Business of Software Conference

FEBRUARY 16, 2021

11:22 Mark: And were you considering equity finance at the same time? 19:57 Mark: And what can you say about that, in terms of kind of finances of the business when you were raising? Every day, every hour can be that and I think that’s the message. And you can do it at a much better interest rate. Was it profitable?

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Userpilot

MARCH 29, 2024

This leads to improved brand awareness and differentiation from other brands. There are different types of brand activation campaigns, including experiential, digital, guerilla, and word-of-mouth marketing , among others. To create a successful activation strategy , you must first define your product's value proposition.

Branding 101

Branding Analytic Tools Feedback Software User Testing 101

Product Management University

FEBRUARY 25, 2020

How Does Portfolio Product Management Impact Product Marketing? What are the Most Common Misconceptions About Portfolio Product Management? What is Portfolio Product Management and How Does It Differ From Traditional Product Management? It limits your view of the customer to the users of the product.

Marketing 130

Marketing Product Management Product Manager Reporting Tools 130

Intercom, Inc.

JANUARY 20, 2022

In today’s episode of Intercom on Product, Paul Adams , our SVP of Product, and I reflect on our own shortcomings as we scale – and the makings of a much-needed course correction. Here’s what we’ve heard,” and the message was, “Look, momentum is really important. ” People loved that message.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Mixpanel

FEBRUARY 23, 2021

Table of Contents The problem with defining product-market fit In search of quantitative indicators of product-market fit 6 things about measuring product-market fit 1. With that in mind, product-market fit is a spectrum 4. Once you find product-market fit, it’s not static 6.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Mironov Consulting

SEPTEMBER 23, 2023

 Building a repeatable product is risky and expensive, but finding product-market fit with a truly packaged offering can be a license to print money. Product development always takes longer than we planned.  How Should Finance carefully track true ARR and services work on existing deals?  Should

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

svpg

SEPTEMBER 30, 2016

Hate mail started streaming in from everywhere - including emails directly to Bill Gates who would forward them on to the team with messages like "this is depressing MSFT's stock price. Enter Martina Lauchengco, a young product manager recently out of Stanford, whose job it was to help turn this around.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

The Product Coalition

FEBRUARY 26, 2022

This internal focus problem doesn’t just impact product, design and engineering functions but every department you have in the company. If support teams are focused on arguing with the finance department, that leaves very little time to improve how they deliver exceptional customer service. Meetings also have a way of procreating.

User Testing 174

User Testing Weak Development Team Customer Experience Customer Feedback 174

Andrew Chen

JUNE 25, 2019

While they were building Etsy, they also found out about Crafster.org, this time a message board with 100,000 users and were able to tap into another willing market. product, marketing, engineering, data science, design, content, and finance. What’s your differentiator, and how will you maintain it?

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Intercom, Inc.

OCTOBER 29, 2020

And, yes, that means we have to be good for targeting, marketing, messages, and yes, it means we need to be really good at structuring thousands of inbound conversations and doing ticketing workflows and triage and all that sort of stuff. And it’s never an exciting feature, it’s not a differentiator.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

Andrew Chen

JUNE 25, 2019

While they were building Etsy, they also found out about Crafster.org, this time a message board with 100,000 users and were able to tap into another willing market. product, marketing, engineering, data science, design, content, and finance. What’s your differentiator, and how will you maintain it?

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Intercom, Inc.

FEBRUARY 11, 2021

Ask yourself where your area of innovation is, what’s the thing that differentiates you from other companies. A good way to figure out where to innovate vs. not to innovate is to have a clear mapping of the product landscape. Des: Two years of your roadmap is inherently non-differentiating, right? ” Paul: Exactly.

Feedback Software 129

Feedback Software Reporting Tools User Testing Differentiation 129

Intercom, Inc.

MARCH 29, 2022

And we have over 180,000 teammates logging into Intercom every month, using our platform to send over 500 million messages and reply to over 20 million conversations. We’re used to being left on hold, being swamped with irrelevant messages in spam, trying new products or features that are just hard to navigate and use.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Andrew Chen

NOVEMBER 4, 2019

Startups like Uber, Airbnb, Instacart, and others have been able to find product/market fit and scale their businesses. Fintech services that help facilitate both business and personal needs — whether that’s creative financing options, solopreneur banking services, or working capital. But what’s the next?

Analytic Tools 90

Analytic Tools User Testing Data Visualization Customer Experience 90

Andrew Chen

NOVEMBER 4, 2019

Startups like Uber, Airbnb, Instacart, and others have been able to find product/market fit and scale their businesses. Fintech services that help facilitate both business and personal needs — whether that’s creative financing options, solopreneur banking services, or working capital. But what’s the next?

Analytic Tools 40

Analytic Tools User Testing Data Visualization Customer Experience 40