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15 Best Product Management Software Tools for PMs in 2023

Userpilot

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. CSAT surveys measure overall customer satisfaction with the product or feature. Let’s dive in!

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Customer Experience Improvement: What It Means for SaaS and How to Do It

Userpilot

In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. Customer experience improvement is optimizing your product and customer interactions to ensure users are happy at every point in their customer journeys. Leverage technology.

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How to Use Google’s HEART Framework to Improve Your SaaS Product

Userpilot

Let’s go over how you can leverage the HEART framework to improve your SaaS product. Ex-UX researcher at Google, Kerry Rodden, developed the HEART framework to map product goals with appropriate metrics and improve the UX. Build NPS surveys in-app without coding. What is the HEART framework?

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3 Tips for Developing Courses Your Customers Will Love

Gainsight

In other words, to create courses that meet the unique needs of your customers, you need to start by building detailed personas that give you insight into their goals, motivations, learning styles , and more. Ask yourself: What are their business and product goals? How do they measure success with your product?

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8 User Onboarding Case Studies to Learn From to Improve Your Onboarding Process

Userpilot

Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Analyze user feedback to determine which features need more attention in your in-app flows.

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The Ultimate Product Strategy Checklist for your Mobile App

The Product Coalition

If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. They also said they wished they had a clearer product roadmap strategy. What are you trying to achieve?