Userpilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. There's certainly a lot of buzz about their analytics in the onboarding world at the moment. The question is: do the analytics features offered by Pendo live up to the hype? The value of dummy data.

Data Visualization 90

Data Visualization Analytic Tools Software Review Feedback Software 90

TechEmpower - Product Management

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. What does a business leader do in this situation?

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? However, customer insights can help your teams understand all aspects of your B2B partners. This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Research Software 81

Userpilot

OCTOBER 27, 2023

What are Mixpanel cohorts and how to use them to gather actionable insights? We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! The easiest way to create a cohort in Mixpanel is through the retention report.

Data Visualization 85

Data Visualization Technical Review Analytic Tools Software Review 85

Userpilot

JANUARY 9, 2024

But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? TL;DR A UX audit is a data-driven assessment of your website or product’s performance in terms of user experience. Review and analyze to identify improvement opportunities.

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Research Software 86

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever.

Reporting Tools 127

Reporting Tools Software Developers Software Development Feedback Software 127

Userpilot

MARCH 25, 2024

We also show you a few good product tour software tools. When making changes, A/B test different versions to choose the best-performing one. Use product tours to remove friction in the user journey discovered through product analytics. As such, they are a valuable onboarding tool. Ready to dive in?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

UserVoice

APRIL 4, 2017

Matching these solutions to the assorted challenges product managers face can be a little tricky, so we’ve done some digging to compile a handy list of product management tools. Data Analysis Tools for Product Management. Products can’t move forward without proper data visualization and analysis.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Userpilot

AUGUST 10, 2022

What is customer insight, and why is it essential for SaaS companies? As a product manager, you should collect customer insights to understand how users feel about your products and services. Collecting customer insights helps you deliver best-in-class solutions and improve customer experience. What is customer insight?

Data Visualization 87

Data Visualization Customer Feedback User Testing Customer Experience 87

Product Talk

MAY 15, 2024

This topic was inspired by a question that came up in the CDH community, where a member was looking for specific tools people had used to run in-app surveys. In order to gather more data, one of Ellen’s coworkers set up a quick survey question pop-up in the mobile app. But Ellen didn’t give up. before they could start using the app.

Product Research 263

Product Research Feedback Software Analytic Tools User Testing 263

UX Planet

JANUARY 29, 2024

Their goal is to facilitate the creation of screens and code faster for designers and developers. This means the design system designers don’t just create the Figma UI design kit, token names, design system documentation, and educate the team. Here is an example of a test I did with ChatGPT. This will no longer be the case.

Analytic Tools 89

Analytic Tools Systems Review Data Visualization ChatGPT 89

Userpilot

MAY 3, 2023

Thanks to the template library, they are easy to create but not so easy to customize without coding. Pendo analytics enables you to track user engagement with onboarding guides as well as their impact on the product and business goals. Visitor and account data, like demographics. Mobile-specific data, like app or OS version.

Onboarding KPIs 89

Onboarding KPIs Software Review Analytic Tools Data Visualization 89

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. Working with Chrome offers access to an immense repository of Chrome extensions and tools which make our daily tasks less of a chore. With the built-in developer tools, there seems to be no further need for more tools. Web Developer.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Userpilot

MARCH 29, 2024

How to identify a conversion funnel leak: Conduct feedback surveys and pair the results with actionable data from session replays, funnel , path , and heatmap analysis. Repair tips for top-of-the-funnel leaks: Identify your best marketing channels with web analytics tools. Improve in-app flows with A/B testing.

Data Visualization 89

Data Visualization User Testing Analytic Tools Feedback Software 89

Userpilot

JUNE 30, 2023

Use both close-ended and open-ended questions to collect holistic VoC data. With Userpilot , you can create surveys code free from scratch or benefit from our templates, trigger automated answers, or follow-up questions to user responses. What are the different techniques to collect VoC data?

Customer Feedback 83

Customer Feedback User Testing Feedback Software Data Visualization 83

Userpilot

NOVEMBER 30, 2023

TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer. Let’s dive in!

Product Research 78

Product Research User Testing Research Software Data Visualization 78

Userpilot

APRIL 25, 2024

It encompasses the gathering, analysis, and interpretation of data, which aids in identifying consumer demands, anticipating market trends, and staying ahead of the competition. It helps businesses gain broad insights when specific information is unknown. Gone are the days when just intuition or subjective judgment was enough.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Userpilot

SEPTEMBER 22, 2021

To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. What are engagement tools?

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Reporting Tools 84

TechEmpower - Product Management

JULY 24, 2023

What special data, content, APIs, etc., What’s the state of the relationships that brings you that data? Do you have a name, a logo, and have you thought about brand positioning? Which devices will you test on specifically? For customer service? Member Profiles What data is included?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

The Product Coalition

DECEMBER 29, 2022

The emergence of new technologies, mobile app-based services such as food delivery service apps , QR codes, traceability software, and numerous others have resulted in a radical transformation of the food industry. The dramatic reduction in the costs associated with the various tests mentioned is a second step forward.

