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Data Tracking: How to Create A Plan for Collecting and Analyzing Data?

Userpilot

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. Use feature tagging to track feature usage. Get a Userpilot demo if you’re looking for the best platform for actionable in-app data tracking. What is data tracking?

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15 Good UX Examples For SaaS Every UX Designer Should Follow

Userpilot

Investing in good UX design will remove unnecessary friction from your product and reduce churn. Amplitude’s witty cookie policy modal shows that even ‘boring’ parts of UX can be engaging. Mixpanel lets first-time users explore the product using demo content. Todoist uses its own to-do checklist for user onboarding.

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To PLG or not to PLG

The Product Coalition

There’s lots of writing about Product Led Growth (PLG). Why NOT to PLG I’ll start off by saying that even though we went with PLG, I still don’t think it’s the best choice for most startups: First of all, it’s not a good fit for many companies and products. Trust me — there are zero sales-led startups with good onboarding.

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8 Product Led Growth Strategy Lessons For Your SaaS Product

Userpilot

One of the latest buzzwords in the SaaS circles is the ‘Product-led growth’ strategy. Several SaaS experts are raving about this ‘go-to-strategy’ that promises to boost customer engagement and satisfaction by making the ‘product’ the hero of everything the organization does.

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What is Content Testing: Benefits, Methods, and Tools

Userpilot

In many cases, content is the first touchpoint of your customer journey – your prospects’ first interaction with your product. Content testing should happen at every stage in your product’s journey – from idea to prototyping , to after it’s published live. The digital world is full of content.

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Customer Gap in SaaS: What Is It & How To Conduct an Analysis To Close the Customer Gap?

Userpilot

The customer service gap is the difference between what your customers expect from your product and the actual service they get. Customer expectations are beliefs and thoughts about a product or a service before accessing and testing it out. Use microsurveys to collect user feedback and uncover improvement areas of the product.

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Customer-Led Growth: What Is It and How To Implement a Customer-Led Strategy in SaaS?

Userpilot

Is it possible to increase user engagement by focusing on a customer-led growth strategy and hit the metrics you are hoping for? Customer-led growth approach improves customer experience , simplifies the onboarding process, and boosts customer loyalty. Close the feedback loop through personalized announcements after product changes.