Userpilot

SEPTEMBER 28, 2022

Setting smart product goals is a vital skill for any sensible SaaS owner or product manager to get right. In this article, we’re going to explore what makes an effective product goal, the difference between goals and product initiatives, how to set them and make them work with your product backlog, and more.

Product Goals 98

Product Goals Feedback Software Customer Feedback Vision 98

Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. In Step 4, you seek customer insights and run experiments to assess user interest.

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

Userpilot

JUNE 3, 2022

We’ll also make sure to look at the best tools for the job. Make sure you also give users the chance to solve their own problems: offering self-service support is a must in any onboarding process. Finally, you want to pick the right tools for the job. Key touchpoints with your product. Let’s get started!

Analytic Tools 98

Analytic Tools Onboarding KPIs Research Software Feedback Software 98

Userpilot

OCTOBER 30, 2022

17 practical ways to improve the customer experience: Set goals that align with your desired business outcomes. Ensure to provide great customer service. Give self-service options. Gamify the product experience. Start with your goals. Your goals should focus on one action, touchpoint, or area of CX at a time.

Feedback Software 97

Feedback Software Research Software Customer Experience User Testing 97

Userpilot

APRIL 6, 2023

Use opportunity solutions trees to align the problems you try to solve with product goals. Pick the right prioritization framework and make data-driven prioritization decisions to manage the roadmap. Apart from that, look out for performance issues, like excessive downtime, and a large volume of bug reports.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

FEBRUARY 9, 2023

Organize the tools, methods, facilities, and participants in line with your goals. In most cases, dedicated third-party tools are cheaper and quicker to deploy than those built in-house. As the experiment is taking place, adjust its duration to ensure you have enough statistically significant data. Want to see how?

Product Research 98

Product Research User Testing Feedback Software Analytic Tools 98

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s dive straight into it!

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. What is a product analytics framework?

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

CardBoard

AUGUST 18, 2023

Maybe you’ve installed tracking in your product. The data is there, but what does it mean? You’re drowning in data, but starving for insight. Then you hear Melissa Perri talk about doubling acquisition with a meal kit delivery service. How do you pick and implement a tool to track it?

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Feedback 52

Userpilot

MARCH 16, 2023

TL;DR Customer onboarding describes the process of showing your users how to get value from your product or service. From the initial sign-up to interactive walkthroughs to onboarding surveys, there are many elements to consider. One downside is the risk of choosing the wrong tool. Let’s get into it!

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

NOVEMBER 20, 2023

TL;DR The weighted scoring model is a prioritization technique that involves team members assigning a numerical value to product initiatives based on predefined criteria. Product teams use the model to evaluate ideas, prioritize features , select tools , assess risks, or allocate resources, to name just a few.

Product Research 105

Product Research User Testing Customer Experience Research Software 105

Userpilot

NOVEMBER 21, 2022

Before the release, the product launch manager is involved in market and customer research. The insights from the market research feed into the go-to-market strategy. This outlines how to launch the product to the right clientele at the right time. Goal Setting Framework. NPS survey in Userpilot.

Product launches 98

Product launches Product Research User Testing Research Software 98

Userpilot

APRIL 25, 2022

Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. First, you need to decide which area of your product to focus on (use data to guide your decision ).

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

UX Studio: Product Management

MARCH 19, 2021

There’s a good chance that the team might have already piled up market research reports, but they still have a lot of assumptions – you want signals that support your decision in a cost-effective way. This is a well-documented framework that is built on the relationship between customer problems and feature ideas. Opportunity scoring.

Product Research 109

Product Research User Testing Development Customer Experience 109

Userpilot

MAY 29, 2023

Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. A customer engagement model or framework makes organizing and deploying various customer engagement strategies easier along the customer journey. What is a customer engagement framework?

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96

Gainsight

JUNE 28, 2021

Feedback for your product team. This is a great way to provide data-driven insights to your product teams. Low adoption, a sudden drop in certain golden or sticky features, or support volumes going through the roof are indicative of product risks. It’s time for a chat with your product team. Implementing.