Technical Review 133

Technical Review Data Visualization Software Review User Testing 133

Userpilot

APRIL 30, 2024

Customer feedback can be a goldmine of valuable insights for SaaS companies seeking growth. TL;DR Meagan Glenn, Senior Program Manager (Success and Product) at Lavender, shares valuable insights on leveraging customer feedback in an interview with Userpilot. Product feedback should be categorized and reviewed to identify trends.

User Testing 79

User Testing Customer Feedback Feedback Software Data Visualization 79

Userpilot

AUGUST 2, 2023

With the amount of data companies have available, there is no excuse not to use data-driven email marketing. Whereas data-driven email marketing uses valuable customer data to send the right email at the right time to assist with your product’s growth. What is data-driven email marketing? Book a demo now.

Data Visualization 79

Data Visualization Analytic Tools Customer Experience User Testing 79

Gainsight

APRIL 18, 2022

Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior. Step #3: Design the Dashboard. Step #2: Assemble the Team.

Data Visualization 52

Data Visualization Dashboard User Testing Customer Experience 52

UserVoice

JULY 4, 2019

There are tons of specialized product management tools available today to solve some of your most frustrating challenges. Let’s look at the best tools for product managers and the problems they solve. So, we’ve gone ahead and compiled a handy list of the best product management tools, grouped by category.

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100

Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. But what exactly does self-service mean? And how do you turn your SaaS product into a self-service solution? What is self-service software? Why is self-service software growing popular in SaaS?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Beyond the Software – How to Get the Best Results from Product Tours. Small companies with minimal budgets may be better off with a cheaper tool, like Helphero for example.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

OCTOBER 6, 2023

It helps you visualize the customer journey. Review stage (BoFu). When potential customers are already engaging with your product—which is an opportunity to collect data through in-app surveys and behavioral analytics. You can find room for improvement and allocate marketing resources based on data-driven insights.

B2B 93

B2B Analytic Tools Feedback Software Data Visualization 93

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. We live in an era of big data. According to Hosting Tribunal , more data was created in the last two years than in the rest of human history combined! Userpilot 2.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Atlassian

JANUARY 13, 2022

They wanted to speed up long-distance calls, leading them to release a complex software upgrade. Later, they found that the software upgrade contained one line of buggy code, leading to cascading switch failures that ultimately snowballed into a huge problem. That’s why improving your code quality is necessary.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Userpilot

JANUARY 8, 2024

Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly. Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool.

Analytic Tools 95

Analytic Tools Research Software Feedback Software Customer Experience 95

The Product Coalition

MARCH 25, 2022

Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category. CB Insights states that 41 fintech startups that are backed by venture capital are worth $154.1 Chime doesn’t charge anything for service, using ATMs and foreign transactions.

Research Software 115

Research Software Feedback Software Reporting Tools Data Visualization 115

Userpilot

MARCH 14, 2023

You can segment users to trigger feature request surveys , send feature testing invitations, and identify new improvement opportunities. Userpilot is a no-code solution where you can segment users based on various user attributes such as user data, company data, in-app content engagement, etc. What is user segmentation?

Analytic Tools 85

Analytic Tools User Testing Customer Feedback Feedback Software 85

Usersnap

AUGUST 19, 2019

Collaboration software is the ideal system that helps clients and web agencies to communicate, collaborate, share files and solve various issues on the fly. Why adopting a collaboration tool is so important? First, this type of software free you from employing IT folks to develop and manage an intranet or extranet solution.

Web Development 76

Web Development Web Developers Feedback Software Reporting Tools 76

Userpilot

APRIL 29, 2024

’ Next use analytics and surveys to collect relevant data and use it to segment customers. Collect and analyze the segment data for actionable insights and implement strategies to achieve your goal. When testing new features , enable them to the power user segment and track their performance.

Customer Experience 84

Customer Experience User Testing Customer Feedback Analytic Tools 84

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We gathered all the insights you need to decide which agency is the best fit for your business. UI/UX design: This is our all-in-one service.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Lenny Rachitsky

FEBRUARY 13, 2024

Don’t miss The Best of Lenny’s Newsletter book (all proceeds going to charity), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my recruiting service (focusing on Sr. Why are so few product teams testing their pricing? Q: How do I figure out how to price my product?

Data Visualization 101

Data Visualization Product Research User Testing Research Software 101

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Product walkthroughs are a bit of a specialty for us here at Userpilot , so we’ve collected together our five favorite tools for 2021 and put them to the test. To get onto this list, a tool has to offer interactive walkthroughs.

Analytic Tools 71

Analytic Tools Feedback Software Reporting Tools Data Visualization 71