Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. We also cover best practices to help you create logical user flows and develop memorable user experiences. Collect user feedback to improve your user flows.

Data Visualization 104

Data Visualization Customer Feedback Analytic Tools User Testing 104

Gainsight

OCTOBER 20, 2021

Leading a go-to-market strategy can feel like a hailstorm. And all the while, the pressure of launching a successful go-to-market strategy is forming all around. There are three pillars to support your product-led go-to-market strategy and lead your team to success. Why perfect your product-led go-to-market strategy?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Userpilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. By digging into the user flow data, you can spot friction points and identify improvements to enhance the user experience. In this article, we answer the question: how does user behavior analytics work? Reduce customer churn.

Data Visualization 99

Data Visualization Analytic Tools Feedback Software User Testing 99

Userpilot

DECEMBER 12, 2023

A successful roadmap should include information on UX vision , strategy, goals, themes, milestones, and a timeline. UX research aims to identify specific user pain points. Common research techniques include user behavior analysis, surveys, and interviews. Book the demo! improving retention). What is a UX roadmap?

Roadmap 102

Roadmap Customer Experience UX Product Research 102

Userpilot

SEPTEMBER 14, 2023

TL;DR Customer segmentation is the process of splitting users into groups based on shared characteristics. There are many different ways to segment and define user segments. There are many types of user segmentation models to choose from. If you want to build advanced user segments easily, give Userpilot a go.

Customer Experience 101

Customer Experience Analytic Tools User Testing Feedback Software 101

Userpilot

FEBRUARY 25, 2024

Sales funnels track lead conversion to customers, focusing on demo-to-trial and trial-to-paid stages, using conversion and churn rates. Proactive in-app support enhances user experience and conversion rates by delivering targeted, contextual help to users as needed. Free trial conversion rate.

Data Visualization 103

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 103

Userpilot

OCTOBER 6, 2023

Best of all, it compounds its ROI as you start iterating strategies and optimizing your marketing process. TL;DR A B2B marketing funnel is a framework that helps product marketers streamline the customer journey, from their initial awareness of your product until they finally make a purchase. But how can you use it?

B2B 105

B2B Analytic Tools Feedback Software Data Visualization 105

Userpilot

FEBRUARY 25, 2024

The model is quick to implement, making it one of the best product development frameworks for SaaS. TL;DR The Kano model is a product development framework that helps identify and categorize customer needs based on the level of delight they can deliver in comparison to the effort invested. Book a demo now to learn more.

Customer Satisfaction 103

Customer Satisfaction User Testing Customer Experience Customer Feedback 103

Userpilot

MAY 17, 2022

There will always be changes, updates, and improvements that need to be implemented to improve user experience and keep products competitive. We’ll cover some strategies that will drive product stickiness through continuous improvement based on user feedback. Get a Userpilot demo and see how.

Feedback Software 98

Feedback Software User Testing Product Research Customer Feedback 98

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? Let’s go over how you can effectively use the GSM process to improve your user experience. Google’s HEART framework is a method that focuses on improving the UX of your product. What are signals?

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Userpilot

MARCH 6, 2024

TL;DR The product funnel is a framework outlining the stages of the customer journey , starting from its discovery and ideally leading to customer loyalty and advocacy. A well-designed product funnel enables teams to evaluate and optimize their marketing strategy for more targeted and personalized customer engagement. Book the demo!

Analytic Tools 97

Analytic Tools Data Visualization Research Software Onboarding KPIs 97

Userpilot

NOVEMBER 23, 2023

Product management involves analyzing user experience , so a product manager needs to be able to use a range of techniques to do it effectively. Identifying the key touchpoints and mapping out the user journey at all stages of the customer lifecycle is another essential skill. Book the demo! What’s the difference?

Analytic Tools 100

Analytic Tools Research Software Data Visualization Product Research 100

Userpilot

OCTOBER 4, 2022

Driving activation is a critically important skill for SaaS owners and product managers: in this article, we’re going to explore the most effective activation strategies for driving growth and engagement. A customer activation strategy is about devising the most effective customer journey in pursuit of that aim.

User Testing 95

User Testing Customer Experience Customer Feedback Data Visualization 95

Userpilot

MARCH 24, 2021

Defining your product strategy is the most important aspect of deciding to build something new. What is a product strategy? Discovery and Experimentation as Part of Product Strategy 5.Where Where to start – Product Discovery vs Product Strategy How Userpilot Helps. What is a product strategy? Key Results.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Userpilot

MARCH 25, 2024

Collect insights from the data and make informed decisions to improve user activity. You can easily identify trends in user activity with Userpilot’s intuitive product analytics tools. Schedule a demo now to find out how. A user activity trend is a behavior pattern observed over a specific duration. Reduce drop-offs.

Data Visualization 102

Data Visualization Customer Feedback User Testing Customer Experience 102

Userpilot

MARCH 6, 2024

Impact of feature updates to examine whether your efforts are even making a difference to user satisfaction or not. Book a demo now to see how Userpilot can help you better understand customer behavior. It can be as simple as looking to improve user engagement , identify popular features, or collect insights for product development.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Research Software 92

Userpilot

MARCH 7, 2024

UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics. Book a demo with Userpilot to get the best value for cost for your business! Take advantage of goal-setting frameworks to have a more holistic picture of your actual goals.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

Userpilot

NOVEMBER 14, 2023

In particular, it covers: What omnichannel analytics are Why it’s important to track How to implement your omnichannel analytics strategy Omnichannel analytics tools Let’s get right into it! Analyzing customer journeys across all channels allows teams to remove friction that stops users from progressing down the funnel.

