UX Planet

JUNE 13, 2025

The reason was simple: creating visuals was the only easily understandable skill I had that no one else knew how to do, and it was acknowledged. If I ever take another job as a designer, it will be in an organization where other product or service designers are already part of the team.

User Testing 62

User Testing Data Visualization Customer Experience Research Software 62

The Product Guy

FEBRUARY 13, 2020

Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina. For product leaders, that means taking a step back to build a team that can be customer-centric and deliver ongoing innovation to the market.

Product Research 471

Product Research Onboarding KPIs Reporting Tools Feedback Software 471

The Product Coalition

AUGUST 22, 2023

Understanding user needs and pain points is essential for building successful products and services, but that doesn’t mean we need to get stuck going down a multi-month research hole in order to be “ready” to collaborate, innovate, or prototype. Market insights: What’s happening today with the market?

User Friction 148

User Friction User Testing Customer Feedback Product Research 148

The Product Coalition

NOVEMBER 29, 2021

This is in continuation to the previous article in which I’ll be discussing the tools and practices corresponding to each of the phases that help teams drive end to end agile product life cycle. These tools and practices are standalone sufficient and they can be picked as what fits best for the team and organization.

Data Visualization 195

Data Visualization Feedback Software Agile Product Research 195

Userpilot

MAY 22, 2024

Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. These tools can provide you with the qualitative and quantitative data you need to understand how your customer behaves in your product, so you can make the necessary changes to improve their experience.

Research Software 105

Research Software Data Visualization User Testing Analytic Tools 105

Product Talk

JANUARY 31, 2024

I have found it challenging to succinctly explain the insights while also showing enough of my work to get people bought in on the recommendations,” says Leann. “It The designer Leann was working with took the time to visually outline the broader opportunity and possible benefits in a compelling way.

Product Research 312

Product Research Reporting Tools Feedback Software Customer Communications 312

Userpilot

NOVEMBER 30, 2023

TL;DR Market gaps are the disparities between what customers need and want , and what the market can deliver. A market gap can be caused by missing functionality or poor user experience. Your colleagues, especially customer-facing ones, can offer valuable insights into unmet user needs and shifts in the markets.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Mind the Product

MARCH 9, 2020

Mind the Product has launched a new training workshop for product leaders on mapping. For this reason Mind the Product Training has recently produced a workshop called Product Mapping. Any process, document, report or roadmap is built by mapping data points to decisions. What you’ll learn.

Reporting Tools 165

Reporting Tools User Friction Workshop Data Visualization 165

Product Innovation Educators

JUNE 12, 2023

Tools for planning and executing product projects Today we are talking about the skills product managers need to grow their careers. Outside of her day job, she has guided many PdMs in reaching their career goals, and consequently, has good insights about the skills they need. What would be some tools to do that?

User Testing 253

User Testing Customer Feedback Product Management Product Manager 253

Userpilot

JULY 20, 2024

TL;DR An experience strategist designs and optimizes user experiences across different touchpoints to enhance customer satisfaction and engagement. They combine insights from user research , data analytics, and design thinking to create cohesive and compelling experiences that align with business goals.

Data Visualization 94

Data Visualization Analytic Tools Research Software Feedback Software 94

Userpilot

AUGUST 6, 2024

There’s no product growth without customer engagement. No matter how intuitive and valuable your product is, customers always need a bit of a nudge to experience its benefits and start using it as a go-to solution to their problems. TL;DR Customer engagement involves all interactions with customers along their journey.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

Userpilot

JULY 16, 2024

A traditional product manager prioritizes understanding customer needs and market trends. Technical product manager responsibilities include: Conduct user and market research to understand user pain points. Track key product metrics with analytics dashboards.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. User research is a vital part of the design process. Playfulness pays off. Prototype it til you make it.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Userpilot

JUNE 27, 2024

Embarking on a career as a customer insights manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer insights manager. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Mind the Product

FEBRUARY 1, 2018

I believe the answer is to use a test-and-learn approach to create a minimum lovable product (MLP) product – or the version of a new product a business can launch to create customer love with the least amount of effort and expense. Friday : test the prototype with target customers. Day 1 Workshop Activities.

User Testing 156

User Testing Research Software Analytic Tools Product Research 156

Mind the Product

MAY 16, 2019

l/ a formal written statement about the qualities of a product or service. Product people usually spend a substantial period of time in a problem-solution space, learning about customers, about their pain points, and seeking opportunities to add value. It is about building experiences which delight your customers.

Software Review 177

Software Review Development Research Software User Testing 177

UX Studio

AUGUST 14, 2017

UX professionals are not lone fighters, but actually mediators between users, business managers and developers. A UX workshop can help you gather the team and brainstorm to make better decisions. Ensure everybody is on the same page by making them more involved in the product development process with these tools. Preparation.

Workshop 107

Workshop User Testing Research Software UX 107

Userpilot

DECEMBER 22, 2023

Research democratization empowers staff at every level to make data-driven decisions. It also helps them better understand user needs and preferences and fosters a customer-centric culture. Access is about sharing research insights with other teams and training them on how to interpret the results.

Research Software 105

Research Software Data Visualization User Testing Product Research 105

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. We covered: The benefits of proper user research.