User Testing 59

User Testing Customer Experience Customer Feedback Onboarding KPIs 59

Userpilot

MAY 9, 2024

Set up referral programs to encourage existing users to promote the product and strengthen their loyalty. Systematically gather user feedback to gain insights into their onboarding experience and identify areas for improvement. Like a customer profile template or an in-app survey template. Make your goals CSMART.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

Userpilot

APRIL 23, 2023

What’s a product metrics framework? We also look at how product managers can use Userpilot to implement product metrics frameworks. TL;DR A product metrics framework is a set of metrics used to measure the performance and success of a product so that you can improve it. Book the demo!

Onboarding KPIs 98

Onboarding KPIs Framework Analytic Tools Feedback Software 98

Userpilot

APRIL 27, 2023

TL;DR Customer feedback is the data you get from your users about your product and their experience. Customer feedback allows you to drive customer success, improve customer satisfaction , boost customer loyalty, and make informed product decisions. Emails surveys allow you to reach inactive or churned users.

Feedback Software 94

Feedback Software User Testing Customer Feedback Analytic Tools 94

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? TL;DR Userlane is a good choice for user engagement analysis and it comes with features such as feature tags, event tracking, behavioral analytics, and survey analytics.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? TL;DR Userlane is a good choice for user engagement analysis and it comes with features such as feature tags, event tracking, behavioral analytics, and survey analytics.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 17, 2024

Looking for an effective user behavior analysis tool and wondering if Userlane is the best option for your SaaS company? In such cases, tools like WalkMe or Appcues, known for their deep customization capabilities, might be a better fit. With numerous of Userlane alternatives, it can be challenging to make a final decision.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? TL;DR Userlane is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. click events, viewed pages, time spent).

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? TL;DR Userlane is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation. click events, viewed pages, time spent).

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 23, 2023

A properly-crafted growth marketing framework brings clarity and direction to your SaaS business. It identifies and stirs you towards the most important things you need to achieve sustainable product growth. It also covers the following: The definition and benefits of a growth marketing framework. Let’s begin.

Analytic Tools 98

Analytic Tools Feedback Software Framework Data Visualization 98

Userpilot

MARCH 16, 2023

TL;DR Analysis paralysis in product management is when the product leader can’t make decisions efficiently as a result of overthinking and overanalyzing excessive data. Product managers may be victims of analysis paralysis when they have too much data to sift through. Oftentimes, common sense is enough.

Data Visualization 98

Data Visualization User Testing Feedback Software Analytic Tools 98

Userpilot

FEBRUARY 17, 2023

Product analytics and session recordings enable you to analyze user behavior in the product and find areas where they encounter barriers or unnecessary friction. Customer interviews and user feedback surveys are great product discovery techniques for collecting qualitative data. Continuous product discovery.

Product Research 98

Product Research User Testing Data Visualization Analytic Tools 98

Userpilot

FEBRUARY 6, 2023

Next, you want to decide on the engagement strategies for each touchpoint, define your marketing goals and milestones, and test your funnel for weaknesses. Collect relevant customer data on the welcome screen and personalize their onboarding. Collect both qualitative and quantitative data to better understand your users.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Alty

FEBRUARY 10, 2017

In this guide, we’d like to show how you can minimize your spending without jeopardizing the success of your app product. Set Clear Product Goals First. Mobile app development on a tight budget remains budget as along as you have clearly defined product goals. Your app/product monetization strategy.

Feedback Software 40

Feedback Software Research Software Technical Review User Testing 40

Userpilot

JULY 22, 2023

Prioritize user adoption, set customer success goals, and collect feedback to keep retention rates high. Increasing product stickiness can keep users around long enough for account expansion to occur. User feedback can tell you what to fix while product usage data can tell you what to upsell.

Feedback Software 96

Feedback Software User Testing Strategy Onboarding KPIs 96

Userpilot

JANUARY 29, 2023

The whole agile team should take part in release planning but the product owner is accountable for the final plan. Release planning should start by defining the product vision and setting product goals to realize it. The next step involves reviewing the backlog to align it with the goals. Changes in business goals.

Agile 98

Agile Feedback Software User Testing Product Research 98

Userpilot

JULY 18, 2023

They oversee the development, design, and delivery of the product and its further growth. The product manager’s responsibilities include conducting market and customer research using primary and secondary sources like interviews, surveys , or industry publications. The Opportunity Scoring Framework for prioritization.

Data Visualization 98

Data Visualization Product Research User Testing Onboarding KPIs 98