Intercom, Inc.
JANUARY 5, 2023
“Instead of trying to optimize the contact center experience with all sorts of things, they said, ‘Let’s get rid of an inbound phone number.’ ’ No inbound chat, no inbound email” Bill: Well, the one that keeps coming back to me is one that we came across looking at some articles.
The Product Coalition
JULY 8, 2019
Everyone is hiring Product Marketing Managers (“PMMs”) and there is a great demand for expertise in this space, so read on for a strategic and tactical definition of “What is Product Marketing?”. Product Managers are amongst the most guilty of this, especially troublesome due to the close collaboration required between both roles.
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The Product Guy
JUNE 25, 2018
This article highlights a few ways to increase clarity and provide better role definition between a manager and a direct report as it pertains to daily situations involving escalations, blockers, and air cover. Definitions : First let’s go through some quick definitions to make sure we’re speaking the same language.
Userpilot
APRIL 25, 2024
Technological progress now facilitates examination efforts on both structured and unstructured datasets effectively addressing large-scale analytical complexities. The choice between these depends on factors like your budget, time constraints, and whether you need exploratory data or definitive answers. Best wishes on your endeavor!
The Product Coalition
MAY 10, 2019
Via distinct arrows, where thickness indicates number of navigations, user flows show you the inbound and outbound journeys for every screen and popup within your app. While this list is definitely not exhaustive, you’ll surely walk away with even more ideas of how to monitor and improve user journeys in your app. What is a user flow?
Lenny Rachitsky
MARCH 12, 2024
Two years in, I’ve learned a ton , and the podcast is consistently a top 10 technology podcast globally , with a 5.0 average star rating across nearly 4,000 reviews. First episode vs. last episode To reinforce this lesson, here are the first episodes from some of your favorite tech podcasts. Clearly not A+ on day one.
Intercom, Inc.
JULY 29, 2021
We retailed stores and we sold to companies, including tech companies, and after taking a bit of a break and doing some traveling, I came back to Dublin and took a look around and tech was really beginning to boom. And because I’d sold bicycles to most of the tech companies in Dublin, I had some good contacts.
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