Userpilot

MARCH 2, 2022

Wondering how you can leverage SaaS OKRs to drive success in your business? So, let’s see how you can implement SaaS OKRs successfully to track progress towards these goals and drive product growth. They allow you to develop clear goals and monitor progress towards objectives regularly. What are OKRs in SaaS?

Feedback Software 105

Feedback Software Onboarding KPIs Reporting Tools Product Research 105

The Product Coalition

SEPTEMBER 7, 2022

Minimum Viable Products: Why You Should Test Before Investing In Ideas Let’s analyze the advantages of MVP-based software development. Why should you invest in MVP development? are somehow related to the lack of a common project goal and vision. The first version of Buffer is a good software example of a MVP.

User Testing 122

User Testing Feedback Software Research Software Product Research 122

Usersnap

MAY 17, 2023

The struggle to highlight crucial details, collaborate effectively, and provide targeted feedback is real. But what if I told you there’s a game-changing solution? In this article will review the best tools in 2023 based on their features, usability, pricing, and customer reviews. Let’s dive in!

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. For your product marketing strategy, however, you’ll need to align your sales and marketing teams, create a value-based pricing strategy , collect and apply customer feedback , and map out the customer journey.

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

Userpilot

APRIL 18, 2023

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. Offer self-service support via in-app resource centers.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

The Product HQ

JUNE 1, 2024

Technical Skills As an AI product manager, not having a strong command of the technical aspects of product development is out of the question. It also requires you to have a sound foundation in the technologies that developers use to build AI products. Consider our Product HQ Technical Product Manager Course.

Artificial Inteligence 98

Artificial Inteligence Analytic Tools Research Software Feedback Software 98

Agile Velocity

MAY 3, 2024

Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture. Siloed transformation efforts at the team level can result in suboptimal outcomes and fail to address systemic issues that hinder agility at the organizational level.

Agile 92

Agile Data Visualization Feedback Software Reporting Tools 92

Userpilot

MAY 22, 2023

A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. You can build a CX strategy by: Starting clear customer experience vision and goals using the likes of SMART framework. Offer self-service support in multiple formats and an in-app resource center.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Product Research 96

Userpilot

MARCH 29, 2023

In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! social media engagement or email click-through rate), or feedback data (e.g., The next step involves collecting relevant customer data with appropriate analytics tools.

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

JUNE 10, 2022

The fact that this type of customer feedback can come from multiple customers through multiple channels at the same time, puts a lot of pressure on the task. To collect feature requests, you should: Add a feedback widget in your resource center or send in-app surveys. In-app real-time feedback from users.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? They lead a team that consists of developers and designers. In structure by segments , product teams group customers according to predefined attributes and each team is responsible for developing the product to satisfy their unique needs. Product Team Roles.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Userpilot

MARCH 13, 2023

Any savvy SaaS owner or product manager should have a roster of product survey questions to draw from when gathering valuable data. In this article, we’re going to set you up for success with a whopping 20 ideas to draw from and use in your own SaaS. What better way to gather customer feedback ? What is a product survey?

Product Research 98

Product Research Customer Feedback User Testing Customer Experience 98

Alchemer Mobile

JULY 13, 2021

Product experiences should help your team educate and nudge customers through every stage of their relationship with your brand, including onboarding, feature adoption, expansion and growth, product planning, and long-term retention—all while centering on a regular cadence of listening to and acting on customer feedback.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

ProductPlan

NOVEMBER 2, 2022

What is feedback management? Feedback management collects user feedback to identify opportunities to improve a product or service. Why does feedback management matter? “Customer feedback is the easiest way to gain insights into things that matter to your business. When and how should you gather input?

Customer Feedback 52

Customer Feedback User Testing Feedback Software Data Visualization 52

Userpilot

JUNE 17, 2022

Let’s help you find the differences so you can choose the most relevant one to maximize customer retention and boost your SaaS growth. Setting the team vision and mission is the first thing you should do to motivate your employees. Keep feedback loops to perfect your OKR framework.

Feedback Software 52

Feedback Software Product Research Customer Feedback Reporting Tools 52

Userpilot

JULY 30, 2021

The different types of product managers include the traditional product manager, the product owner, the growth product manager, the technical product manager, and the platform product manager. It’s the ultimate interdisciplinary role and is often considered “the glue” that holds a product development team together. Evaluating ideas.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Userpilot

DECEMBER 12, 2023

Product roadmaps provide a high-level view of all product development motions, including UX ones. A successful roadmap should include information on UX vision , strategy, goals, themes, milestones, and a timeline. Next, plot the UX initiatives on the roadmap using a project management or roadmapping tool like Asana or Roadmunk.

Roadmap 105

Roadmap Customer Experience UX Product Research 105

Userpilot

JANUARY 29, 2023

Without validating features, it’s easy to create products that aren’t aligned with their vision or are difficult to differentiate. Developing features without validation results in bloated products and unnecessarily drives the cost of development up. Product teams should invest in validation when developing the MVP.

User Testing 98

User Testing Product Research Framework Feedback Software 98

Revulytics

JANUARY 23, 2018

Working with Microsoft, Steelcase recently revealed technology that exposes data from sensor-connected office furniture and rooms that, as a first use case, aim to help optimize the use of conference room space. In fact, studies have shown that software development teams spend 40 to 50 percent of their time on avoidable rework.