User Testing 105

User Testing Research Software Analytic Tools Feedback Software 105

The Product Coalition

NOVEMBER 4, 2020

Two friends share tools they learned from improv comedy to help you on your product journey By Becca Groner and Gabby Zilkha As product managers with improvisational comedy training, we’ve been surprised how often our improv skills have helped us be more effective in our roles. We hope they come in handy for you and your team.

Article 205

Article Product Management Product Manager User Friction 205

Product Innovation Educators

JUNE 24, 2024

In the nonprofit world, this meant identifying the needs of the community and developing programs and services to address those needs. In product management, it involves understanding the needs and pain points of customers and creating products that solve their problems.

Product Management 249

Product Management Product Manager User Friction Product Research 249

Userpilot

JANUARY 31, 2023

If there’s one critical skill for product managers to nail, it’s customer activation. In this comprehensive guide, we’ll break down underlying customer activation strategies and actionable strategies, specific onboarding tools , and techniques, and tangible examples to learn from. What is customer activation?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JULY 17, 2024

TL;DR A user persona is a fictional character representing a user type based on user research to ensure user-centered product design. Collecting high-quality data for personas ensures they are based on real user behaviors and needs. So feel free to book a demo here! What is a persona?

User Testing 105

User Testing Research Software Data Visualization Feedback Software 105

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. Designing applications that address these specific pain points can set the stage for groundbreaking solutions.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

Userpilot

AUGUST 30, 2024

How do you cut through the noise and ensure potential customers notice your product? When implemented well, it can help you attract customers, improve in-app engagement , and drive long-term retention. As a product marketing tool , Userpilot empowers you to: Drive word-of-mouth marketing with your power users.

Advertising 105

Advertising Analytic Tools Research Software Data Visualization 105

Intercom, Inc.

DECEMBER 16, 2019

Just two years ago, only 29% of marketers reported ABM to be an effective strategy. In this guide, we explain how you can turn ABM into a win for your business – by putting the right team, tools, and processes in place. Customer-centric approach to growing revenue. What is account-based marketing (ABM)?

Reporting Tools 189

Reporting Tools Research Software Marketing Customer Experience 189

Userpilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? The purpose of customer acquisition is to expand and make more revenue. Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is customer acquisition?

Research Software 110

Research Software Feedback Software Analytic Tools User Testing 110

Userpilot

JUNE 19, 2024

Starting a career as a customer insights manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for a customer insights manager, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Data Visualization 52

Data Visualization Customer Feedback User Testing Reporting Tools 52

UX Planet

SEPTEMBER 3, 2024

Qualitative user research is a powerful approach for uncovering these deeper insights, focusing on the “why” and “how” behind user behaviours. Unlike quantitative research, which deals with numerical data and statistics, qualitative research delves into non-numerical insights to reveal the underlying reasons behind user actions.

User Testing 96

User Testing Research Software Product Research Data Visualization 96

Userpilot

AUGUST 19, 2022

User personas are fictional characters that represent archetypal users of your product or service. An empathy map is a powerful tool that gives you a general understanding of how your customers feel about your product. Ask questions about their job to be done , pain points, company, and demographics.

Feedback Software 98

Feedback Software Research Software Data Visualization Analytic Tools 98

Product Talk

SEPTEMBER 7, 2022

It’s more about looking for new ways to collect insights from users, uncover underlying assumptions, and explore the opportunity space. They had participated in the SVPG Inspired workshop , which helped build a foundation of continuous discovery. This is why Teresa talks about continuous discovery in terms of forming new habits.

Product Research 296

Product Research User Testing Customer Experience Research Software 296

Userpilot

JANUARY 23, 2023

Wondering what customer success OKRs are and how they can help your customer success team flourish? With OKRs, you can develop clear strategies to promote product growth and effectively communicate them to your customer success teams. – Use different types of surveys to collect customer feedback.

Feedback Software 97

Feedback Software Customer Experience Analytic Tools Onboarding KPIs 97

Userpilot

FEBRUARY 3, 2021

In the mission to solve your users’ most significant pain points, a user journey template can be your greatest asset. Sure, user personas are helpful. But they don’t answer where the sources of friction are coming from as your users explore your product.

User Testing 98

User Testing Analytic Tools Customer Experience Research Software 98

Mind the Product

OCTOBER 31, 2019

User research took place without collaboration with the product manager on the objectives of the research, client segments being interviewed, and so on. Visual designers wanted to put all kinds of concepts into the virgin product without having a thorough understanding of the customer’s immediate needs. No one will say no.

User Testing 132

User Testing Product Research Data Visualization Product Management 132

Imaginary Cloud - Design

AUGUST 19, 2021

Creating useful, usable, and craved products and services that respond to human needs is the basis of Design Research. Design Research is a process used by designers to better understand the underlying and sometimes hidden desires, needs, and challenges of end users. To create an optimal user experience. The main goal?

User Testing 110

User Testing Research Software Product Research Customer Experience 110

Userpilot

JULY 29, 2024

TL;DR Product marketing is the process of introducing a product to a market and acquiring customers for it. To create a successful product marketing strategy, you need to set tangible goals, create user personas to understand your target audience better, and develop messaging that showcases your unique value proposition.

Research Software 104

Research Software Feedback Software Product Marketing Reporting Tools 104

Userpilot

AUGUST 28, 2024

Embarking on a career as a customer onboarding manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer onboarding manager. Customer onboarding managers utilize various tools to enhance their work.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52