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10 Ways of Adding Value to Products in SaaS to Drive High-Margin Sales and Increase Profitability

Userpilot

Meet them where they want with multiple support options, including a self-serve knowledge base. Leverage this social proof by asking for reviews and testimonials from loyal customers and then display them across your site, social accounts, and more. Differentiate your product through customization. What is product value?

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14 Real-Life Product Adoption Examples for Every Stage of The Customer Journey

Userpilot

Communicating with your user base with new feature announcements to overcome feature blindness, like Userpilot. Providing self-service support with an in-app knowledge base , like Miro. They're important for software development to get early feedback, but they usually don't stick around. Innovators (2.5%

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Why Digital Customer Success Is Crucial in 2023 and Beyond

Gainsight

Digital CS is a key differentiator that can help companies win new business and scale efficiently to get a competitive edge. For instance, serving in-app guides, onboarding checklists, and a knowledge base can drive faster time to value. Learn More Want to learn more about digital customer success? Register for our DCS Bootcamp.

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Best Userpilot Alternatives in 2021 – By Use Case and Persona

Userpilot

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. And these posts are literally not helping anyone.

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Chameleon vs Whatfix: Which Is Best For Your SaaS?

Userpilot

Choosing the right user onboarding software is critical for SaaS companies these days. Here are the benefits you can gain if you choose Whatfix: Create interactive product walkthroughs and flows code-free with native integration options. Thinking about whether to go for Chameleon vs Whatfix? Self-service has never been easier.

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??Shep Hyken on getting customers to come back again and again

Intercom, Inc.

So it makes sense to have a knowledge base with frequently asked questions they can quickly sort through, or even a chatbot to help point them in the right direction. The reason you don’t want to is that if you do that, you’re back into a commodity trap where you’re not differentiated enough.

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Appcues vs Spekit – Which Is Better for No-Code Growth?

Userpilot

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Another no-code solution is Spekit.