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User Persona Survey Template: How to Properly Collect Customer Data in SaaS

Userpilot

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! In this article, we’re going to explore how user personas can help you gather and utilize customer insight more effectively.

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a16z Podcast: Why paid marketing sucks, Network effects, Viral Growth, and more

Andrew Chen

Organic, paid marketing, and LTV/CAC. Why offline products are so compelling for acquiring customers. Cohort analysis and looking for “smile curves” The Power User Curve aka L28. Part 1: User Acquisition. You want to go a couple levels even deeper: How many new customers are you adding?

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The Top 10 Deliverables of Product Managers

Sachin Rekhi

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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The 5 Most Lethal Mistakes in Product Development

BrainMates

Below is an attempt to categorise the 5 most common and lethal mistakes seen in product failures with the benefit of hindsight (and maybe a sprinkling of common sense). Failure Point #1 – A lack of customer benefit. A product or product improvement needs to provide genuine benefits to a customer.

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13 Brand Activation Examples From Famous Brands to Inspire You

Userpilot

TL;DR Brand activation involves building awareness for a company through engaging interactions with potential customers. This leads to improved brand awareness and differentiation from other brands. Ahrefs uses video marketing to reach relevant audiences. Dropbox invests in customer loyalty programs to drive word-of-mouth.

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The Five Most Common Mistakes in Product Development

BrainMates

Below is an attempt to categorise the five most common mistakes seen in product failures with the benefit of hindsight (and maybe a sprinkling of common sense). #1 1 - A Lack Of Customer Benefit. A product or product improvement needs to provide genuine benefits to a customer. 2 - Inadequate Customer Research.

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28 ways to grow supply in a marketplace — by Lenny Rachitsky, ex-Airbnb

Andrew Chen

While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.