Mixpanel

JULY 21, 2023

We also knew that performance, maintainability, and a rapid release cycle were key to the success of building a product we could all be proud of. The most important thing we wanted to resonate in our new site was what differentiated us from our competition: our belief that analytics is for everybody. We began by focusing on the Next.js

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

We also knew that performance, maintainability, and a rapid release cycle were key to the success of building a product we could all be proud of. The most important thing we wanted to resonate in our new site was what differentiated us from our competition: our belief that analytics is for everybody. We began by focusing on the Next.js

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Johanna Rothman

JULY 22, 2021

Let's differentiate between the strategic and the tactical. Product strategy, to define the value the products offer to the product's users/customers. In addition, you might need these product strategies too: Product architecture, to shepherd the technical value of a product. Why that often?

Differentiation 133

Differentiation Product Research Roadmap Strategy 133

Sachin Rekhi

FEBRUARY 16, 2020

Mastering the craft of product management is no easy task. I instead define a product manager as driving the vision, strategy, design, and execution of their product. It's equally important for product managers to think about each of these four dimensions as having a concrete set of deliverables. Vision: Vision Narrative.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Intercom, Inc.

JANUARY 20, 2022

In the race to win a customer’s business, it’s not really about how good your product is – it’s how fast you keep innovating. After all, almost any product or service can be replicated by a competitor. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

The Product Coalition

FEBRUARY 22, 2023

All it takes to succeed here is a pinch of creativity, a pinch of utilities, and a touch of uniqueness that will be the differentiating factor. Platforms such as OpenSea, Magic Eden, X2Y2, Sudoswap, and Rarible have set a role model for how startups can be creative by setting a unique point to attract consumers.

Research Software 118

Research Software Technical Review Customer Experience User Testing 118

Department of Product

AUGUST 2, 2020

How to Create a Product Content Strategy Why UX content writers are the unsung heroes of the modern product team and what you can do about it I used a product the other day and it referred to me as the ‘system administrator’. A product that has invested heavily in integrating content into the overall experience oozes quality.

Feedback Software 52

Feedback Software Strategy Onboarding KPIs User Testing 52

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. It’s fantastic, and I hope you enjoy it.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. It’s fantastic, and I hope you enjoy it.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Andrew Chen

AUGUST 10, 2023

The growth rate of a new product is spiking, and growing quickly, maybe even hundreds of percentage points a year. Then 100% – a mere doubling annually in a startup ecosystem that demands a much faster target. Particularly for startups, where continual growth is life and death. But worryingly, it keeps slowing.

User Testing 80

User Testing Analytic Tools Customer Experience Weak Development Team 80

The Product Coalition

JANUARY 12, 2020

How to Make Fewer Errors During Your Trial-And-Error Journey Reaching product-market fit requires a lot of trial-and-error, but it takes so much more to succeed. I learned to think and speak in a new language that included things like market forces, differentiation, competitive advantage, barriers to entry, segmentation, and focus.

User Testing 78

User Testing Product Research Customer Experience Travel 78