ProductPlan

MARCH 14, 2023

Regardless of their scale and scope, they’re all products with production schedules, marketing plans, sales teams, logistics specialists, and—in most cases—product managers. They range from gargantuan MRI machines to cotton swabs to the patient portal software for scheduling appointments. For those contemplating moving into the $4.3

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Pragmatic Marketing

NOVEMBER 21, 2018

According to Pragmatic Marketing’s research, Product teams spend 73% of their time on tactical activities. Loop In the Teams Who Will Use Your Data. While this is a no-brainer when it comes to managing product development, make sure you take the same approach for customer testing. There’s also the issue of time.

User Testing 70

User Testing Product Research Customer Experience Data Visualization 70

ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. The Product Team’s Role in Customer Experience Strategy.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

Andrew Chen

SEPTEMBER 4, 2018

Sonal: I love that you said that because one of the complaints I’ve heard about “growth hacking” is that it’s just marketing by a different name, and what I’m really hearing you guys say is that there’s a systemic point of view, there’s rigor to it, there’s stages, there’s a program you build out.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Intercom, Inc.

JULY 23, 2020

Like it or not, however, we now have no choice but to adapt – and that means ushering in a new era of potentially more efficient products, if we can just figure out how to get through a difficult learning curve where we’re frantically switching between calendars, video chats, email clients, spreadsheets, and documents. So what’s the solution?

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118