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A Guide to Choosing the Best SaaS Learning Management System

Userpilot

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. A self-hosted LMS, on the other hand, is installed on the customer’s own servers.

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Userlane vs Walkme: Which is the best tool for onboarding?

Userpilot

Userlane’s code-free digital adoption platform runs as an overlay on software applications. The software allows you to create in-app, interactive content that guides users through processes in real-time and offers them intuitive on-demand assistance, within any browser-based application. Userlane Reviews.

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty. Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few.

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Product Analytics Metrics: What To Track & How To Optimize Them?

Userpilot

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? What is The Importance of Product Analytics?

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Customer Lifecycle Management in SaaS: How to Increase Engagement at Each Stage

Userpilot

Invite customer reviews, encourage referrals, and create loyalty programs at the loyalty stage. For example, customer service reps may use CRM software to keep track of customer complaints or inquiries and manage customer support tickets. Potential customers analyze competing products and read reviews. Here’s how.

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16 Customer Acquisition Strategies To Increase Conversion Rates

Userpilot

Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). Adobe Illustrator’s rating on G2.

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UX Research Process: A Step-By-Step Framework

Userpilot

The UX research process consists of 4 main stages, Discovery , Exploring, Testing, and Listening, which follow the development process and during which it becomes increasingly more specific. To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer.