analytic Tools 95

Userzoom

NOVEMBER 18, 2019

These include: ‘Integrating user research into product development’ is the number one challenge faced by 64% of our respondents, last year it was ‘securing resources and budget’. But how can you get research into this early stage? Centralized UX teams are decreasing as more UXers are embedded throughout the product line.

User Testing 91

User Testing Product Research UX Data Visualization 91

Bain Public

DECEMBER 14, 2021

The Product Management Podcast The Product Manager Podcast is a space to share and talk about the latest tips, tricks and tools to build great products and also make the world a better place. You can listen to him talk about how to clean up after professional services and become a truly product-led professional here ›. Rocketship.fm

Research Software 52

Research Software Product Management Product Manager Data Visualization 52

Userzoom

APRIL 6, 2020

Stephen Apap , Lead UX Researcher at Betsson Group, has been with the online gambling company for over 5 years now, delivering actionable insights and recommendations based on the voice and behavior of the consumer. How did you get into UX research? From here, it was a natural progression to the UX research team at Betsson.

User Testing 96

User Testing Product Research Research Software UX 96

UX Studio

JULY 31, 2018

Designing a good children’s app is more than just dumbing down adult concepts.” (Tanya Unger) The essence of designing a successful product for them lies in understanding their differences from and similarities to adults. Children react less consistently and predictably. Just like in the App store, you can add an age filter.

UX 107

UX Product Research Feedback Software User Testing 107

Nulab

JULY 9, 2019

For a closer look at team bonding, we surveyed 1,000 full-time employees for their honest feedback. Well-stocked refrigerators may be a staple in Silicon Valley offices, but it can be a very cost-effective solution for bringing people together and may even help promote healthier eating habits. . Technology – 10.1%.

Reporting Tools 57

Reporting Tools Research Software Feedback Software Data Visualization 57

UX Studio

JULY 13, 2017

As we allow technology to infiltrate every field of our lives, bad UX design could become even more dangerous in the future. I get angry and usually I leave the app or website.”. Jonathan Shariat, a UX design leader who passionately researched the world of harmful design, tells o ne of the best-known stories on the subject.

Research Software 81

Research Software Feedback Software UX User Testing 81