Userpilot

APRIL 25, 2022

Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Not all friction is bad. Friction logs can be created by the whole team. First, you need to decide which area of your product to focus on (use data to guide your decision ).

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Modus Create

APRIL 10, 2024

Today, the century-old OneMain Financial is a leading player in the financial services space. We reorganized our tech teams along value streams that align to segment of the customer journey, and set up Objectives and Key Results (OKRs) around that. It exhibits behaviors we might label as bad in humans.

CTO 64

CTO Generative AI Technical Review Software Review 64

Mironov Consulting

DECEMBER 17, 2023

  The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.    Closing this $480k/year license deal is highly visible to the exec team and Board.  Their market strategy team realizes they need one more field mapped.    Far away.    Hard to see. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Userpilot

NOVEMBER 3, 2022

The truth is self-service support has come to stay. A knowledge base is a self-serve repository of information about a product, service, or specific topics, created to guide users effectively. A knowledge base is a self-serve repository of information about a product, service, or specific topics, created to guide users effectively.

Analytic Tools 98

Analytic Tools Feedback Software Customer Communications Data Visualization 98

Userpilot

DECEMBER 22, 2021

Will AI transform Product Management in 2022 by allowing PMs to make a better use of user behavior data ? Will data privacy, culture and company values matter to customers more than ever, up to the point of swaying an their product decisions? Will we see a rise of AI-powered product personalization ?

Analytic Tools 143

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 143

ProductPlan

JULY 8, 2022

Shadow IT may be quick, easy, and convenient for individual employees or teams trying to solve a problem. Unauthorized access to data can negatively impact the company’s IT operations or products. Moreover, they can lead to lapses in security or data integrity. However, unapproved technology has some legitimate downsides.

Data Visualization 52

Data Visualization Weak Development Team Customer Experience Healthcare 52

Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. How it’s become a critical function for scaling effective product teams. Developing and maintaining a continuing education program for product managers.

Product Research 184

Product Research User Testing Weak Development Team Technical Review 184

DISQO

JULY 5, 2018

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. Plus, either way, you need to be good at quickly recognizing and correcting bad decisions. But it simply can’t inform the day-to-day decisions that product teams need to make.

User Testing 66

User Testing Research Software Market Research Product Research 66

ProductPlan

NOVEMBER 3, 2021

Effective product team communication is not about talking to your team more often or providing them with more granular tasks. You want to make sure your team understands why what they’re doing matters. Not just from you to your team, but from them to you, and to each other. What is this data telling us?

Weak Development Team 86

Weak Development Team Product Research Customer Feedback Feedback Software 86

DISQO

MARCH 6, 2020

Experimentation and Prototyping to Drive Insights. But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. Plus, either way, you need to be good at quickly recognizing and correcting bad decisions. No one wants to be the next Blockbuster.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Bain Public

NOVEMBER 30, 2021

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public will be a guest speaker on the Product Beats Show on December 7th, 2021. On the show, Paul will be talking about discipline in product and good habits that are needed with completing roadmaps. About the Episode. Episode Information.

Weak Development Team 52

Weak Development Team Roadmap Leadership Data Visualization 52

The Product Coalition

APRIL 2, 2022

There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. We need to shift between priorities, sometimes “interfering” with our roadmaps and plans, but the ability to adapt to this constant stream of changes is essential.

Product Management 150

Product Management Product Manager User Testing Customer Experience 150

DISQO

JULY 5, 2018

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. Plus, either way, you need to be good at quickly recognizing and correcting bad decisions. But it simply can’t inform the day-to-day decisions that product teams need to make.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. Plus, either way, you need to be good at quickly recognizing and correcting bad decisions. But it simply can’t inform the day-to-day decisions that product teams need to make.

User Testing 40

User Testing Research Software Product Research Market Research 40

Department of Product

MARCH 28, 2022

The types of trends that matter to product teams So if we agree that staying on top of trends matters, the question then is, what types of trends should we bother staying on top of? In a product development context, and particularly with reference to technologies, this can be problematic. Others will fail.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

The Product HQ

FEBRUARY 1, 2023

They work with leaders and their own teams across organizations. If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career. TPMs are responsible for communicating complex technical ideas to both technical and non-technical team members.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Department of Product

AUGUST 22, 2022

Given the vast, expansive nature of ‘product’, it can mean anything from understanding the business model, the new domain you’re operating in, user engagement data or the overall strategic direction of the business. And it’s a common problem for product people. What % of those are active users of your product?

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

The Product Coalition

JUNE 5, 2018

Thanks to Jay Reed, Flickr We were recently lucky enough to spend some time with a talented team building a new B2B SaaS product within a global organization. Q2: Would you take a large customer who lifts your business to the next level but who has specific product requirements blocking your development resources for months?

Feedback Software 60

Feedback Software User Testing Customer Feedback B2B 60

ProductPlan

SEPTEMBER 24, 2019

For example, with a recent project, the data wasn’t playing out the way we expected. We’ll say no to customer ideas or inform the CEO that their pet project won’t make it onto the roadmap. We’re all always operating with an incomplete data set and no guarantees. Use data to make decisions. This is a valuable tool for PMs.

Weak Development Team 76

Weak Development Team Product Management Product Manager Management 76

ProductPlan

MARCH 13, 2019

All those things happen downstream from product management, and poor performance by the people handling those tasks can impact whether the product measures up to expectations, falls short or exceeds them. Sloppy programming could sink usage while an overachieving sales team could goose adoption. Insight & Analytical Thinking.

Product Management 69

Product Management Product Manager User Testing Product Research 69

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. The design team at IBM likes to employ a “make to learn” method. Prototype it til you make it.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Business of Software Conference

JUNE 20, 2019

They are archetypal BoS talks: honest, full of insight, and give you a peek behind the curtain at the inner workings of a successful SaaS company. I wrote this page for the team saying you know the fact that it’s too much around me it’s a limiting factor in the pursuit of our company’s mission. Oh I’m glad.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87