Analytic Tools 103

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 103

Userpilot

APRIL 16, 2024

Book the demo to see how to use it for customer journey analysis. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are customer journey insights? They guide decision-making and strategy optimization to enhance the customer experience. Don’t believe me?

Data Visualization 102

Data Visualization Customer Feedback Analytic Tools Feedback Software 102

Userpilot

OCTOBER 18, 2021

Strategies – so you know which steps you should take on the way to higher, faster, and more sustainable growth. If you want your SaaS to grow sustainably, you should implement at least one of these strategies: adopting a product-led growth model, creating valuable and actionable content, in-app onboarding , exceptional customer care.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Onboarding KPIs 97

Userpilot

AUGUST 5, 2023

The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience. A data tracking plan is the framework used and strategies implemented to collect and analyze data for valuable insights. SMART goals framework.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 97

Userpilot

MARCH 28, 2024

It involves collecting data about user interactions with the product and analyzing it for patterns. Its aim is to help teams understand user behavior and offer actionable insights on how to improve the user experience. Userpilot is a product growth platform with user analytics and feedback functionality.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Product Management University

JANUARY 5, 2023

Product managers can use the 5 Ws to create user and buyer personas , create product roadmaps, script product demos, and more. Product managers can use this framework to establish relevant KPIs that focus on the broader objectives of the company rather than vanity metrics. How will we succeed as a company (strategy)?

Product Management 130

Product Management Product Manager Customer Experience Customer Feedback 130

Userpilot

JULY 17, 2023

By looking at customer experience analytics, you’ll be able to use these valuable insights to make data-driven decisions instead of relying on your product marketing strategy alone. You can use the SMART goal-setting framework to ensure that you gain insights on data points that actually reflect customer needs and business goals.

Data Visualization 98

Data Visualization Customer Experience Analytic Tools Customer Feedback 98

Userpilot

NOVEMBER 21, 2023

Craft a comprehensive go-to-market strategy covering your product positioning , pricing , marketing campaign details, and launch timelines. Your feature launch marketing strategy should use a range of channels, like in-app announcements , emails , and social media posts. If you can find buyers at this stage, you’re onto something.

Product launches 98

Product launches User Testing Product Research Analytic Tools 98

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! Are you in?

Data Visualization 94

Data Visualization Analytic Tools Embedded Analytics Feedback Software 94

Userpilot

OCTOBER 24, 2023

TL;DR Resurrected users are individuals who were previously inactive but are now re-engaged as a result of a targeted retention strategy. The retention lifecycle framework helps you identify users according to their stage of the product journey and come up with relevant retention strategies. Current user retention.

Customer Experience 94

Customer Experience User Testing Customer Feedback Onboarding KPIs 94

Userpilot

AUGUST 29, 2023

The product management process starts with building an understanding of your users and the market, defining a vision and strategy , generating and prioritizing ideas that could solve user problems, articulating them in a clear roadmap, launching an MVP, and then gathering feedback to evolve it over time.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Userpilot

AUGUST 13, 2023

Examples of different prioritization frameworks. A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions. To see how Userpilot can help you make informed prioritization decisions, book the demo!

Data Visualization 97

Data Visualization User Testing Customer Experience Feedback Software 97

Userpilot

JULY 7, 2022

Product-led growth metrics provide you with valuable insights that you can use to improve your user retention and increase revenue. A product-led growth strategy focuses on using the product to acquire, activate, convert, and retain customers. What is a product-led growth strategy? Pirate metrics framework. Activation.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Product Research Customer Feedback 98

Userpilot

JULY 18, 2023

TL;DR Product strategy tools assist product teams in defining, creating, and executing product strategies aligned with business objectives and user needs. Use a free trial and book a demo whenever possible. These tools enable product managers to conduct market research , competitor analysis, and user feedback analysis.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Reporting Tools 97

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Product strategy defines who we are building for, what to build, and how to build it. What is product strategy?

Product Research 97

Product Research User Testing Customer Feedback Research Software 97

Userpilot

JUNE 22, 2021

Companies that adopt customer success strategies aren’t just trying to score points in front of their customers. Okay, while their users obviously do benefit from these strategies, one of the key perks for businesses besides customer satisfaction is a reduced strain on customer support. What is a customer success strategy?

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Userpilot

FEBRUARY 4, 2023

You can develop and execute strategic initiatives with the OKR framework. Strategic initiatives serve as the core foundation for your company’s strategies and play a crucial role in their success. Goal Objectives Strategy Tactics (GOST) marketing plan model. What are strategic initiatives? In-app guidance – Slack.

Feedback Software 97

Feedback Software Analytic Tools Research Software Product Research 97

Userpilot

OCTOBER 4, 2022

Growth loops are a compounding growth strategy where the user fuels future growth by reinvesting their outputs into new inputs for the next growth cycle. With three main parts: input, action, and output, growth loops come in many formats including referral programs, user-generated content, social shares, and more.

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98

Userpilot

JUNE 26, 2023

Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. You can also use a product metrics framework, ie. Google HEART, Pirate Metrics , or North Star Metric framework to choose the right product metrics. How to select the right metrics?

Onboarding KPIs 87

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 87

Userpilot

SEPTEMBER 28, 2022

They help bring your vision to life and inform your overall strategy. There are many practical, effective goal-setting frameworks to draw from to inform your own goal setting. Locke & Latham’s five principles are another impactful framework. Here’s a handy goal-setting framework to bear in mind.

Product Goals 98

Product Goals Feedback Software Customer Feedback User Testing 98