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AI-Washing

Mironov Consulting

  For the last 6 months, many of my discussions with product leaders have been about how to apply good product fundamentals to AI – when so much of the broader conversation is shallow or technically suspect or reduces everything to generative apps.   8000 downloads, 2000 trial users!    (GDPR? 

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4 Ways to Improve In-App CX with Onboarding Techniques 

Alchemer Mobile

This initiative results in 900,000 app downloads in less than a year, a 130 percent boost in online sales, and a 76 percent increase in app usage. Scenario 3: Using futuristic technology can pay handsomely. Over 73 percent of consumers use multiple channels to shop ( Harvard Business Review ). Let the numbers do all the talking.

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Incorporating Empathy into Product Management

ProductPlan

Upon hearing news of customers frustrated when the product can’t do something your team never intended it to do or irritated with an arduous user experience due to external factors, it’s easy for newbie and veteran product managers to react with annoyance or anger. “Of Of course, it doesn’t work like that. That was never the intention!”.

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How Behavioral Cohorts Unlock the Customer Lifecycle

Amplitude

If all users of your audience were exactly alike, your customer lifecycle and tech stack would be simple: . Conversion is where potential customers differentiate your solutions from your competitors’—and this is where you can influence their decision. Within conversion , differentiating your product from your competitors is key.

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??Shep Hyken on getting customers to come back again and again

Intercom, Inc.

And it’s not just about strong retention and recurring revenue, although that’s certainly a plus; it’s knowing the customer won’t quit you over a new competitor with better technology, lower prices, or even a more convenient service. ” “You can have the greatest technology, but I’ve got news for you. Here it is.

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Churn Rate: Solutions With UX Design? Case Study On Xeropan

UX Studio

They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. We identified the goals of the collaboration, talked about fears and obstacles, features, competitors, technical requirements, created the brand’s persona, and mapped the current and ideal user journeys.

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Customer Development Guide For Product Managers

The Product Coalition

Blank defines customer development as a process of obtaining customer insights that can be used to create, review and optimize the ideas in product development. The most important aspect of custdev is that it helps to find customers and create a product and messaging specifically for them. Launch your product.