This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Tips for managing global innovation projects Watch on YouTube TLDR In this episode of Product Mastery Now, I speak with Jack Hsieh about successful product development strategies. For example, his business unit needed to coordinate holidays across three regions: Sweden, Taiwan, and Japan.
How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. Why study the 19 key activities of software product managers?
A custom ChatGPT model that helps accelerate product innovation Watch on YouTube TLDR In this episode, I interview Mike Hyzy, Senior Principal Consultant at Daugherty Business Solutions. He emphasized a fundamental shift in how we should approach product development.
James shares that many teams are now working with their second or third generation of AI tools, particularly in sales and marketing. This example revealed a deeper structural issue: The company needed to move up-market from a commoditized position to remain competitive.
Speaker: Jim Morris, Founder, Product Discovery Group
By using the Product Discovery Cycle, teams can find new ideas, understand customer pain points, and test solutions quickly and cheaply. When teams solicit and act on customer feedback, they can cycle through ideas quicker, and find the best ones sooner. Developing multiple solutions to address your customers' major pain points.
As product managers, we often focus on the development and success of the products we bring to market. Developing and nurturing a strong personal brand is critical, not only for advancing your career but also for building influence within your company and the broader product community. However, personal branding is an ongoing journey.
A Fresh Perspective on Product Development Anya challenged common assumptions about product development strategy. This approach has informed her success across different industries and roles, from retail to technology. ” The problem? Instead, a startup should focus on solving one problem better than anyone else.
How product managers are transforming innovation with AI tools Watch on YouTube TLDR In this deep dive into AI’s impact on product innovation and management, former PayPal Senior Director of Innovation Mike Todasco shares insights on how AI tools are revolutionizing product development.
In our new webinar, Rosie, Director of Product Marketing at Alchemer, sat down with Justin, Alchemer’s Integration and API Product Manager, to dive into a topic every CX team should be thinking about: automating customer feedback collection and management. This isn’t just a demo (though yes, Justin gives a fantastic one in this webinar).
Tweet This Teeba liked how Teresa focuses on continuous discovery, and she learned about the opportunity solution tree at a conference. “I In the action phase, I demonstrated how I aligned the product outcomes, identified opportunities, and proposed solutions accordingly. This one focuses on customer support within the platform.
Whether you’re already deep into AI tools or just getting started, you’ll learn what tools you should be paying attention to, which tool to use when, and how to get unstuck when you run into an issue. Choosing your tooling Current AI developmenttools come in three types: Chatbots (e.g.
While Eva Spexard s work doesnt fit into the typical product mold, shes found ways of applying a continuous discovery mindset, including conducting customer interviews , building opportunity solution trees , and making iterative improvements over time. The opportunity solution tree related to a lack of role clarity at Passion.io.
Featuring an engaging discussion with Inis Hormann (Marketing Director Germany, Cepheid) and Steve Kury (Leadership Development Consultant, SHK Leadership Consulting), the session provided actionable insights for PMs at every level. Creativity: Bringing unique ideas and solutions to the table.
Introduction to customer satisfaction surveys Customer satisfaction surveys are vital tools for understanding what customers think, feel, and experience. Surveys provide a range of insights, from quick feedback after a purchase to in-depth assessments of brand loyalty. Satisfied customers are more likely to become repeat buyers.
With the right release notes template, you can transform your software updates from snooze-fests into engaging content that keeps your users in the loop. Here are the most common types of release notes: Software release notes : These documents summarize changes made in a new software release. What are release notes?
Dismantling Misconceptions About Innovation We start by addressing common misconceptions about innovation, particularly the belief that creativity is an innate talent rather than a skill that can be developed. This idea is especially important for product managers and leaders responsible for driving innovation within their organizations.
To deliver high-quality online courses we were patching together several different tools to create a good student experience. We used Teachable as our course platform, Slack for our community, Zoom for our live sessions, Google Calendar to send out course invites, Miro for collaboration, and Mailchimp to send out course emails.
They build systems for curiosity, flexible planning, and continuous learning that help their teams thrive even when the path ahead is unclear. We put together a complete strategy breakdown with 20 frameworks, real-world examples, and targeted guidance for both PMs and CPOs. Uncertainty is not the exception anymore. Want to go deeper?
The collaboration between AMS and MIT researchers has yielded impressive results, with AI tools not only matching human analysts in identifying customer needs but often exceeding themespecially for emotional needs that humans might overlook. But it is changing, with AI tools that are transforming how we uncover and analyze customer needs.
Recently, at Hemnet, Sweden’s beloved property platform, she led product development that drove a 130% increase in top line revenues, making it the growth engine of the business. This approach leads to better solutions and stronger buy-in from teams responsible for building and supporting the product.
