The Product Coalition
OCTOBER 6, 2023
This filter is not always beneficial — all too often, the communication is distorted, questions are misinterpreted, and frustration develops as a result. Call Centers Inbound and outbound call centers are constantly interacting with consumers regarding calls for various services and campaigns. In the United States, there are 11.7
BrainMates
SEPTEMBER 19, 2022
In order for a business to manage an efficient, happy and engaged workforce, there are a huge number of processes required – from payroll to rostering, health and safety, and employee development. These product managers are driving inbound and outbound activities, so they are part of the product team and the GTM teams.
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Intercom, Inc.
DECEMBER 21, 2021
It’s been another year of substantial change and mounting pressures for many support teams, with ever-rising inbound support queries, more businesses moving online, global supply chain issues , and pandemic-related budget cuts. If you’re at all interested in using customer research to drive key business decisions, this is a must-read.
Userpilot
MARCH 8, 2022
Evelyn Ebo is a Nigerian product manager with 9 years of experience in the microfinance industry experience, working cross-functionally with the Business Team (Business Development, Marketing, Finance, and Sales) and the Technical Team (Product Designer, Backend, Frontend Engineers, and Quality Assurance).
UX Studio
APRIL 6, 2023
Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. Although Parachute can be described as a web design company, they also offer development and digital marketing services.
UX Studio
APRIL 6, 2023
Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. Although Parachute can be described as a web design company, they also offer development and digital marketing services.
Intercom, Inc.
NOVEMBER 17, 2022
Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. I worked in healthcare, finance, media, in education. Today’s guest has been bootstrapping for most of her life.
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