Alchemer Mobile

MAY 17, 2022

As investment in digital transformation continues, mobile apps have become a primary channel of communication with customers. With customers spending more time and money on mobile apps, it is important that companies continue to adapt and prioritize mobile in their customer feedback solution. percent increase from 2021.

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? With so many similar tools available on the market, it can seem difficult to pick the best one for your company. TL;DR A product feedback tool is software designed to simplify the process of gathering, organizing, and analyzing user feedback.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

MAY 15, 2024

To learn about the 15 best integrations that the Amplitude product analytics platform offers its customers! TL;DR Amplitude integrations are connections that allow businesses to sync data between Amplitude and other tools or data sources for cross-platform data collection, management, and analysis.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

MAY 1, 2024

Having a customer engagement platform in your toolbelt can greatly increase your conversions, and help you drive business success. Here are 12 of the best customer engagement platforms in 2024! Userpilot is the best in-app customer engagement solution for web apps. Whatfix is the best employee engagement platform.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

APRIL 17, 2024

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Businesses collect customer insights through data monitoring, surveys , interviews, support interactions , and social media.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

FEBRUARY 13, 2024

Having a hard time choosing the perfect customer self-service software? Important features to look out for in a self-support tool. Seven of the best software tools to choose from, along with their features and pricing. Book a demo now to try it. What are the benefits of customer self-service software?

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Embedded Analytics 52

Userpilot

APRIL 15, 2024

Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. We also share a few tools that can help you harness the power of AI to offer a better customer experience.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

APRIL 30, 2024

Adopt customer tracking software instead, such as: Zoho CRM : A customer tracking system for monitoring the entire customer lifecycle , from the sales funnel to marketing and support. Zendesk : A customer service tracking software to stay on top of support tickets for each customer. What is customer progress tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? And which are the best tools available on the market at the moment? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Are you looking for an onboarding solution for web or mobile apps? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms. They also offer feedback features and analytics to support data-driven decision-making.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

OCTOBER 31, 2023

User experience analytics is one of the secret ingredients for boosting SaaS growth. By regularly checking your analytics data, you will proactively spot issues and find ways to resolve them. As you read through, you will learn the different UX data types and how to measure them. Book a demo now to learn more.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Research Software 104

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Let’s dive in! Let’s dive in! Prices available upon request.)

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 29, 2024

What goes into creating a solid SaaS business model? Using the right SaaS design principles can help you build a product that offers value to users. Let’s take a look at a few helpful SaaS design principles and best practices that’ll help you enhance the product experience. Book a demo now. Your product is the key.

Feedback Software 105

Feedback Software Research Software Analytic Tools Customer Experience 105

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? We handpicked a few of the best SaaS walkthrough examples and explained what made them great. TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product.

Feedback Software 104

Feedback Software Analytic Tools Reporting Tools Customer Communications 104

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. Feedback widgets provide a venue for collecting passive feedback from users.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

JANUARY 15, 2024

This is especially true when trying to implement an in-app support infrastructure within your platform. However, this guide will show you how to measure customer experience in the fintech industry, make improvements, and pick the best tools for the job! Try Userpilot and book a demo today!

Analytic Tools 101

Analytic Tools Feedback Software Reporting Tools Data Visualization 101

Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Userpilot

JANUARY 9, 2024

In the market for product design tools to support your workflows and help your team work better? A quick Google search will show you heaps of tools, and you may even experience decision fatigue trying to choose the best. In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Userpilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Discover the critical stages of each funnel and tools that help you gather actionable insights. Create data-driven product roadmaps. Google Analytics – Best tool for tracking website conversion funnels.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. 17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success.

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! In this article, we’ve compiled 15 of the best behavior analytics tools for tracking user activity!

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Embedded Analytics 105

Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. Book a demo to learn how to use it to deliver more value.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

AUGUST 5, 2023

What’s customer data integration, and how does it benefit product teams ? We also look at the challenges of data integration and best practices. TL;DR Customer data integration (CDI) is the process of collecting, organizing, transforming, and managing data from various sources in one place.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization User Testing 98

Userpilot

JUNE 26, 2023

Picking the right product experience platform is an important task for any product manager. In this article, we’ll be conducting an in-depth analysis and comparison of the 15 best tools currently available on the market. If you’re looking for an all-in-one tool with great pricing, then give Userpilot a go. Let’s dive in.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. What is user tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. A good adoption solution requires an engagement layer for in-app guidance.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Intercom, Inc.

JUNE 22, 2020

In-app messaging is a key component of a strong customer engagement strategy – one that reaches users at the right place, at the right time, and is consistent across platforms. Here, we take a deep dive on in-app messaging – defining exactly what it is and how to make it work best for your customers. Retain users.

Feedback Software 235

Feedback Software Messaging User Testing Customer Experience 235

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

OCTOBER 20, 2023

What’s the best funnel optimization tool for SaaS companies? If you’re looking for the answer to this question, I don’t envy you as there are plenty of excellent platforms out there. In this article, we look at 10 product analytics tools that you should consider when making your choice.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98