The Product Guy

JANUARY 5, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Guy

APRIL 4, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. Our shorter services are Expert Review , UX Audit , and Product Discovery.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

The Product Guy

FEBRUARY 18, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

The Product Guy

MAY 15, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader.

Article 81

Article User Testing Product Research Technical Review 81

freshtrax

FEBRUARY 21, 2023

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. After working as a licensed architect, he entered Chiba University in Japan for another Master’s degree in Engineering.

Research Software 52

Research Software Technical Review UX Data Visualization 52

The Product Guy

FEBRUARY 2, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

MARCH 2, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Coalition

APRIL 21, 2019

You are more likely to get the idea accepted if you work from within the system, increase people’s familiarity with the idea over time, and if you are upfront about its downsides. This could be engineers working on your product, product managers working on similar or adjoining products, and so on and so forth. Try this exercise.

Systems Review 60

Systems Review Technical Review Vision Customer Experience 60

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. For Slack, that was clearly the engineering and dev communities, who love new tools.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. We actually have a bit of a system.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

Intercom, Inc.

AUGUST 1, 2019

. “Michael is the rare CFO who also leads up marketing, which makes him the perfect person to talk us through the company’s trajectory” As the head of Intercom’s Early Stage program for Startups, the fast-growing fintech startup is one company I’ve been keeping my eye on. From Wall Street to startup. Short on time?

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Sachin Rekhi

FEBRUARY 16, 2020

Google - The Anatomy of a Large-Scale Hypertextual Web Search Engine, written by Larry Page & Sergey Brin in 1998. For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. Vision: Product Walkthrough.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Department of Product

NOVEMBER 2, 2023

Other products worth checking out this week include a new customer support startup called Plain. These autonomous systems, from physical robots to digital chatbots, are designed to interact with and serve customers. Shop is essentially a search engine which aggregates inventory from Shopify stores, bolstering its network effects.

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

Business of Software Conference

OCTOBER 11, 2023

When everyone is doing (in their opinion) the right thing in the moment, the performance at a high level is subpar A great strategy that we’re not good at executing is a bad strategy Finding the problem: reverse-engineering the status quo as an “alien” — someone who cannot impart any judgment in the company Often, these values and strategies are not (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

svpg

SEPTEMBER 30, 2016

So when Microsoft released the most "full-featured word processor ever for the Mac" that crawled on their Macs -- we're talking literally two minutes to startup-- the community immediately started posting in newsgroups that Microsoft was actually trying to "kill the Mac.". The title is not important; the work they do is.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Modus Create

JUNE 7, 2022

With new offerings from both startups and established competitors crowding the market space every day, you need to operate efficiently to maximize profit margins and increase market share. A performance bottleneck in a single area necessitates complex refactoring or the acquisition of additional infrastructure to bolster the entire system.

Enterprise 98

Enterprise Technical Review Customer Experience Software Review 98

Andrew Chen

SEPTEMBER 4, 2018

Today’s episode is all about growth, one of the most top of mind questions for entrepreneurs — of all kinds of startups, and especially for consumer ones. Part 1: User Acquisition. Hi everyone welcome to the a16z Podcast, I’m Sonal. So joining to have this conversation, we have a16z general partners Andrew Chen and Jeff Jordan.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. For Amazon, speed is a critical competitive differentiator. Amazon quickly became the leader in e-commerce. Britannica.com ).

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

UX Studio

JANUARY 17, 2024

She practices thought leadership and leverages her diverse expertise to mentor designers, guide leaders, and provide strategic counsel to startups. And now, being an adult, I think I’m trying to get back to this, childish part of me and actually dreaming about things that are not goals and like probably differentiating these two things.

User Testing 75

User Testing Research Software Customer Experience Product Research 75

Userpilot

MAY 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. Spekit prides itself on the robustness of its internal database system. Let’s have a look at both below!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

eG Innovations

MAY 8, 2020

What differentiates eG Enterprise APM? Answer : I am Arun Aravamudhan and I lead the product engineering teams for APM (Application Performance Monitoring) and EUM (End User Monitoring) product lines at eG Innovations. Imagine a user logging on to a system. Was it due to the browser or the network or the backend?

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Software Review 59

Business of Software Conference

MAY 21, 2020

Alex Yang // VP of Engineering, Simprints. Everyone knows that hiring engineers is really hard. The best candidates they have their pick of where to work and it’s really hard for small startup to compete. So, against this calibre of competition how does a small startup managed to remain competitive?

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And so after a few more years doing that, I left and joined a startup. At the same time, I was doing a bunch of startup advisor work.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, we know it’s really tricky to choose “the one” We’ll spill the beans though – Spekit is not really a customer feedback tool, you can use it for employee feedback collection, that’s it. You can find more reviews on G2 or Capterra.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Intercom, Inc.

JANUARY 31, 2019

As part of the process, we’ve spent a lot of time reviewing who we should be selling to these days, and how we should be selling to these customers. This is something that we saw with a lot of our startup clients, and a mistake we didn’t make with Close, which I am very grateful for. Speed is everything.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Pragmatic Marketing

OCTOBER 11, 2019

So I moved into that in Google when this startup had acquired and then four years ago, I joined HubSpot, to really, really focus on that. You know, I think we always want to tell an interesting and unique and differentiated story but we don't want to just make it up. And then I think we look in the market for validation.

Product launches 70

Product launches Research Software User Testing Product Research 70

Pragmatic Marketing

OCTOBER 11, 2019

So I moved into that in Google when this startup had acquired and then four years ago, I joined HubSpot, to really, really focus on that. You know, I think we always want to tell an interesting and unique and differentiated story but we don't want to just make it up. And then I think we look in the market for validation.

Product launches 70

Product launches Research Software User Testing Product Research 70

Userpilot

FEBRUARY 21, 2023

It essentially allows people like product managers, product marketing managers, or marketers (who may not necessarily have a background in engineering) to create in-app onboarding experiences, optimize signup and onboarding flows, etc. 3000 – 5000 MAUs : Startup plan from $489/mo, Growth from $1449/mo. What users say about Apty?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Business of Software Conference

NOVEMBER 12, 2019

So I know that it’s possible and I’m here talking to you today to share some tactical strategies that you can use in your startup to compete with such a big company. We lost some of our functionality as a tool due to API changes. Every engineer in this room is the most talented and brilliant engineer that has ever existed.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Userpilot

MARCH 20, 2023

With so many tools available on review sites, finding a software that suits your requirements and budget can be overwhelming. The Startup (starter) plan is quite restrictive and expensive (starts at $349/mo for 2500 MAU and includes 1 Launcher only and 5 micro surveys). Apty had a great support system to help through those challenges.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Business of Software Conference

NOVEMBER 12, 2019

So I know that it’s possible and I’m here talking to you today to share some tactical strategies that you can use in your startup to compete with such a big company. We lost some of our functionality as a tool due to API changes. Every engineer in this room is the most talented and brilliant engineer that has ever existed.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. What users say about Userlane When it comes to reviews, customers are mostly enjoying a positive experience with Userlane. Apty had a great support system to help through those challenges. Offers only interactive walkthroughs , known as lanes.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

It essentially allows people like product managers, product marketing managers, or marketers (who may not necessarily have a background in engineering) to create in-app onboarding experiences, optimize signup and onboarding flows, etc. Apty had a great support system to help through those challenges. Not convinced?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52