Intercom, Inc.

DECEMBER 13, 2018

But as the college-dorm-room startup matures, there’s a fascinating twist to be found in the way it applies its new mission to Workplace, a B2B startup within the (former) startup. You really have to think of Workplace as a SaaS startup within Facebook. What’s your differentiator?

Feedback Software 151

Feedback Software Data Visualization Customer Experience Certifications 151

Intercom, Inc.

AUGUST 1, 2019

But although it’s inspiring to look at the paths other companies have successfully traveled, you also run the risk of ending up at the exact same destination. If you live near a startup hub of some sort, you’ve probably seen their billboards and out-of-home takeovers. From Wall Street to startup. Michael: Early stage is tough.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

The Product Coalition

MARCH 23, 2018

When I started my career, paying your dues was a concept that was not a choice. But arguably, it was also something worth doing as it allowed for young professionals to learn from those who have traveled down the road on which they were first riding. Let’s pick Thompson’s article apart and highlight some of what is wrong with it.

Technical Review 60

Technical Review Reporting Tools Research Software Product Research 60

Andrew Chen

SEPTEMBER 4, 2018

Today’s episode is all about growth, one of the most top of mind questions for entrepreneurs — of all kinds of startups, and especially for consumer ones. Most of the best businesses in the internet age of technology haven’t spent a ton on paid acquisition. Part 1: User Acquisition. Are they any rules-of-thumb to use there?

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Otherwise, why would they choose you? Airbnb Germany.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

UX Studio

FEBRUARY 15, 2024

They can create really nice looking screens that are user friendly […] But if you’re building on top of that some business knowledge, and you’re able to think with the head of business stakeholders, that’s a way to differentiate yourself.” And also stay closely connected with UX and technology trends.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

freshtrax

SEPTEMBER 24, 2019

It’s the competitive differentiator for Japanese apps who want to enter the market both domestically and abroad. Adjust is now a well-established technology provider and plays a major role in shaping the future of the market. How did Adjust get potential clients in Japan to trust its technology? Integration is key.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Andrew Chen

NOVEMBER 6, 2019

and finally, what happens when my “X for Y” startup idea is taken? People love describing startups as “X for Y” — why? ” In fact, Marketwatch did an analysis of startup company descriptions and found that startups often compared themselves to other companies in their descriptions.

Startups 109

Startups Customer Experience Technical Review Travel 109

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Otherwise, why would they choose you? Airbnb Germany.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Andrew Chen

NOVEMBER 6, 2019

and finally, what happens when my “X for Y” startup idea is taken? People love describing startups as “X for Y” — why? ” In fact, Marketwatch did an analysis of startup company descriptions and found that startups often compared themselves to other companies in their descriptions.

Startups 40

Startups Customer Experience Technical Review Travel 40

Userpilot

JULY 6, 2023

For instance, let’s take a look at these G2 reviews: “The ability to analyze needs to be improved, especially when trying to compare different variables among different surveys. Can be expensive for small startups on a budget of less than $100. Cons: Not accessible to individuals or small businesses due to its pricing model.

Data Visualization 88

Data Visualization Embedded Analytics Analytic Tools Feedback Software 88

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. After this analysis, I’m looking for really differentiated verticals of audio. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. After this analysis, I’m looking for really differentiated verticals of audio. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. Thanks, Andrew.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40