Replit has 34 million users globally and is one of the fastest-growing developer communities in the world. Prior to Replit, Amjad worked at Facebook, where he led the JavaScript infrastructure team and contributed to popular open-source developertools. Use AI-powered platforms for quick prototyping.
Which product feedbacksoftware should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. In this round-up, I cover 21 of the best product feedbacksoftwaresolutions. Free trial?
Let’s review everything your customer success team has to do in the absence of any customer success tools. That’s where CSM tools come in, to proactively manage all of the above and more. Best customer success software for startups and small companies. Defining a customer success tool and other FAQs.
Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. UX analytics tools worth considering. UX analysis benefits product managers by providing data-driven insights to guide product development decisions and prioritize features.
You’ve just downloaded the hottest new app everyone’s talking about. Defeated, you close the app, unsure if you’ll ever open it again. Onboarding automation uses technology (such as conditional flows and sequences) to guide users through their initial experience with your product. Where do you start?
We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. I started my career as a software engineer. I did classic web development before there were frameworks back in the ’90s.
We can create systems that gently sway judgments and match actions with long-term objectives to combatthis. Heres how each principle can be applied to develop better savinghabits: Reciprocity People feel obliged to reciprocate gifts or favors. Some apps reward users with bonus interest or cashback for consistent savings contributions.
From new UX-related technologies and automation to personalization. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. Together, these technologies are transforming how UX design approaches personalization, accessibility, and user interaction.
An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? What is an interactive product demo? Define your goals : What do you want to achieve with this demo?
Its a technique borrowed from the world of film and designbut it might just be the most underrated tool in a product managers toolbox. Why Storyboarding Works A storyboard is just a sequence of visuals that shows how a user moves from a problem to a solution. Example: Why: Remote teams waste time switching between disconnected tools.
When your company adopts multiple SaaSsolutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions.
Dismantling Misconceptions About Innovation We start by addressing common misconceptions about innovation, particularly the belief that creativity is an innate talent rather than a skill that can be developed. This idea is especially important for product managers and leaders responsible for driving innovation within their organizations.
Most product teams get mobile app analytics wrong. They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. Heres what goal-based analysis would look like.
What separates a good app from a great one? It’s what you do with the behavior data your app collects. All questions you can only answer with: Mobile app tracking. All questions you can only answer with: Mobile app tracking. What is mobile app tracking? Track mobile app engagement metrics with Userpilot.
Artificial intelligence is not just a backend technology anymoreits now front and center in the user experience. As designers, were no longer just creating static interfaces; were shaping dynamic, adaptive systems that learn, respond, and even create alongside us. The key challenge here is designing trustworthy and helpful dialogues.
1] Below are four examples of how this can be achieved. Note that Ive decided not to state the names of the tools I found, partly as the AI landscape is changing rapidly and partly as you should research and select the tools that work best in your context rather than trusting my judgment. [2]
Every great solution starts with finding the real problemand often, its not what it first seems. A Story to Start During my time consulting with a Fortune 500 financial services company, I encountered a significant challenge they faced with the rollout of a digital platform aimed at streamlining client account management.
And it’s best built by a team that understands all four — analysts, designers, and developers — who can speak your business language. Cascade: UI Elements in Light Mode Templates and AI tools can help in spots, but they don’t feel your context or see every nuance. In the wrong hands, they can turn a helpful tool into a harmful one.
Core 4 pulls everything they’ve learned from working with thousands of teams into a single unified developer productivity framework. Laura Tacho is the CTO at DX , has taught over 1,000 tech leaders through her course on developer productivity metrics , and on the side is an executive coach for engineering leaders.
Why a Brand Matters More Than Ever in the DigitalAge The accelerating shift to digital banking and Fintech solutions means customers interact with financial service providers through multiple digital channels-mobile apps, websites, smart watches, social networks, third-party services, voice assistants and more.
Leaders and Stakeholders Still Expect Specific Solutions Hope Gurion: Well, you kind of touched on it. And then their first resistance point is when the same leaders and stakeholders are saying, “Where’s the solution that I was expecting from you?” You were just doing some stuff differently to get me that solution idea.
The solution seems obvious: improve your customer research process. This article will walk you through what customer research really is, from choosing your research methodology to recruiting participants, analyzing feedback , and beyond. What is customer research in SaaS?
This statistic buttresses the importance of personalization during app conversion optimization. First, though, let's explore what app conversion is and how you can determine a good conversion rate for your mobile app. What is an app conversion? What is a good conversion rate for an app?
For example, let’s say your team is developing new project management software for small- to medium-sized businesses. For instance, here is how you can personalize an onboarding checklist based on your customers’ JTBDs: ‹ › Onboarding personalization example. Asana’s in-app onboarding flow.
We organize all of the trending information in your field so you don't have to. Join 96,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content