The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. instead, carefully chosen tools and processes help PMs and their teams gain efficiency.

Research Software 91

Research Software Feedback Software Technical Review Software Review 91

Gainsight

AUGUST 31, 2020

Their platform, like Gainsight, is a business-impacting tool for their clients. ServiceChannel worked diligently at operationalizing the survey itself. The team also made sure that it was short in length and easy to understand. . The team also made sure that it was short in length and easy to understand. .

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Customer Feedback 52

ProductPlan

JUNE 1, 2023

Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. Where are product teams getting their feature ideas? Why do product teams become feature factories? But are you solving for actual customer problems?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. The Product Team’s Role in Customer Experience Strategy.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

Andrew Chen

SEPTEMBER 4, 2018

You had to manually sell some restaurants come for the tools, stay for the network, but then once the consumers got enough of a selection and started to use it, it was game over. . And I think the similar kind of analysis you can do for B2B companies is for products that have different sized teams using it. Jeff: Yeah.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Intercom, Inc.

JULY 23, 2020

Daniel Scrivner believes the answer lies in asynchronous tools that allow people to get their work done without bottlenecks: send off a product at the close of play, get feedback overnight, apply revisions, and ship the next day. When most people think of product development, they imagine an in-person experience. billion in 2015.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Business of Software Conference

NOVEMBER 26, 2018

Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. I felt this incredible intense pressure from the team and also from within myself to launch what we had built.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103