Analytic Tools 54

Analytic Tools Feedback Software Reporting Tools Data Visualization 54

ProductPlan

AUGUST 10, 2023

Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. A clear product vision Every business and product needs a vision to guide everything that follows, from strategy to staffing to roadmaps. The product vision defines where the business wants the product to be.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

Mixpanel

OCTOBER 10, 2019

At Mixpanel, we’ve developed a system where everybody in a position to talk to a customer can log a product gap. This system helps us capture and categorize product gaps based on the impact and severity of the problem. As a result, we are able to collect more customer feedback and build a better product.

User Testing 102

User Testing Customer Feedback Feedback Software Reporting Tools 102

The Product Guy

FEBRUARY 13, 2020

Onboarding: A huge number of hirings, from C-Level to PMs and Tech lead Process-oriented, not mission, not goals Purpose lost: make new employees impact the team as soon as possible No feedback-loop with new employees. Low accountability Limited visions of the product by PMs. Sometimes) Metrics in the loop, low customer loop.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

Userpilot

MARCH 24, 2021

It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. How do you set a product vision? Strategy is made up of three elements: your vision, objectives and roadmap. How do you set a product vision? How do you set a product vision?

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Userpilot

OCTOBER 13, 2022

To differentiate your product successfully, conduct market research, track product usage , and collect feedback to identify user needs. Also, check how it fits into your product vision. All great products start with a solid product vision. Having a clear vision will allow you to develop a robust strategy to realize it.

Product Research 98

Product Research User Testing Feedback Software Research Software 98

The Product Coalition

OCTOBER 22, 2018

It was called: F Customer Feedback Video will be available soon too. F Customer Feedback Hello, I’m Hannah Chaplin the CEO at Receptive. However, customer feedback is actually a huge opportunity for your business. You might not know it but a ton of customer feedback is probably trapped in your organization?—?spread

User Testing 60

User Testing Feedback Software Customer Feedback User Friction 60

Userpilot

OCTOBER 25, 2022

To define the product vision , product managers need to take their market research results along with the company objectives and use them to outline what they want the product to be like in the future. Collecting and analyzing feedback helps product managers evaluate their products and find ways to improve them.

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

The Product Coalition

MARCH 6, 2019

If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. Simply follow the below steps and tick them off in turn to deliver the best mobile app product you can.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

UX Planet

JANUARY 16, 2024

They believe so strongly in their vision that they assume it’s universally appealing. Market research for startup branding can be perceived as an unnecessary expense, especially when compared to product development or marketing activities that seem more directly linked to revenue generation. It’s a worthwhile investment.

Branding 92

Branding User Testing Product Research Data Visualization 92

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. Nico: Exactly.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Usersnap

OCTOBER 22, 2023

Pack your bags as we introduce you to tools like Intercom and Usersnap that helped pave the path to a holistic approach when it comes to the best customer engagement marketing strategy. Usage of a streamlined feedback menu 2. Continuous feedback loop and amazing customer satisfaction rater 4 strategies for ensuring customer success 1.

Data Visualization 52

Data Visualization Customer Feedback Reporting Tools User Testing 52

Crafty CTO

FEBRUARY 19, 2023

Simon Willison , maker of the excellent Datasette open source data exploration tool, had commented on a post by Stratechery’s Ben Thompson , who had captured Bing in the act of misbehaving. Kurzweil, Vinge, and Joy all painted bleak visions of the future of humanity–in a nutshell: We’re doomed.

Feedback Software 52

Feedback Software Research Software ChatGPT Product Research 52

Sachin Rekhi

OCTOBER 29, 2018

Thus the feedback we get directly from them has a huge say in prioritizing our roadmap. This significantly reduces the burden of capturing, cataloging, and the need to solicit additional feedback during quarterly roadmap planning. You typically aren't going to get much customer feedback that aligns with your monetization objective.

Roadmap 121

Roadmap Feedback Software Customer Experience User Testing 121

Agile Velocity

MAY 14, 2020

They are key inputs for your business and technology discussions around WHAT to work on. They are measurable outcomes – goal posts – that provide feedback on HOW your initiatives are doing. It’s more than “Training, Titles, Ceremonies, and Tools.”. The big WHY. It’s more than continuous delivery. What’s the Pay Off?

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

ProductPlan

AUGUST 10, 2023

Where charismatic leaders rally the troops around an ambitious vision with a massive potential payoff. A clear product vision Every business and product needs a vision to guide everything that follows, from strategy to staffing to roadmaps. The product vision defines where the business wants the product to be.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

ProductPlan

NOVEMBER 23, 2021

A deep understanding of the programming languages, APIs, databases, software, and information architecture used to build and run a product isn’t essential to the job in most cases. Product managers straddle development, operations, sales, marketing, and pretty much every other part of the business.

Analytic Tools 94

Analytic Tools User Testing Product Research Feedback Software 94

The Product HQ

JUNE 10, 2024

To name a few, these activities include product development, positioning, and pricing according to customer satisfaction. So product managers require many skills, including technical, marketing, customer feedback, data management, project management, and market evaluation skills. What problems does the new product tend to solve?

B2B 52

B2B Product Research User Testing Data Visualization 52